Samsung BN59-00977A-00 user manual Symptoms and Recommended Actions, Check List

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Troubleshooting

Do not use benzene, thinner or other flammable sub- stances.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel).

Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen surface.)

The user is responsible for any damage caused by using these substances.

Symptoms and Recommended Actions

Note

A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, etc. In this case, first check the source of the prob- lem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting. (If it does, request service.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin- istrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

The following table lists possible problems and their solutions. Before calling for assis- tance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

For more network-related information, refer to the MagicInfo Troubleshooting section.

Problems related to the Installation (PC Mode)

Note

Problems related to the LCD Display installation and their solutions are listed.

Q:The LCD Display screen flickers.

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Contents SyncMaster 230TSN/230MXN LCD DisplayPower Safety InstructionsInstallation Clean Others Page Page Page Page Unpacking Package ContentsSold separately Installing a Wall MountPC → Hdmi → MagicInfo Your LCD Display FrontRear Power indicatorRGB Remote Control Using the Anti-Theft Kensington LockPower MTS Return Connecting to Other devices Connecting a ComputerConnecting to another Monitor Connecting Using a Hdmi CableConnecting Using a DVI to Hdmi Cable Connecting a USB device Connecting a LAN CableConnections Internet web site Installing the Monitor Driver AutomaticMonitor Driver Installing the Monitor Driver Manual Page Page Page Page Page Page Uninstall MDC Multi-Display Channel InstallationInstallation Problems Using the Software Using MDC Main Screen IntroductionPort Selection Power Control Page Input Source PC Mode Page PC, BNC, DVI Image SizeTime Image Size TV, AV, S-Video, Component, DVIHDCP, HDMI, DTVPIP PIP Size PIP Source Settings Picture Settings Picture PC Settings Audio SRS TS XT SettingsImage Lock Maintenance Lamp ControlMaintenance Scroll Maintenance Video Wall Page Settings Value Display In Multiple Display Mode TroubleshootingPage Source List Input Available ModesEdit Name MagicInfoMagicBright Picture PC / MagicInfo Mode Available ModesContrast CustomBrightness SharpnessRed Color ControlGreen BlueImage Lock Color TempCoarse FinePosition Auto AdjustmentSignal Balance Offset Signal ControlGain Dynamic Contrast SizeBrightness Sensor Picture Hdmi Mode Available ModesMode OffDynamic Standard Movie Custom ColorTint Zoom Just Scan Digital NR Digital Noise ReductionFilm Mode Speech Sound Available ModesMusic Bass Auto VolumeTreble BalanceLanguage Setup Available ModesClock Set Sleep TimerTime Off Timer On TimerMenu Transparency HighLock On Safety Lock Change PINEnergy Saving Medium Low OpaqueNormal Low Hdmi Black LevelVideo Wall Horizontal FormatVertical FullPixel Shift Safety ScreenScreen Divider Vertical Line Horizontal DotScroll TimerScroll PeriodBar Eraser Mode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 secEraser Resolution SelectBar Side Gray Power On AdjustmentOff 1024 x 1280 x 1360 x 1366 x Off Light DarkImage Reset ResetColor Reset OSD RotationMulti Control Available Modes Lamp ControlMulti Control MagicInfo Available ModesMagicInfo Page Page Page Maintenance and Cleaning Self-Test Feature CheckCheck List Symptoms and Recommended ActionsProblems related to the Installation PC Mode Not Optimum Mode message Problems related to the ScreenCheck Signal Cable message Problems related to the Remote Control Problems related to AudioPage Page General Vesa Mounting Interface PowerSaverEnvironmental con- siderations Plug and Play CapabilityMHz KHz Preset Timing ModesPage Product Information Image Retention Free For Better DisplayDisplay Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class North America Contact Samsung WorldwideLatin America EuropeCIS Asia Pacific TermsSRS TS XT Correct DisposalCorrect disposal of batteries in this product Europe only AuthorityAppendix