3Com 9400 manual Returning Products for Repair, Country Telephone Number Fax Number

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Returning Products for Repair

Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an authorization number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

Asia, Pacific Rim

+65 543 6500

+65 543 6348

Europe, South Africa,

+31 30 6029900

+31 30 6029999

and Middle East

 

 

From the following countries, you may call the toll-free

numbers; select option 2 and then option 2:

 

Austria

0800 297468

 

Belgium

0800 71429

 

Denmark

800 17309

 

Finland

0800 113153

 

France

0800 917959

 

Germany

0800 1821502

 

Hungary

00800 12813

 

Ireland

1800 553117

 

Israel

1800 9453794

 

Italy

1678 79489

 

Netherlands

0800 0227788

 

Norway

800 11376

 

Poland

00800 3111206

 

Portugal

0800 831416

 

South Africa

0800 995014

 

Spain

900 983125

 

Sweden

020 795482

 

Switzerland

0800 55 3072

 

U.K.

0800 966197

 

Returning Products for Repair

57

Country

Telephone Number

Fax Number

 

 

 

Latin America

1 408 326 2927

1 408 326 3355

 

(not toll-free)

(not toll-free)

U.S.A. and Canada

1 800 NET 3Com

1 408 326 7120

 

(1 800 638 3266)

(not toll-free)

 

Enterprise Customers:

 

 

1 800 876 3266

 

 

 

 

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Contents CoreBuilder Japan Vcci Class a Compliance United States Government LegendsAustralian EMC Frameworks Compliance Page Contents System Specifications Introduction Finding Specific Information in This GuideFor information on For information on Turn to ConventionsIcon Type Description Convention DescriptionPaper Documents CoreBuilder 9400 DocumentationDocumentation Comments Year 2000 ComplianceSoftware and Documents on CD-ROM System Features and Benefits CoreBuilder 9400 Intelligent SwitchNetwork Configuration Example Speeding Up Server AccessSystem Management 10BASE-TX System Overview Front PanelBack Panel of the CoreBuilder 9400 System System Overview Back PanelSystem Overview Sample Application SuperStackII SwitchSystem and Setup Overview Installing the System on a Table Top Before You BeginQty To use Installing System Mounting Brackets Installing the System in a Distribution RackOverview of Cabling Fiber Safety PrecautionsGuidelines for Gigabit Ethernet Cabling Cabling Gigabit Ethernet PortsCabling Gigabit Ethernet Ports Cabling 1000BASE-SX PortsCabling 1000BASE Gbic Ports System is powered on and runningSC connector cover Connecting the LX Transceiver to MMF When you cable Gbic transceivers, note that the SC Cabling the Console Port Pin No Signal Description Cabling the Out-of-Band Management PortConsole Port Pin Assignments Male RJ-45 connector 10BASE-T cable Power Up System Power UPPower-up Diagnostics System DiagnosticsGigabit Ethernet Port Diagnostics System Checks Next Step Software ConfigurationCheck Description SystemSystem Power UP About CoreBuilder 9400 System Management Access Allows you to Using MechanismTerminal Connection Modem ConnectionIP Management Interface Changing the Console Port Baud Setting Initial Management AccessConfiguring the IP Interface In-band ManagementOut-of-band Management Power Failures Diagnosing ProblemsGetting Additional Help Abnormal LED ActivitySymptom Possible Sources of the Problem Steps to Take LED Status Possible Sources of the Problem Steps to Take Diagnosing ProblemsCleaning Dirty Fiber Optic Ports and Connectors Safety Agency Certifications Specifications Physical DimensionsPower Supply Environmental RequirementsStandard Type RFC/IEEE Supported Software Tftp RFC InstallationSnmp protocol RFC MIB II RFCPower Supply Assembly Removal and Replacement Safety PrecautionsRemoving and Replacing the Power Supply AudienceRemoving and Replacing the Power Supplies Fan Tray Assembly Removal and Replacement Fan Tray Assembly Removal and ReplacementAppendix B FIELD-REPLACEABLE Units Wiring Closet Recommendations General Safety RequirementsDistribution Rack Requirements Protective Grounding for the RackSpace Requirements for the Rack Mechanical Requirements for the Rack Recommended Service AccessBuilding Codes Building and Electrical CodesElectrical Codes NfpaAppendix C Site Requirements and Safety Codes Online Technical Services 3Com Knowledgebase Web ServicesWorld Wide Web Site 3Com Facts Automated Fax Service 3Com Bulletin Board Service3Com FTP Site Country Data Rate Telephone NumberSupport from 3Com Support from Your Network SupplierCountry Country Telephone Number Asia Pacific RimEurope Latin AmericaCountry Telephone Number Fax Number Returning Products for RepairAppendix D Technical Support Numbers IndexIndex Recommendations World Wide Web WWW 50, 51 Index CoreBuilder 9400 High-Availability Switch 3Com Corporation Limited WarrantyWarranties Exclusive