Samsung ML-186XW manual Paper feeding problems, Printing problems

Page 58

Paper feeding problems

Condition

Suggested solutions

 

 

Paper jams during

Clear the paper jam. (See "Clearing paper jams"

printing.

on page 55.)

Paper sticks

• Check the maximum paper capacity of the

together.

tray. (See "Print media specifications" on

 

page 67.)

 

• Make sure that you are using the correct type

 

of paper. (See "Print media specifications" on

 

page 67.)

 

• Remove paper from the tray and flex or fan

 

the paper.

 

• Humid conditions may cause some paper to

 

stick together, replace with a new stack.

Multiple sheets of

Different types of paper may be stacked in the

paper do not feed.

tray. Load paper of only one type, size, and

 

weight.

Paper does not feed

• Remove any obstructions from inside the

into the machine.

machine.

 

• Paper has not been loaded correctly. Remove

 

paper from the tray and reload it correctly.

 

• There is too much paper in the tray. Remove

 

excess paper from the tray.

 

• The paper is too thick. Use only paper that

 

meets the specifications required by the

 

machine. (See "Print media specifications" on

 

page 67.)

The paper keeps

• There is too much paper in the tray. Remove

jamming.

excess paper from the tray. If you are printing

 

on special materials, use the manual feeder.

 

• An incorrect type of paper is being used. Use

 

only paper that meets the specifications

 

required by the machine. (See "Print media

 

specifications" on page 67.)

 

• There may be debris inside the machine.

 

Open the top cover and remove any debris.

Transparencies stick

Use only transparencies specifically designed

together in the paper

for laser printers. Remove each transparency as

exit.

it exits from the machine.

Envelopes skew or

Ensure that the paper guides are against both

fail to feed correctly.

sides of the envelopes.

 

 

Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The machine

The machine is

Check the power cord

does not print.

not receiving

connections.

 

power.

 

 

 

 

 

The machine is

Select your machine as your

 

not selected as

default machine in your Windows.

 

the default

 

 

machine.

 

 

 

 

Check the machine for the following:

•The top cover is not closed. Close the top cover.

•Paper is jammed. Clear the paper jam. (See "Clearing paper jams" on page 55.)

•No paper is loaded. Load paper. (See "Loading paper in the tray" on page 37.)

•The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact a service representative.

 

The connection

Disconnect the machine cable and

 

cable between

reconnect it.

 

the computer and

 

 

the machine is

 

 

not connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between

another computer that is working

 

the computer and

properly and print a job. You can

 

the machine is

also try using a different machine

 

defective.

cable.

 

 

 

 

The port setting

Check the Windows printer

 

is incorrect.

settings to make sure that the print

 

 

job is sent to the correct port. If the

 

 

computer has more than one port,

 

 

make sure that the machine is

 

 

attached to the correct one.

 

 

 

 

The machine

Check the Printing Preferences

 

may be

to ensure that all of the print

 

configured

settings are correct. (See

 

incorrectly.

"Opening printing preferences" on

 

 

page 42.)

 

 

 

 

The printer driver

Repair the machine software (See

 

may be

"Installing USB connected

 

incorrectly

machine’s driver" on page 23).

 

installed.

 

 

 

 

 

The machine is

• Check the LEDs on the control

 

malfunctioning.

panel to see if the machine is

 

 

indicating a system error. If the

 

 

error cannot be cleared, contact

 

 

a service representative.

 

 

• Checking an error message is

 

 

also possible from the Smart

 

 

Panel on your computer.

 

 

 

Troubleshooting_ 58

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Contents Mono Laser Printer Copyright Operating environment Safety informationImportant safety symbols Explanation of all icons and signs used in the user’s guideOperating method Installation / Moving Maintenance / Checking Supply usagePower Save Laser Safety StatementOzone Safety Regulatory informationUnited States of America only RecyclingRadio Frequency Emissions FCC Information to the UserCanadian Radio Interference Regulations Approvals and Certifications Declaration of Conformity European CountriesImportant warning EC CertificationRegulatory Compliance Statements Wireless GuidanceIsrael only China only Convention About this user’s guideConvention Description Example Finding more information Material name DescriptionFeatures of your new product Special FeaturesFeatures by Model ML-186xW SeriesFront view IntroductionMachine overview This chapter includesRear view Wireless Control panel overviewUnderstanding the status LED Introducing the useful buttonsCancel print job Power On/OffTurning on the machine Supplied software Setting up the hardwareGetting started System requirementsMacintosh Installing USB connected machine’s driverLinux Select Uninstall and click Uninstall Select Install nowOpen the Applications folder Utilities Print Setup Utility Click Add on the Printer ListInstalling the Printer Settings Utility Installing the Unified Linux DriverInstalling the SmartPanel Double click cdroot Linux smartpanel install.shIntroducing useful network programs Wireless network setupNetwork environment Getting startedChoosing the wireless network installation type Printing network configuration reportSetting a wireless network with the WPS button Re-connecting to the wireless network Setting a wireless network from the computerSetting a wireless network with USB cable Canceling a wireless network connection processWireless Network Setting Complete window appears Operation Mode Select InfrastructureCase of WPA For the Dhcp method For the Static methodCreating the infrastructure network in Macintosh Click on Wireless Setting and Installation Creating the Ad-Hoc network in MacintoshTroubleshooting Completing the installationSolving other problems Wireless network setup Altitude adjustment Basic setupSetting the default tray and paper From your computerSelecting print media Media sizes supported in each modeMedia and tray Changing the tray sizeTray Tips on using the manual feeding methodLoading paper in the tray Manual feeding in the trayTypes Tray Manual feeding Traya Printing on special mediaPlain Thick Thin Labels EnvelopesTransparencies Acceptable UnacceptableLetterhead/Preprinted paper Using the output supportCard stock/Custom-sized paper Single-sided Double-sidedPrinting Printer driver featuresFeature Windows Basic printingCanceling a print job Using helpUsing special print features Using a favorite settingPrinting booklets Manual Printing multiple pages on one sheet of paperPrinting posters Printing on both sides of the paper ManualChange percentage of your document Using watermarksUsing overlays Fitting your document to a selected paper sizePrint quality options Changing the default print settingsUsing an overlay Creating a new overlayPrinting to a file PRN Setting your machine as a default machineChanging printer settings Macintosh printingLinux printing Printing from applicationsPrinting files Configuring printer propertiesOpen the Unified Driver Configurator Printer Properties window opensIntroducing useful management tools Using the Smart Panel programManagement tools Understanding Smart PanelOpening the Unified Driver Configurator Using the Unified Linux Driver ConfiguratorChanging the Smart Panel Program Settings Printers configuration windowTo access SyncThru Web Service Using SyncThru Web ServicePorts configuration Logging into SyncThru Web ServiceSyncThru Web Service overview Setting the system administrator informationCleaning the outside MaintenanceCleaning a machine Cleaning the insideHandling instructions Storing the toner cartridgeTips for moving & storing your machine Use of non-Samsung and refilled toner cartridge Tips for avoiding paper jams Troubleshooting Redistributing toner Clearing paper jamsInside the machine Power problems Solving other problemsCondition Suggested solutions Printing problems Paper feeding problemsCondition Possible cause Suggested solutions Wrong Preferences Printing Preferences. Select Paper source Selects printMaterials from Printing Print job isPrinting quality problems ConditionCreases Curl or waveWrinkles or Back of printoutsCommon Windows problems Common Linux problemsCommon Macintosh problems Supplies How to purchase Available suppliesAvailable maintenance parts Replacing the toner cartridgeSupplies Environmental specifications SpecificationsHardware specifications Electrical specificationsPrint media specifications Contact samsung worldwide Country/Region Customer Care Center Web SiteGuatemala Honduras Philippines Glossary Duty Cycle Dot Matrix PrinterDuplex EmulationIntranet ITU-T No chartIeee IP addressOriginals ResolutionNetWare PostScriptUNC Path Subnet MaskToner Cartridge Watermark
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