Samsung Troubleshooting Common Error Messages for ML-4500 Printers
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Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate error messages by the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

Printer Light Patterns

Light status legend

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

Error Paper Data

Power off

•Check the power cord and the power switch if your printer does not generate a response.

•Make sure that the printer is powered with the specified AC voltage.

Error Paper Data

Paper jam, or no toner cartridge

Paper is jammed inside the printer or the toner cartridge is not installed.

•Clear the paper jam. See “Clearing Paper Jams” on page 7.6.

•Make sure that the toner cartridge is correctly installed in the printer.

Error Paper Data

Paper out

The printer is out of paper in the input tray.

•Load paper into the tray. For the automatic input tray, loading paper will cancel this message and allow you to continue with the print job. For the manual input tray, press the Demo button after loading paper.

PROBLEM SOLVING 7.17

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Contents Page Page Contents Index Environmental and Safety Consideration Laser Safety StatementRadio Frequency Emissions Ozone SafetyPower Saver Environmental and Safety Consideration Canadian Radio Interference RegulationsSpecial Features Printer Components Special Features Handle paper flexiblyPrinter Components Front ViewParallel port Printer ComponentsToner cartridge Front cover Page Attach the supplied paper output support as shown Unpack Your PrinterCarefully remove all packing tapes from the printer Install the Toner Cartridge Install the Toner Cartridge Load Paper Load Paper Plug the other end into a properly grounded AC outlet Turn on the powerTurn on the Printer Install the Printer Software Before Installing the Printer SoftwarePrint a Demo Verify the followingInstalling the Printer Software from the CD-ROM Install the Printer SoftwareInstall the Printer Software Software Installation Tips From the Start menu, select ProgramsWhen your computer confirms your selection, click Yes Click OKControl Panel Buttons Control Panel Lights Clean the inside of the printer Printer must be in the Ready modeControl Panel Buttons Print demoTurn the Toner Save Mode on/off Control Panel ButtonsReprint last page of the job For further information on the Toner Save mode, seeReady mode Control Panel LightsProcessing Paper outPage When you choose print media, consider the followings Choosing Paper and Other MediaMedia Sizes and Capacities Choosing Paper and Other MediaPaper Guidelines Selecting the Output Location Printing to the Face-Down Output TrayPrinting to the Face-Up Output Slot Envelopes Labels Paper heavier than 24 lb 90 g/m2Loading Paper Using the Automatic Input TrayUsing the Manual Input Tray Loading Paper Push the output lever down to open the face-up output slotAdjust the guide to the edge of the envelope stack Printing on EnvelopesPrint the document After printing, push the output lever up Printing on EnvelopesPush the output lever down Printing on Heavy Paper Printing on Labels Printing on Transparencies Printing on Preprinted Paper Printing on Card Stocks Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing a Document Open the document you want to printPrinting a Document LandscapePortrait Printing a Document Canceling a Print Job Using HelpTo stop a print job from your printer To stop a print job from the Printers folderPrinting Multiple Pages on One Sheet of Paper N-Up Printing Click OK, then start printingSetting Print Resolution To enable this feature from the software application Using Toner Save ModeTo enable this feature from your printer Using Power Save Mode Using Other Graphic Options Reprinting the Jammed Setting Graphic ModeCorrecting Print Quality for Altitude Press Cancel/Reprint briefly in Ready mode Reprinting the LastSetting Up Host Computer Printing on a Network EnvironmentStart Windows Select Properties in the Printers menuSetting Up Client PC Printing on a Network EnvironmentPage Maintaining Toner Cartridge Saving tonerRedistributing Toner Toner CartridgeFirmly close the cover If the print remains lightCleaning the Inside Cleaning the PrinterCleaning the Outside Reinsert the toner cartridge and close the cover Cleaning the PrinterThen, plug in the power cord, and turn the printer on Page See Troubleshooting ChecklistControl panel is on Solving General Printing Problems Print Configured incorrectly Printer driver may Uninstall the printer driver, thenSystem error Then choose the Spool SettingsSolving General Printing Problems Contact a service representative SettingTry printing a job from another Text is wrong Is malfunctioning ApplicationPull the jammed paper carefully out of the output stacker Clearing Paper JamsOutput Area Carefully pull the jammed paper out of the input tray Input AreaClearing Paper Jams Inside the Printer Open and close the front cover to resume printingRemove the toner cartridge Do not load wrinkled, creased, damp or highly curled paper Tips for Avoiding Paper JamsDo not mix paper types in the input tray Solving Print Quality Problems Solving Print Quality ProblemsPrint Quality Checklist Solving Print Quality Problems Install a new toner cartridge Problems, install a new toner cartridgeIncrease the amount of background shading Correct itself after a few more pagesCan cause this problem Service, contact a service representativeMoisture from the air Application or the printer propertiesHumidity will cause paper curl. See Paper Rotating the paper 180 in the input traySlot Make sure that paper is loaded properlyClean the inside of the printer Try installing a new toner cartridgeContact a service representative Are normalTroubleshooting Error Messages Power offPrinter Light Patterns Light status legendTroubleshooting Error Messages Canceling a job or memory outSystem error Fuser or LSU error Door openCommon Windows Problems Page Printer Specifications Paper Specifications OverviewPaper Specifications Supported Sizes of PaperGuidelines for Using Paper Paper Output Capacity Paper should be stored at or near room temperature Printer and Paper Storage EnvironmentEnvelopes Return address Envelopes with Double Side SeamsLabels TransparenciesSee Printing on Labels on See Printing on Transparencies onIf the CD-ROM drive does not automatically run Installing Software from DisketteMaking Installation Diskettes Installing Software from Diskettes Click Copy all disk imagesInstalling Software Linux Driver Installation Linux Driver ConfigurationInstallation Install Setup Script fileInstall setup script Linux Driver InstallationTo set up Filter setupTo save the setting, press the OK button Complete the printer driver installationDriver Access Install Remove Error light Error messagesFeatures Graphic mode Cardstock, printPower save mode Printer software, install Printing CancelUp printing Orientation Paper Acceptable size and capacities 4.2, A.3Checklist Clean General InstallTroubleshooting Resolution Unpack Setup printerVisit us at

ML-4500 specifications

The Samsung ML-4500 is a high-performance monochrome laser printer designed to meet the demands of small to medium-sized offices. This robust printer is known for its speed, efficiency, and reliable output, making it an excellent choice for businesses that prioritize productivity without compromising on quality.

One of the standout features of the Samsung ML-4500 is its rapid printing capability. With a print speed of up to 27 pages per minute, it allows users to produce large documents in a short amount of time. The first page is typically delivered in less than eight seconds, which reduces wait times significantly and enhances workflow efficiency.

Quality is another hallmark of the ML-4500. The printer utilizes Samsung’s advanced laser technology, which ensures crisp and clear text and images. With a maximum print resolution of up to 1200 x 1200 dpi, users can expect professional-grade documents suitable for presentations and client communications. This level of detail not only enhances readability but also contributes to a polished appearance.

The ML-4500 is equipped with a variety of features designed to streamline operation. The device supports various media types and sizes, including envelopes, labels, and card stock, giving users the flexibility to handle diverse printing tasks. Additionally, it comes with a 250-sheet input tray, which reduces the need for frequent paper refills and allows for uninterrupted printing sessions.

In terms of connectivity, the Samsung ML-4500 offers USB and parallel port options, enabling easy integration with various computer systems. This versatility makes it compatible with a wide range of devices, enhancing its usability in diverse office environments.

Another significant characteristic of the ML-4500 is its energy efficiency. The printer is equipped with Samsung's One Touch Eco Button, which allows users to easily switch to eco-friendly printing modes. This feature not only lowers energy consumption but also minimizes waste, making it an environmentally conscious choice for businesses.

Overall, the Samsung ML-4500 is a reliable and efficient monochrome laser printer that balances performance and quality. With its high-speed capabilities, superior print quality, versatility in media handling, and energy-efficient features, it stands out as an exceptional option for businesses looking to optimize their printing processes while keeping operational costs in check.
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