found". | DDC) function can be |
| supported. |
Check when | MagicTune feature is |
MagicTune does not | found only on PC |
function properly. | (VGA) with Window |
| OS that supports Plug |
| and Play. |
MagicTune™ doesn't | Have you changed |
work properly. | your PC or video |
| graphic card? |
*To check whether your PC is available for MagicTune feature, follow the
steps below (When Windows is XP);
Control Panel
MagicTune is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune
Download the latest program. The program can be downloaded from the http://www.samsung.com/monitor/magictune.
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the video cables are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 50Hz or 160 Hz . (Do not exceed 65 Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel→System→Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
Tips for Highlight Zone
1.To protect CDT against the screen brightness, the Highlight Zone function persists for three hours and then automatically stops. So please reset it to continue.
2.Once the Highlight Zone has been switched off, you can't select any of the other menus within the Hightlight Zone.
3.When the Highlight Zone function is operated, the surrounding brightness of screen may become dark.
4.Depending on the video card you use, a color saturation phenomenon may occur in the Highlight Zone. In this case, slightly lower the contrast of the Highlight Zone and the color saturation will be reduced.
If problems repeatedly occur, contact an authorized service center.
Q & A