Samsung ML-D2850B, ML-D2850A manual Troubleshooting checklist, Solving general printing problems

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Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions.

Condition

 

Suggested solutions

 

 

 

Make sure that the

If the Online LED is off, check the power

Online LED on the

 

cord connection. Check the power switch.

control panel lights

 

Check the power source by plugging the

green.

 

power cord into another outlet.

 

 

 

Print a demo page

If a demo page does not print, check the

to verify that the

 

paper supply in the tray.

printer is feeding

If the paper jams in the printer, see page

paper correctly. See

 

9.1.

page 2.1.

 

 

 

 

Check the demo

If there is a print quality problem, see page

page to see if it

9.7.

printed correctly.

 

 

 

 

 

Print a short

If the page does not print, check the cable

document from a

 

connection between the printer and the

software application

 

computer.

to verify that the

Check the print queue or print spooler to

computer and

 

see if the printer has been paused.

printer are

Check the software application to ensure

connected and are

 

that you are using the proper printer driver

communicating

 

 

and communication port. If the page is

correctly.

 

 

interrupted during printing, see page 9.5.

 

 

 

 

 

If completing the

“Understanding the LEDs” on page 1.3.

checklist does not

“Solving general printing problems” on

resolve the printer

 

page 9.5.

problem, check the

“Common Windows problems” on page

following

 

9.9.

troubleshooting

“Common PostScript problems” on page

sections.

 

9.10.

 

“Common Linux problems” on page 9.10.

 

“Common Macintosh problems” on page

 

 

9.11.

 

 

 

Solving general printing problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer is not

Check the power cord

does not

receiving power.

connections. Check the power

print.

 

switch and the power source.

 

 

 

 

The printer is not

Select Samsung ML-2850

 

selected as the

Series or Samsung ML-2850

 

default printer.

Series PS as your default

 

 

printer.

 

 

 

 

The printer cover

Close the printer cover.

 

is not closed.

 

 

 

 

 

Paper is jammed.

Clear the paper jam. See page

 

 

9.1.

 

 

 

 

No paper is

Load paper. See page 4.4.

 

loaded.

 

 

 

 

 

The toner

Install the toner cartridge.

 

cartridge is not

 

 

installed.

 

 

 

 

 

The printer may

Add paper to the manual tray,

 

be in manual feed

and press the Cancel button

 

mode and out of

on the control panel.

 

paper.

 

 

 

 

 

The connection

Disconnect the printer cable

 

cable between

and reconnect it.

 

the computer and

 

 

the printer is not

 

 

connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between

another computer that is

 

the computer and

working properly and try to print

 

the printer is

a document. You can also try

 

defective.

using a different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has more

 

 

than one port, make sure that

 

 

the printer is attached to the

 

 

correct one.

 

 

 

9.5 <Troubleshooting>

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Contents Page Page Contact Samsung World Wide South Africa Contents Troubleshooting MaintenanceInstalling accessories SpecificationsImportant Precautions and Safety Information Safety and Regulatory InformationEnvironmental and Safety Consideration Laser Safety StatementPower Saver Ozone SafetyRecycling Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Declaration of Conformity European CountriesCanadian Radio Interference Regulations Approvals and CertificationsIntroduction Special featuresPrinter overview Features ML-2850D ML-2851NDFront view Understanding the LEDs Control panel overviewRear view Status DescriptionFinding more information Setting up the hardwareClick Printer Setting Altitude adjustmentClick Printer Setting Click Emulation Changing the font settingUsing toner save mode Basic setupPrinting a demo Using toner save mode Printing a demoSoftware overview Printer driver featuresSupplied software Windows System requirementsLinux MacintoshSelecting print media Loading print mediaSupported sizes of paper Type Size Dimensions Weighta CapacitybGuidelines for special print media Guidelines for selecting and storing print mediaType Guidelines Loading paper Changing the size of the paper in the tray Using the tray 1 or the optional trayLoad the paper with the side to be printed on facing up Using manual feederKnowing an output location Printing with a prescribed paper sizeSlovakia CzechSupported operating systems Using SetIP programDouble click Application SetIP Printing a document Canceling a print job Canceling a print jobBasic printing Printing a documentAccessory Ordering supplies and accessoriesHow to purchase Toner cartridgeCleaning the printer MaintenanceCleaning the outside of the printer Cleaning the inside of the printerRedistributing toner cartridge Maintaining the toner cartridgeToner cartridge has reached its estimated cartridge life Replacing the toner cartridgeMaintenance parts Printing a configurationItems Yield Average Clearing paper jams TroubleshootingPaper feed area TrayManual tray Around the toner cartridgeDuplex unit area Paper exit areaDuplex jam Tips for avoiding paper jams Solving general printing problems Troubleshooting checklistDpi Normal. See Dpi Best, change it toSolving print quality problems Gray Condition Suggested solutions Vertical linesBackground Toner smearCommon Windows problems Common Linux problems Common PostScript problemsCommon Macintosh problems Precautions to take when installing accessories Installing accessoriesInstalling a memory module Disconnect the power cordActivating the added memory in the PS printer properties Select Device SettingsSelect the Samsung ML-2850 Series PS printer Printer specifications SpecificationsSpecifications and description Index Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click NextCustom Installation Select the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabPaper Orientation Graphics Tab Image ModeSource Scaling PrintingAdvanced Options Extras TabWatermark OverlayUsing Help Using a Favorite SettingAbout Tab Printer TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesPrinter Setting Troubleshooting GuideUnderstanding Smart Panel Toner LevelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopPorts Configuration Configuring Printer PropertiesClasses Tab Printing Files Printing from ApplicationsInstalling the printer driver Installing SoftwareUninstalling the printer driver Printer driverFor a Network-connected Setting Up the PrinterFor a USB-connected Mac OS 8.6 ~Printing Changing Printer SettingsPrinting a Document LayoutGraphics Printer FeaturesPaper Duplex Printing Printing Multiple Pages on One Sheet of PaperIndex Favorites 17 image mode 15 resolution Rev.10.00

ML-D2850B, ML-D2850A, ML-S2850A specifications

The Samsung ML-S2850A, ML-D2850A, and ML-D2850B are high-performance toner cartridges designed to work seamlessly with Samsung's range of printers. These cartridges are instrumental in delivering crisp, vibrant prints that maintain the quality and reliability that professionals and businesses expect.

The ML-S2850A is a standard toner cartridge that provides exceptional print quality, delivering sharp text and clear images. It is designed for maximum efficiency, featuring an estimated page yield of up to 3,000 pages, making it suitable for moderate printing needs. The advanced toner technology used in this cartridge ensures that prints are produced quickly without sacrificing quality.

In contrast, the ML-D2850A and ML-D2850B cartridges offer high-yield options for users with more extensive printing requirements. The ML-D2850A cartridge also provides an impressive page yield of approximately 5,000 pages, while the ML-D2850B goes even further with an estimated yield of up to 10,000 pages. This makes the ML-D2850A and ML-D2850B ideal for businesses or individuals who require consistent and reliable printing without frequent interruptions for replacement.

One of the key characteristics of these cartridges is Samsung’s advanced polymerized toner technology, which enables finer toner particles. This results in more precise and vivid prints, enhancing the overall quality of the outputs. Additionally, the cartridges are designed with easy installation in mind, ensuring that users can replace them without hassle, which minimizes downtime.

Furthermore, these cartridges come equipped with smart technology features that help to monitor toner levels, providing alerts when it is time to replace them. This proactive approach to toner management prevents unexpected outages and helps streamline printing operations, particularly in busy office environments.

The environmental aspect of these toner cartridges is also noteworthy. Samsung is committed to sustainability, and these toner cartridges are designed with recyclable materials, aligning with eco-friendly initiatives.

In summary, the Samsung ML-S2850A, ML-D2850A, and ML-D2850B toner cartridges offer a combination of high yield, exceptional print quality, and user-friendly features. They cater to varying printing needs, ensuring that both individuals and businesses can find a suitable option. The advanced technology and design not only enhance the printing experience but also contribute to sustainable printing practices.