Samsung 930ND user manual Check List, No images on the screen. I cannot turn on the monitor

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Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

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Contents LCD Monitor SyncMaster 930NDNotational Safety InstructionsPower Notational ConventionsInstallation Clean Others Page Page Page Page Introduction Features What is a PC over IP?Package Contents UnpackingCables Your Monitor Initial Settings§Manuals Sold separatelyFront Menu button MenuPower Indicator RearDVI OUT Using the Anti-Theft Kensington Lock Connecting Cables Connecting USBConnections Connect to the host PC using a LAN cable Host PC Hub LAN CableConnecting Headphone Connecting MICUsing the Stand Swivel stand Tilt angleAttaching a Base Page Monitor Driver Using the SoftwareInstalling the Monitor Driver Automatic Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page How to install the Natural Color software How to delete the Natural Color software programNatural Color Natural Color Software Program MagicTune Installation Installation ProblemsSystem Requirements Uninstall MultiScreenMB Memory above MB Hard disk space above PCoIP On Screen Display OSD Connect ScreenConnect Button Configuration Diagnostics Information User Settings Password OSD Options MenuConfiguration NetworkSubnet Mask Enable DhcpIP Address GatewayConnection Management Discovery Enable DiscoveryEnable Host Discovery SessionBandwidth Bitdepth ResolutionAudio Mode Terminal Server PortLanguage Enable WallpaperEnable Themes Keyboard LayoutReset Parameters Screen-Saver TimeoutReset Screen-Saver TextView event log message DiagnosticsEvent Log Session StatisticsPCoIP Processor Interval Ping SettingsPing Packet SizeVPD Information PacketsInformation Firmware InformationPCoIP Processor Revision Bootloader InformationUser Settings MouseKeyboard ImageNew Password PasswordOld Password Confirm New PasswordAdjusting the Monitor Direct FunctionsOSD Lock & Unlock Page Server Power DisconnectVolume OSD FunctionLanguage Position Transparen Display Time Setup Reset Information Picture BrightnessContrast MagicBright Color MagicColorColor Tone Color ControlColor Effect GammaImage Coarse FineMode Sharpness PositionYou can choose one of nine languages Position Off On TransparencyDisplay Time Sec 10 sec 20 sec 200 secSetup Reset No YesEnvironment TroubleshootingSelf-Test Feature Check Useful TipsCheck List No images on the screen. I cannot turn on the monitorCannot see the On Screen Display Screen shows strange colors or just black and whiteScreen suddenly has become unbalanced Screen is out of focus or OSD cannot be adjusted Problems related to AudioLED is blinking but no images on the screen Check when MagicTune does not function properly MagicTune doesnt work properlyPage Specifications GeneralEnvironmental considerations PowerSaverPreset Timing Modes Plug and Play CapabilitySpecifications Information For Better DisplayProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class North America AppendixContact Samsung Worldwide Latin AmericaCIS Asia PacificTerms Middle East & AfricaCorrect Disposal AuthorityCorrect disposal of batteries in this product Europe only Appendix