Samsung SMT-1912, SMT-1712 Check List, No images on the screen. I cannot turn on the monitor

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Troubleshooting

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly but the "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message appears for one minute and then disappears.

Please change to the recommended mode during this one-minute period.

(The message is displayed again if the system is rebooted.)

Q:There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals?

A:The monitor is in PowerSaver mode.

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Contents LCD Monitor Safety Instructions PowerNotational Notational ConventionsInstallation Clean Others Page Page Page Introduction Package ContentsUnpacking Your Monitor Initial Settings Front Menu button MenuPower Indicator RearCable holding ring Connecting Cables ConnectionsUsing the Stand Monitor Assembly Attaching a BasePage Using the Software Installing the Monitor Driver AutomaticMonitor Driver Internet web siteInstalling the Monitor Driver Manual Page Page Page Page Page Page How to install the Natural Color software How to delete the Natural Color software programNatural Color Natural Color Software Program MagicTuneInstallation Problems System RequirementsUninstall MagicRotation InstallationWindows 98 SE Windows ME Service Packs Adjusting the Monitor Direct FunctionsAuto Adjustment Locked OSD Lock & UnlockCustomized key MagicBright MagicColor Color EffectBrightness OSD FunctionPicture Brightness ContrastSharpness MagicBright Coarse FineColor MagicColorRed/Green/Blue Color Tone Color Effect Off Grayscale Green Aqua SepiaMode 1 Mode 2 Mode GammaPosition Menu H-Position Reset TransparencyYes OffLanguage Off Timer Off OnDisplay Time Sec 10 sec 20 sec 200 secOff Timer On/Off English Off Timer Setting Information Troubleshooting Self-Test Feature CheckEnvironment Useful TipsCheck List No images on the screen. I cannot turn on the monitorScreen is out of focus or OSD cannot be adjusted Cannot see the On Screen DisplayScreen shows strange colors or just black and white Screen suddenly has become unbalancedCheck when MagicTune does not function properly MagicTune doesnt work properlyTroubleshooting Page Specifications GeneralPowerSaver Vesa Mounting InterfaceEnvironmental considerations Plug and Play CapabilityPreset Timing Modes Dimensions W x H x D / Weight has Stand PowerSaver Preset Timing Modes For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Appendix Contact Samsung WorldwideNorth America Latin AmericaCIS Asia PacificMiddle East & Africa Terms Correct Disposal Authority
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