Samsung ML-186XW Curl or wave, Wrinkles or, Creases, Back of printouts, Are dirty, Solid Color or

Page 61

Condition

Background scatter

A

Toner particles are around bold characters or pictures

Misformed characters

Page skew

Aa B b C A a B b C A a B b C A a B b C A a B C cb

Suggested Solutions

Background scatter results from bits of toner randomly distributed on the printed page.

The paper may be too damp. Try printing with a fresh ream of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.

If background scatter covers the entire surface area of a printed page, adjust the print quality through your software application or in Printing Preferences. (See "Opening printing preferences" on page 42.)

The toner might not adhere properly to this type of paper.

Change the printer option and try again.

Go to the Printing Preferences, click the Paper tab, and set the paper type to Recycled.

If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. (See "Print media specifications" on page 67.)

Ensure that the paper is loaded properly.

Check the paper type and quality. (See "Print media specifications" on page 67.)

Ensure that the guides are not too tight or too loose against the paper stack.

Condition

Suggested Solutions

 

 

Curl or wave

Ensure that the paper is loaded properly.

 

Check the paper type and quality. Both high

 

temperature and humidity can cause paper

 

curl. (See "Print media specifications" on

 

page 67.)

 

Turn the stack of paper over in the tray. Also

 

try rotating the paper 180° in the tray.

Wrinkles or

Ensure that the paper is loaded properly.

creases

Check the paper type and quality. (See "Print

 

 

media specifications" on page 67.)

 

Turn the stack of paper over in the tray. Also

 

 

try rotating the paper 180° in the tray.

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine. (See "Cleaning the inside" on

 

page 53.)

Solid Color or

The toner cartridge may not be installed

Black pages

 

properly. Remove the cartridge and reinsert it.

 

 

 

 

The toner cartridge may be defective.

 

 

A

 

 

 

 

 

Remove the toner cartridge and install a new

 

 

 

 

one. (See "Replacing the toner cartridge" on

 

 

 

 

page 64.)

 

 

 

The machine may require repair. Contact a

 

 

 

 

service representative.

 

 

 

 

Loose toner

Clean the inside of the machine. (See

 

 

 

 

 

"Cleaning the inside" on page 53.)

 

 

 

 

 

 

 

 

 

Check the paper type and quality. (See "Print

 

 

 

 

 

media specifications" on page 67.)

Remove the toner cartridge and then, install a

new one. (See "Replacing the toner cartridge" on page 64.)

If the problem persists, the machine may require repair. Contact a service representative.

Troubleshooting_ 61

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Contents Mono Laser Printer Copyright Important safety symbols Safety informationOperating environment Explanation of all icons and signs used in the user’s guideOperating method Installation / Moving Supply usage Maintenance / CheckingOzone Safety Laser Safety StatementPower Save Regulatory informationRadio Frequency Emissions RecyclingUnited States of America only FCC Information to the UserCanadian Radio Interference Regulations Important warning Declaration of Conformity European CountriesApprovals and Certifications EC CertificationRegulatory Compliance Statements Wireless GuidanceIsrael only China only Convention About this user’s guideConvention Description Example Material name Description Finding more informationSpecial Features Features of your new productML-186xW Series Features by ModelMachine overview IntroductionFront view This chapter includesRear view Control panel overview WirelessIntroducing the useful buttons Understanding the status LEDCancel print job Power On/OffTurning on the machine Getting started Setting up the hardwareSupplied software System requirementsMacintosh Installing USB connected machine’s driverLinux Open the Applications folder Utilities Print Setup Utility Select Install nowSelect Uninstall and click Uninstall Click Add on the Printer ListInstalling the SmartPanel Installing the Unified Linux DriverInstalling the Printer Settings Utility Double click cdroot Linux smartpanel install.shNetwork environment Wireless network setupIntroducing useful network programs Getting startedChoosing the wireless network installation type Printing network configuration reportSetting a wireless network with the WPS button Setting a wireless network with USB cable Setting a wireless network from the computerRe-connecting to the wireless network Canceling a wireless network connection processWireless Network Setting Complete window appears Operation Mode Select InfrastructureCase of WPA For the Static method For the Dhcp methodCreating the infrastructure network in Macintosh Creating the Ad-Hoc network in Macintosh Click on Wireless Setting and InstallationTroubleshooting Completing the installationSolving other problems Wireless network setup Setting the default tray and paper Basic setupAltitude adjustment From your computerMedia and tray Media sizes supported in each modeSelecting print media Changing the tray sizeLoading paper in the tray Tips on using the manual feeding methodTray Manual feeding in the trayTypes Tray Manual feeding Traya Printing on special mediaPlain Thick Thin Transparencies EnvelopesLabels Acceptable UnacceptableCard stock/Custom-sized paper Using the output supportLetterhead/Preprinted paper Single-sided Double-sidedFeature Windows Printer driver featuresPrinting Basic printingUsing special print features Using helpCanceling a print job Using a favorite settingPrinting posters Printing multiple pages on one sheet of paperPrinting booklets Manual Printing on both sides of the paper ManualUsing overlays Using watermarksChange percentage of your document Fitting your document to a selected paper sizeUsing an overlay Changing the default print settingsPrint quality options Creating a new overlayChanging printer settings Setting your machine as a default machinePrinting to a file PRN Macintosh printingPrinting from applications Linux printingOpen the Unified Driver Configurator Configuring printer propertiesPrinting files Printer Properties window opensManagement tools Using the Smart Panel programIntroducing useful management tools Understanding Smart PanelChanging the Smart Panel Program Settings Using the Unified Linux Driver ConfiguratorOpening the Unified Driver Configurator Printers configuration windowPorts configuration Using SyncThru Web ServiceTo access SyncThru Web Service Logging into SyncThru Web ServiceSetting the system administrator information SyncThru Web Service overviewCleaning a machine MaintenanceCleaning the outside Cleaning the insideTips for moving & storing your machine Storing the toner cartridgeHandling instructions Use of non-Samsung and refilled toner cartridgeRedistributing toner TroubleshootingTips for avoiding paper jams Clearing paper jamsInside the machine Power problems Solving other problemsCondition Suggested solutions Printing problems Paper feeding problemsCondition Possible cause Suggested solutions Materials from Printing Selects printWrong Preferences Printing Preferences. Select Paper source Print job isCondition Printing quality problemsWrinkles or Curl or waveCreases Back of printoutsCommon Linux problems Common Windows problemsCommon Macintosh problems Available maintenance parts How to purchase Available suppliesSupplies Replacing the toner cartridgeSupplies Hardware specifications SpecificationsEnvironmental specifications Electrical specificationsPrint media specifications Country/Region Customer Care Center Web Site Contact samsung worldwideGuatemala Honduras Philippines Glossary Duplex Dot Matrix PrinterDuty Cycle EmulationIeee ITU-T No chartIntranet IP addressNetWare ResolutionOriginals PostScriptToner Cartridge Subnet MaskUNC Path Watermark