Troubleshooting
There are only 16 colors shown on the screen. The screen colors have changed after changing the video card.
Q:Have the Windows colors been set properly?
A:Windows XP :
Set the resolution at the Control Panel → Appearance and Themes → Display → Settings.
A:Windows ME/2000 :
Set the resolution at the Control Panel → Display → Settings.
Q:Has the video card been set properly?
A:Set the video card by referring to the video card manual.
There is a message that reads "Unrecognized monitor, Plug & Play (VE- SA DDC) monitor found".
Q:Have you installed the monitor driver?
A:Install the monitor driver according to the Driver Installation Instructions.
Q:See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.
A:Install the monitor driver according to the Driver Installation Instructions.
Check when MagicTune™ does not function properly.
Q:MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plug and Play.
A:To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows is XP);
Control Panel → Performance and Maintenance → System → Hardware → Device Manager → Monitors → After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.
A:MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™ doesn't work properly.
Q:Have you changed your PC or video graphic card?
A:Download the latest program. The program can be downloaded http://www.samsung.com/mon- itor/magictune
Q:Did you install the program?
A:Reboot the computer after installing the program for the first time. If a copy of the program is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program.
Note
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
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