Samsung Troubleshooting Guide for Monitor Self-Diagnosis

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4 Troubleshooting

4-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

•After connectting the product to PC properly, if a blank screen is displayed, use the Self-Diagnosis function with the following steps.

1.Turn the product and the PC off.

2.Separate the signal cable from the product .

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> icon will appear on the screen.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

Troubleshooting

4-1

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Contents Monitor Table Of Contents Before You Start Major Safety PrecautionsUsing this Manual Icons used in this manualCustody and Maintenance External Surface and Screen MaintenanceCleaning the Monitor Cleaning the MonitorPower Related Safety PrecautionsIcons used for safety precautions Meaning of SignsInstallation Related Usage Related Page Maintaining the Correct Posture when Using this Product Installing the Product Package ContentsInstalling the Stand Disassembly is in the reverse order of the assembly Connecting with a PC Connecting part may differ depending on the product modelCables can be fixed as shown Installing the Product Kensington Lock To lock the product, follow these stepsUsing the product Standard Signal Mode TableIBM, 640 x Horizontal Frequency Product Operating Buttons Product Operating ButtonsFunction Description MagicTune What is MagicTune?Installing the Software Removing the SoftwareTroubleshooting Monitor Self-DiagnosisDisplay area suddenly moves to an edge or to the center Before Requesting ServiceBlank screen appears / I cannot turn the product on Pictures are out-of-focusBeep, beep sound is heard when booting the computer FAQ FAQ Please TRY the FollowingModel Name SpecificationsMore Information S16A100NS19A100N USA only S22A100NPower Saving Function State Normal Operation Power Saving Mode Power OFFLatin America Contact Samsung WorldwideNorth America EuropeCzech CIS Asia PacificMiddle East Africa