Samsung ML-S2850A, ML-D2850A, ML-D2850B manual Common Windows problems

Page 41

Condition

 

Suggested solutions

 

 

 

Wrinkles or

Ensure that the paper is loaded properly.

creases

Check the paper type and quality. See page

 

 

4.2.

 

Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

Back of

The transfer roller may be dirty. See page 8.1.

printouts are

Check for leaking toner. Clean the inside of

dirty

 

the printer.

Solid black

The toner cartridge may not be installed

pages

 

properly. Remove the cartridge and reinsert.

 

 

 

The toner cartridge may be defective and

 

 

 

 

need replacing. Install a new toner cartridge.

 

 

 

The printer may require repair. Contact a

 

 

 

 

service representative.

 

 

 

 

 

 

 

 

 

 

Loose toner

Clean the inside of the printer.

 

 

 

 

Check the paper type and quality. See page

 

 

 

 

 

4.2.

 

 

 

 

Install a new toner cartridge. See page 8.3.

 

 

 

 

• If the problem persists, the printer may require

 

 

 

 

 

repair. Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

Character voids

Character voids are white areas within

 

 

 

 

characters that should be solid black:

 

 

 

 

 

 

 

 

If you are using transparencies, try another

 

 

 

 

 

type of transparency. Because of the

 

 

 

 

 

composition of the transparency, some

 

 

 

 

 

character voids may be normal.

 

 

 

 

You may be printing on the wrong surface on

 

 

 

 

 

the paper. Turn over the paper in the tray.

 

 

 

 

 

 

The paper may not meet paper specifications. See page 4.3.

Condition

 

Suggested solutions

Horizontal

If horizontally aligned black streaks or smears

stripes

appear:

 

The toner cartridge may be installed

 

 

improperly. Remove the cartridge and

 

 

reinsert.

 

The toner cartridge may be defective. Install a

 

 

new toner cartridge. See page 8.3.

 

• If the problem persists, the printer may require

 

 

repair. Contact a service representative.

Curl

If the printed paper is curled or paper does not

 

feed into the printer:

 

Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

An unknown

Your printer is probably being used at an altitude

image repetitively

of 1,000 m (3,281 ft) or above.

appears on a

The high altitude may affect the print quality

next few sheets

such as loose toner or light imaging. You can set

or loose toner,

this option through Printer Settings Utility or

light print or

Printer tab in printer driver’s properties. See

contamination

page 1.5.

occurs.

 

Common Windows problems

Condition

Suggested solutions

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the StartUp Group, then restart

during installation.

Windows. Reinstall the printer driver.

 

 

“Error Writing to

• Ensure that the cables are connected

LPTx” message

correctly and the printer is on.

appears.

• If bi-directional communication is not turned

 

on in the driver, it will also cause this

 

message.

 

 

“General Protection

Close all other applications, reboot Windows,

Fault”, “Exception

and try printing again.

OE”, “Spool32”, or

 

“Illegal Operation”

 

messages appear.

 

 

 

9.9 <Troubleshooting>

Image 41
Contents Page Page Contact Samsung World Wide South Africa Contents Troubleshooting MaintenanceInstalling accessories SpecificationsImportant Precautions and Safety Information Safety and Regulatory InformationEnvironmental and Safety Consideration Laser Safety StatementPower Saver Ozone SafetyRecycling Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Declaration of Conformity European CountriesCanadian Radio Interference Regulations Approvals and CertificationsIntroduction Special featuresFront view Features ML-2850D ML-2851NDPrinter overview Understanding the LEDs Control panel overviewRear view Status DescriptionFinding more information Setting up the hardwareClick Printer Setting Altitude adjustmentClick Printer Setting Click Emulation Changing the font settingUsing toner save mode Basic setupPrinting a demo Using toner save mode Printing a demoSupplied software Printer driver featuresSoftware overview Windows System requirementsLinux MacintoshSelecting print media Loading print mediaSupported sizes of paper Type Size Dimensions Weighta CapacitybType Guidelines Guidelines for selecting and storing print mediaGuidelines for special print media Loading paper Changing the size of the paper in the tray Using the tray 1 or the optional trayLoad the paper with the side to be printed on facing up Using manual feederKnowing an output location Printing with a prescribed paper sizeSlovakia CzechDouble click Application SetIP Using SetIP programSupported operating systems Printing a document Canceling a print job Canceling a print jobBasic printing Printing a documentAccessory Ordering supplies and accessoriesHow to purchase Toner cartridgeCleaning the printer MaintenanceCleaning the outside of the printer Cleaning the inside of the printerRedistributing toner cartridge Maintaining the toner cartridgeToner cartridge has reached its estimated cartridge life Replacing the toner cartridgeItems Yield Average Printing a configurationMaintenance parts Clearing paper jams TroubleshootingPaper feed area TrayManual tray Around the toner cartridgeDuplex jam Paper exit areaDuplex unit area Tips for avoiding paper jams Solving general printing problems Troubleshooting checklistDpi Normal. See Dpi Best, change it toSolving print quality problems Gray Condition Suggested solutions Vertical linesBackground Toner smearCommon Windows problems Common Linux problems Common PostScript problemsCommon Macintosh problems Precautions to take when installing accessories Installing accessoriesInstalling a memory module Disconnect the power cordSelect the Samsung ML-2850 Series PS printer Select Device SettingsActivating the added memory in the PS printer properties Specifications and description SpecificationsPrinter specifications Index Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click NextCustom Installation Select the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Select the components you want to reinstall and click Next Reinstalling Printer SoftwareNext Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentSelect Printers and Faxes Select your printer driver icon Printer SettingsPrinting to a file PRN Paper Orientation Layout TabPaper Tab Graphics Tab Image ModeSource Scaling PrintingAdvanced Options Extras TabWatermark OverlayUsing Help Using a Favorite SettingAbout Tab Printer TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesPrinter Setting Troubleshooting GuideUnderstanding Smart Panel Toner LevelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Click Uninstall Uninstalling the Unified Linux DriverPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopClasses Tab Configuring Printer PropertiesPorts Configuration Printing Files Printing from ApplicationsInstalling the printer driver Installing SoftwareUninstalling the printer driver Printer driverFor a Network-connected Setting Up the PrinterFor a USB-connected Mac OS 8.6 ~Printing Changing Printer SettingsPrinting a Document LayoutPaper Printer FeaturesGraphics Duplex Printing Printing Multiple Pages on One Sheet of PaperIndex Favorites 17 image mode 15 resolution Rev.10.00

ML-D2850B, ML-D2850A, ML-S2850A specifications

The Samsung ML-S2850A, ML-D2850A, and ML-D2850B are high-performance toner cartridges designed to work seamlessly with Samsung's range of printers. These cartridges are instrumental in delivering crisp, vibrant prints that maintain the quality and reliability that professionals and businesses expect.

The ML-S2850A is a standard toner cartridge that provides exceptional print quality, delivering sharp text and clear images. It is designed for maximum efficiency, featuring an estimated page yield of up to 3,000 pages, making it suitable for moderate printing needs. The advanced toner technology used in this cartridge ensures that prints are produced quickly without sacrificing quality.

In contrast, the ML-D2850A and ML-D2850B cartridges offer high-yield options for users with more extensive printing requirements. The ML-D2850A cartridge also provides an impressive page yield of approximately 5,000 pages, while the ML-D2850B goes even further with an estimated yield of up to 10,000 pages. This makes the ML-D2850A and ML-D2850B ideal for businesses or individuals who require consistent and reliable printing without frequent interruptions for replacement.

One of the key characteristics of these cartridges is Samsung’s advanced polymerized toner technology, which enables finer toner particles. This results in more precise and vivid prints, enhancing the overall quality of the outputs. Additionally, the cartridges are designed with easy installation in mind, ensuring that users can replace them without hassle, which minimizes downtime.

Furthermore, these cartridges come equipped with smart technology features that help to monitor toner levels, providing alerts when it is time to replace them. This proactive approach to toner management prevents unexpected outages and helps streamline printing operations, particularly in busy office environments.

The environmental aspect of these toner cartridges is also noteworthy. Samsung is committed to sustainability, and these toner cartridges are designed with recyclable materials, aligning with eco-friendly initiatives.

In summary, the Samsung ML-S2850A, ML-D2850A, and ML-D2850B toner cartridges offer a combination of high yield, exceptional print quality, and user-friendly features. They cater to varying printing needs, ensuring that both individuals and businesses can find a suitable option. The advanced technology and design not only enhance the printing experience but also contribute to sustainable printing practices.