Samsung ML-186XW manual Completing the installation, Troubleshooting, Solving other problems

Page 33

TCP/IP to enter the IP address and other network configuration values for the machine.

For example:

If computer’s network information is as shown below:

-IP address: 169.254.133.42

-Subnet Mask: 255.255.0.0

-Gateway: 169.254.133.0

Then, the machine’s network information should be as below:

-IP address: 169.254.133. 43

-Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)

-Gateway: 169.254.133.1

16.The wireless network connects according to the network configuration.

17.When the wireless network setting is completed, disconnect the USB cable between the computer and machine.

18.Follow the instructions on the screen to complete the installation. After the installation is finished, click on Quit or Restart.

Completing the installation

After you have installed your Samsung wireless network printer, print another copy of the Network Configuration Report and keep it for future reference. You are now ready to use your new Samsung wireless printer on your network.

If the wireless network seems to not be working, set all the network setting to the factory defaults and try again (See "Restoring factory default settings using SyncThru™ Web Service" on page 33).

Restoring factory default settings using SyncThru™ Web Service

1.Start a web browser such as Internet Explorer, Safari or Firefox and enter your machine’s new IP address in the browser window.

For example,

2.Click Go to access the SyncThru™ Web Service.

3.Click Login on the upper right of the SyncThru™ Web Service website. A log-in page appears.

4.Type in the ID and Password then click Login.

If it’s your first time logging into SyncThru™ Web Service, type in the below default ID and password.

ID: admin

Password: sec00000

5.When the SyncThru™ Web Service window opens, click Settings > Network Settings > Restore Default.

6.Click Clear for network.

7.Turn off and restart machine to apply settings.

Troubleshooting

Solving problems that might occur during setting up the wireless setting and installing the machine driver

Printers Not Found

Your machine may not be turned on. Turn on your computer and the machine.

USB cable is not connected between your computer and machine. Connect machine to your computer using the USB cable.

The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine.

Connecting Failure - Not Found SSID

The machine is unable to search the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again.

Your access point is not turned on. Turn on your access point.

Connecting Failure - Invalid Security

You configured security incorrectly. Check the configured security on your access point and machine.

Connecting Failure - General Connection Error

Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power.

PC Connection Error

The configured network address is unable to connect between your computer and machine.

-For a DHCP network environment

The print receives the IP address automatically (DHCP) when computer is configured to DHCP.

-For a Static network environment

The machine uses the static address when the computer is configured to static address.

For example:

If computer’s network information is as shown below:

-IP address: 169.254.133.42

-Subnet Mask: 255.255.0.0

-Gateway: 169.254.133.0

Then, the machine’s network information should be as below:

-IP address: 169.254.133. 43

-Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)

-Gateway: 169.254.133.1

Solving other problems

If problems occur while using the machine on a network, check the following:

For information on the access point (or wireless router), refer to its own user's guide.

Your computer, access point (or wireless router), or machine may not be turned on.

Check the wireless reception around the machine. If the reception is far from the machine or there is an obstacle, you might have difficulty receiving the signal.

Wireless network setup_ 33

Image 33
Contents Mono Laser Printer Copyright Important safety symbols Safety informationOperating environment Explanation of all icons and signs used in the user’s guideOperating method Installation / Moving Supply usage Maintenance / CheckingOzone Safety Laser Safety StatementPower Save Regulatory informationRadio Frequency Emissions RecyclingUnited States of America only FCC Information to the UserCanadian Radio Interference Regulations Important warning Declaration of Conformity European CountriesApprovals and Certifications EC CertificationWireless Guidance Regulatory Compliance StatementsIsrael only China only About this user’s guide ConventionConvention Description Example Material name Description Finding more informationSpecial Features Features of your new productML-186xW Series Features by ModelMachine overview IntroductionFront view This chapter includesRear view Control panel overview WirelessIntroducing the useful buttons Understanding the status LEDPower On/Off Cancel print jobTurning on the machine Getting started Setting up the hardwareSupplied software System requirementsInstalling USB connected machine’s driver MacintoshLinux Open the Applications folder Utilities Print Setup Utility Select Install nowSelect Uninstall and click Uninstall Click Add on the Printer ListInstalling the SmartPanel Installing the Unified Linux DriverInstalling the Printer Settings Utility Double click cdroot Linux smartpanel install.shNetwork environment Wireless network setupIntroducing useful network programs Getting startedPrinting network configuration report Choosing the wireless network installation typeSetting a wireless network with the WPS button Setting a wireless network with USB cable Setting a wireless network from the computerRe-connecting to the wireless network Canceling a wireless network connection processOperation Mode Select Infrastructure Wireless Network Setting Complete window appearsCase of WPA For the Static method For the Dhcp methodCreating the infrastructure network in Macintosh Creating the Ad-Hoc network in Macintosh Click on Wireless Setting and InstallationCompleting the installation TroubleshootingSolving other problems Wireless network setup Setting the default tray and paper Basic setupAltitude adjustment From your computerMedia and tray Media sizes supported in each modeSelecting print media Changing the tray sizeLoading paper in the tray Tips on using the manual feeding methodTray Manual feeding in the trayPrinting on special media Types Tray Manual feeding TrayaPlain Thick Thin Transparencies EnvelopesLabels Acceptable UnacceptableCard stock/Custom-sized paper Using the output supportLetterhead/Preprinted paper Single-sided Double-sidedFeature Windows Printer driver featuresPrinting Basic printingUsing special print features Using helpCanceling a print job Using a favorite settingPrinting posters Printing multiple pages on one sheet of paperPrinting booklets Manual Printing on both sides of the paper ManualUsing overlays Using watermarksChange percentage of your document Fitting your document to a selected paper sizeUsing an overlay Changing the default print settingsPrint quality options Creating a new overlayChanging printer settings Setting your machine as a default machinePrinting to a file PRN Macintosh printingPrinting from applications Linux printingOpen the Unified Driver Configurator Configuring printer propertiesPrinting files Printer Properties window opensManagement tools Using the Smart Panel programIntroducing useful management tools Understanding Smart PanelChanging the Smart Panel Program Settings Using the Unified Linux Driver ConfiguratorOpening the Unified Driver Configurator Printers configuration windowPorts configuration Using SyncThru Web ServiceTo access SyncThru Web Service Logging into SyncThru Web ServiceSetting the system administrator information SyncThru Web Service overviewCleaning a machine MaintenanceCleaning the outside Cleaning the insideTips for moving & storing your machine Storing the toner cartridgeHandling instructions Use of non-Samsung and refilled toner cartridgeRedistributing toner TroubleshootingTips for avoiding paper jams Clearing paper jamsInside the machine Solving other problems Power problemsCondition Suggested solutions Paper feeding problems Printing problemsCondition Possible cause Suggested solutions Materials from Printing Selects printWrong Preferences Printing Preferences. Select Paper source Print job isCondition Printing quality problemsWrinkles or Curl or waveCreases Back of printoutsCommon Linux problems Common Windows problemsCommon Macintosh problems Available maintenance parts How to purchase Available suppliesSupplies Replacing the toner cartridgeSupplies Hardware specifications SpecificationsEnvironmental specifications Electrical specificationsPrint media specifications Country/Region Customer Care Center Web Site Contact samsung worldwideGuatemala Honduras Philippines Glossary Duplex Dot Matrix PrinterDuty Cycle EmulationIeee ITU-T No chartIntranet IP addressNetWare ResolutionOriginals PostScriptToner Cartridge Subnet MaskUNC Path Watermark