Samsung BN59-00977A-00 user manual Problems related to the Screen, Check Signal Cable message

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Troubleshooting

A:Check if the signal cable between the computer and the LCD Display is securely con- nected.

(Refer to Connecting a Computer)

Problems related to the Screen

Note

Problems related to the LCD Display screen and their solutions are listed.

Q:The screen is blank and the power indicator is off.

A:Ensure that the power cord is firmly connected and the LCD Display is on. (Refer to the Connecting a Computer)

Q:"Check Signal Cable" message.

A:Ensure that the signal cable is firmly connected to the PC or video sources.

(Refer to the Connecting a Computer)

A:Ensure that the PC or video sources are turned on.

Q:"Not Optimum Mode" message.

A:Check the maximum resolution and the frequency of the video adaptor.

A:Compare these values with the data in the Preset Timing Modes Chart.

Q:The picture rolls vertically.

A:Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer)

Q:The image is not clear; picture is blurred.

A:Run Frequency Coarse and Fine tuning.

A:Turn on again after removing all accessories (video extension cable, etc.)

A:Set the resolution and frequency to the recommended ranges.

Q:The picture image is unstable and shakes.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes

Q:Ghost images are shown in the picture.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes

Q:The image is too light or too dark.

A:Adjust the brightness and contrast. (Refer to the Brightness, Contrast)

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Contents LCD Display SyncMaster 230TSN/230MXNSafety Instructions PowerInstallation Clean Others Page Page Page Page Package Contents UnpackingInstalling a Wall Mount Sold separatelyYour LCD Display Front PC → Hdmi → MagicInfoPower indicator RearRGB Using the Anti-Theft Kensington Lock Remote ControlPower MTS Return Connecting a Computer Connecting to Other devicesConnecting Using a Hdmi Cable Connecting Using a DVI to Hdmi CableConnecting to another Monitor Connecting a LAN Cable Connecting a USB deviceConnections Installing the Monitor Driver Automatic Monitor DriverInternet web site Installing the Monitor Driver Manual Page Page Page Page Page Page MDC Multi-Display Channel Installation Installation ProblemsUninstall Using the Software Using MDC Introduction Main ScreenPort Selection Power Control Page Input Source PC Mode Page Image Size PC, BNC, DVIImage Size TV, AV, S-Video, Component, DVIHDCP, HDMI, DTV TimePIP PIP Size PIP Source Settings Picture Settings Picture PC Settings Audio Settings SRS TS XTMaintenance Lamp Control Image LockMaintenance Scroll Maintenance Video Wall Page Troubleshooting Settings Value Display In Multiple Display ModePage Edit Name Input Available ModesSource List MagicInfoPicture PC / MagicInfo Mode Available Modes MagicBrightBrightness CustomContrast SharpnessGreen Color ControlRed BlueCoarse Color TempImage Lock FineAuto Adjustment Signal BalancePosition Signal Control GainOffset Size Dynamic ContrastMode Picture Hdmi Mode Available ModesBrightness Sensor OffColor Dynamic Standard Movie CustomTint Digital NR Digital Noise Reduction Zoom Just ScanFilm Mode Sound Available Modes MusicSpeech Treble Auto VolumeBass BalanceSetup Available Modes LanguageSleep Timer TimeClock Set Menu Transparency On TimerOff Timer HighEnergy Saving Safety Lock Change PINLock On Medium Low OpaqueHdmi Black Level Video WallNormal Low Vertical FormatHorizontal FullSafety Screen Screen DividerPixel Shift Horizontal Dot Vertical LineTimer ScrollBar Eraser PeriodScroll Mode-Scroll 1~5 sec Mode-Bar,Eraser 10~50 secResolution Select BarEraser Off 1024 x 1280 x 1360 x 1366 x Power On AdjustmentSide Gray Off Light DarkColor Reset ResetImage Reset OSD RotationMulti Control Lamp ControlMulti Control Available Modes MagicInfo Available ModesMagicInfo Page Page Page Self-Test Feature Check Maintenance and CleaningSymptoms and Recommended Actions Problems related to the Installation PC ModeCheck List Problems related to the Screen Check Signal Cable messageNot Optimum Mode message Problems related to Audio Problems related to the Remote ControlPage Page General Environmental con- siderations PowerSaverVesa Mounting Interface Plug and Play CapabilityPreset Timing Modes MHz KHzPage For Better Display Product Information Image Retention FreeDisplay Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Latin America Contact Samsung WorldwideNorth America EuropeCIS Terms Asia PacificCorrect Disposal SRS TS XTAuthority Correct disposal of batteries in this product Europe onlyAppendix