Samsung G19P Plus manual Symptom Check List, Solutions

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Model SyncMaster G19PPlus

Check List

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom	Check List
No images on the screen. I	Is the power cord connected
cannot turn on the monitor.	properly?
	Can you see "Check Signal
	Cable" on the screen?

If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

Can you see "Not Optimum

Mode","Recommended Mode 1280 x 1024 60 Hz" on the screen?

Solutions

Check the power cord connection and supply.

(Connected using the D-sub cable)

Check the signal cable connection.

(Connected using the DVI cable)

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press SOURCE/ button to have the monitor double-check the input signal source.

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to Preset Timing Modes)

Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor

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Contents SyncMaster G19PPlus Power NotationalInsert the power plug firmly so that it does not come loose Do not disconnect the power cord while using the monitorDo not use a damaged or loose plug Use only a properly grounded plug and receptacleInstallation Do not drop the monitor when moving itDo not place the product on the floor Clean Keep any heating devices away from the power cablePut down the monitor carefully Do not place the monitor face downOthers Do not spray water or detergent directly onto the monitorDo not remove the cover or back Do not install inside a vehicle Do not cover the vents on the monitor cabinetNever insert anything metallic into the monitor openings Page Good Postures When Using the Monitor Product unpluggedUnpacking Warranty Card Users Guide Quick Setup Guide Cable Sub Cable Power Cord Sold separately DVI CableFront Monitor DriverRear For using a locking device, contact the place of purchase Kensington LockConnecting the Monitor RGBDVI Using the Stand Monitor AssemblyFolding the Base Attaching a BaseInstalling the Monitor Driver Automatic Installing the Monitor Driver Manual Microsoft Windows Vista Operating SystemPage Page Microsoft Windows XP Operating System Page How to install Natural Color Microsoft Windows Millennium Operating SystemMicrosoft Windows NT Operating System Linux Operating SystemInstalling the Natural Color Software Auto OSD Lock & Unlock MenuDescription Deactivate the OSD adjustment lock function Menu DescriptionMagicBright BrightnessSource Color Not available in MagicBright mode of Dynamic Contrast Brightness ContrastDescriptionPlay/Stop Image MagicColor Color Tone Color Control GammaOSD Coarse Fine Sharpness PositionSetup Language Position Transparency Display TimeAuto Source Image Reset Color Reset InformationInformation Symptom Check List SolutionsCheck List Modes Control Panel → Display →Self-Test Feature Check SettingsQuestion AnswerSelf-Test Feature Check Useful TipsGeneral PowerSaver Preset Timing Modes Pixel Clock Sync Polarity Display Mode Frequency MHz KHzHorizontal Horizontal FrequencyContact Samsung Worldwide North AmericaLatin America EuropeCIS Asia PacificTerms Middle East & AfricaFor Better Display AuthorityWarranty What is Image retention ?Power Off, Screen Saver, or Power Save Mode Suggestions for specific applications