Samsung Resolving Monitor Not Optimum Mode Problems
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Troubleshooting

noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly but the "Not Optimum Mode", "Recommended Mode 1680 x 1050 60 Hz" message appears for one minute and then disappears.

Please change to the recommended mode during this one-minute period.

(The message is displayed again if the system is rebooted.)

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Contents SyncMaster 2043NW/2043NWX LCD MonitorNotational Conventions Safety InstructionsPower NotationalInstallation Clean Others Page Page Page Package Contents IntroductionUnpacking Your Monitor Initial Settings CablesOthers Menu button Menu FrontRear Power IndicatorCable holding ring Connections Connecting CablesUsing the Stand Monitor Assembly Has StandAttaching a Base Page Internet web site Using the SoftwareInstalling the Monitor Driver Automatic Monitor DriverInstalling the Monitor Driver Manual Page Page Page Page Page Page MagicTune How to install the Natural Color softwareHow to delete the Natural Color software program Natural Color Natural Color Software ProgramSystem Requirements Installation ProblemsMagicRotation Installation UninstallWindows 98 SE Windows ME Service Packs Adjusting the Monitor Direct FunctionsOSD Lock & Unlock Page MagicBright MagicColor Color Effect Image Size Customized keyBrightness OSD FunctionPicture Brightness Contrast MagicBright MagicColor ColorColor Tone Color Effect Color ControlMode 1 Mode 2 Mode GammaOff Grayscale Green Aqua Sepia Image Coarse Sharpness FinePosition Language OSDAdjusting the Monitor Transparency Display TimeOff On Setup Reset Sec 10 sec 20 sec 200 secNo Yes Off Off TimerNormal Wide Image SizeInformation Useful Tips TroubleshootingSelf-Test Feature Check EnvironmentNo images on the screen. I cannot turn on the monitor Check ListScreen suddenly has become unbalanced Screen is out of focus or OSD cannot be adjustedCannot see the On Screen Display Screen shows strange colors or just black and whiteMagicTune doesnt work properly Check when MagicTune does not function properlyPage Page General SpecificationsPlug and Play Capability PowerSaverVesa Mounting Interface Environmental considerationsPreset Timing Modes Model Name SyncMaster 2043NWX PowerSaver Preset Timing Modes Information For Better DisplayProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Latin America AppendixContact Samsung Worldwide North AmericaAsia Pacific CISMiddle East & Africa TermsAuthority Correct Disposal
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