Samsung SMT-1712, SMT-1912 user manual Troubleshooting

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Troubleshooting

Check the following items if there is trouble with the monitor.

Check if the power cord and the video cables are properly connected to the computer. Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.

Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz. (Do not exceed 75 Hz when using the maximum resolution.)

If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Note

If problems repeatedly occur, contact an authorized service center.

Q & A

Q:How can I change the frequency?

A:The frequency can be changed by reconfiguring the video card.

A:Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)

Q:How can I adjusts the resolution?

A:Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Settings.

A:Windows ME/2000:

Set the resolution in the Control Panel → Display → Settings. * Contact the video card manufacturer for details.

Q:How can I set the Power Saving function?

A:Windows XP:

Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Man- ual).

A:Windows ME/2000:

Set the resolution at the Control Panel → Display → Screen Saver.

Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Man- ual).

Q:How can I clean the outer case/LCD Panel?

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Contents LCD Monitor Notational Conventions Safety InstructionsPower NotationalInstallation Clean Others Page Page Page Introduction Package ContentsUnpacking Your Monitor Initial Settings Menu button Menu FrontRear Power IndicatorCable holding ring Connections Connecting CablesAttaching a Base Using the Stand Monitor AssemblyPage Internet web site Using the SoftwareInstalling the Monitor Driver Automatic Monitor DriverInstalling the Monitor Driver Manual Page Page Page Page Page Page MagicTune How to install the Natural Color softwareHow to delete the Natural Color software program Natural Color Natural Color Software ProgramSystem Requirements Installation ProblemsMagicRotation Installation UninstallWindows 98 SE Windows ME Service Packs Direct Functions Adjusting the MonitorOSD Lock & Unlock Auto Adjustment LockedMagicBright MagicColor Color Effect Customized keyOSD Function BrightnessContrast Picture BrightnessSharpness MagicBright Fine CoarseMagicColor ColorRed/Green/Blue Color Tone Off Grayscale Green Aqua Sepia Color EffectGamma Mode 1 Mode 2 ModePosition Menu H-Position Off ResetTransparency YesLanguage Off On Off TimerSec 10 sec 20 sec 200 sec Display TimeOff Timer On/Off English Off Timer Setting Information Useful Tips TroubleshootingSelf-Test Feature Check Environment No images on the screen. I cannot turn on the monitor Check ListScreen suddenly has become unbalanced Screen is out of focus or OSD cannot be adjustedCannot see the On Screen Display Screen shows strange colors or just black and whiteMagicTune doesnt work properly Check when MagicTune does not function properlyTroubleshooting Page General SpecificationsPlug and Play Capability PowerSaverVesa Mounting Interface Environmental considerationsPreset Timing Modes Dimensions W x H x D / Weight has Stand PowerSaver Preset Timing Modes For Better Display InformationProduct Information Image Retention Free Display Information together with Logo or Moving image cycle Page Our LCD Monitor satisfies ISO13406-2 Pixel fault Class Latin America AppendixContact Samsung Worldwide North AmericaAsia Pacific CISMiddle East & Africa Terms Authority Correct Disposal