Asus PCEN10 user manual Troubleshooting, How do I verify that my Wlan card is installed properly?

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PCE-N10 WLAN Card User Manual

6. Troubleshooting

This chapter provides solutions to problems which you may encounter when installing or using the ASUS PCE-N10 WLAN card. Contact a qualified service technician for assistance if the problem still exists after you have performed the troubleshooting solutions.

How do I verify that my WLAN card is installed properly?

1.Right-click My Computer from the Start menu, then select Properties.

2.Select the Hardware tab, then click Device Manager.

3.Double-clickNetwork adapters.

4.Double-clickRalink Turbo Wireless LAN Card. A Ralink Turbo Wireless LAN Card Properties window appears.

5.Check Device status to see if the WLAN Card is working properly.

My WLAN card cannot connect to any Access Points.

Check if Network Type is set to the Infrastructure mode.

Check if the SSID of your WLAN card is the same as that of the access point you want to connect to.

Check if the Encryption settings of your WLAN card are the same as those of the access point you want to connect to.

My WLAN card cannot connect to a station or WLAN card.

Check if Network Type is set to the Ad Hoc mode.

Check if the SSID of your WLAN card is the same as that of the station or the WLAN card you want to connect to.

Check if the Channel of your WLAN card is the same as that of the station or the WLAN card you want to connect to.

Check if the Encryption settings of your WLAN card are the same as those of the station or the WLAN card you want to connect to.

The connection quality is bad and the signal strength is weak.

Keep your WLAN card away from microwave ovens and large metal objects to avoid radio interference. Adjust the WLAN card antenna.

Move your WLAN card closer to the access point, station, or WLAN card you want to connect to.

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ASUS WLAN Card

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Contents E6391 / February PCE-N10Copyright 2011 ASUSTeK Computer Inc. All Rights Reserved Technical support Manufacturer contact informationASUSTeK Computer Inc. Asia-Pacific Asus Computer International AmericaTable of contents FCC Radiation Exposure Statement Federal Communications CommissionProhibition of Co-location Article CE Mark WarningDGT Warning Statement IC Warning StatementIC Radiation Exposure Statement Asus Recycling/Takeback ServicesEC Declaration of Conformity Authorised distributors Manufacturer ASUSTeK Computer IncAsus Computer GmbH EuropeHardware Package contentsIntroduction System requirementsComplete the installation Installing the PCE-N10 driver and utilitiesClick Install to start the installation Connecting to a wireless network manually Configuring PCE-N10 using Asus utilitySelect Use the WPS button, then click Next Connecting to a wireless network using WPSSelect Use PIN code Soft AP mode Windows XP/Vista/7 ACL Access Control List fieldAsus Wlan Control Center Asus Wlan Card Setting UtilityAsus Wlan Card Setting Utility system tray icon Software informationAsus Wlan Card Others Config BasicConfig Encryption Manually Config AdvancedClick Windows Wireless to use it Configuring PCE-N10 using Windows WZC serviceConnection quality is bad and the signal strength is weak TroubleshootingHow do I verify that my Wlan card is installed properly? My Wlan card cannot connect to any Access PointsTCP/IP protocol does not bind to the Wlan Card Glossary Device Name Default KeyDhcp Dynamic Host Configuration Protocol Cofdm for 802.11a or 802.11gDirect-Sequence Spread Spectrum for 802.11b DNS Server Address Domain Name SystemDSL Modem Digital Subscriber Line Ethernet Extended Service Set ESSEssid Extended Service Set Identifier EncryptionIeee 802.11a 54Mbits/sec IeeeInfrastructure Ieee 802.11b 11Mbits/secIeee 802.11g IP Address ISP Internet Service ProviderMAC Address Media Access Control IP Internet ProtocolPPP Point-to-Point Protocol NIC Network Interface CardPacket Pass PhraseStation Ssid Service Set IdentifierWeca Wireless Ethernet Compatibility Alliance Radio Frequency RF Terms GHz, MHz, HzRequirements WPA Wi-Fi Protected AccessWlan Wireless Local Area Network