Samsung P2370HD user manual Appendix, Troubleshooting

Page 35

Appendix

¦¦ Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call Samsung customer service at 1-800-SAMSUNG.

Problem

Possible Solution

Poor picture.

Try another channel. / Adjust the antenna. / Check all wire

 

connections.

Poor sound quality.

Try another channel. / Adjust the antenna.

No picture or sound.

Try another channel. / Press the SOURCE button.

 

Make sure the TV is plugged in. / Check the antenna

 

connections.

No sound or sound is too low at

First, check the volume of units connected to your TV

maximum volume.

(digital broadcasting receiver, DVD, cable broadcasting

 

receiver, VCR, etc.). Then, adjust the TV volume

 

accordingly.

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

The TV won’t turn on.

Make sure the wall outlet is working.

 

 

Remote control malfunctions.

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission

 

window).

 

Check the battery terminals.

‘Check signal cable’ message.

Ensure that the signal cable is firmly connected to the PC

 

and DVI source.

‘Not Supported Mode’ message.

Check the maximum resolution and connected device’s

 

Video frequency.

 

Compare these values with the data in the Display Modes.

 

 

Digital broadcasting screen

Please check the digital signal strength and input antenna.

problem.

 

The image is too light or too dark.

Adjust the Brightness and Contrast. / Adjust the Fine

 

tuning.

Black bars on the screen.

Make sure the broadcast you’re receiving is High Definition

 

(HD).

 

HD channels sometimes broadcast Standard Definition

 

(SD) programming, which can cause black bars.

 

Set your cable/satellite box to stretch or widescreen mode

 

to eliminate the bars.

Picture has a Red/Green or Pink

Make sure the Component cables are connected to the

tint.

correct jacks.

Closed Captioning not working.

If you are using a Cable/Satellite box, you must set Closed

 

Captioning on the box, not your TV.

Snowy picture.

Your cable box may need a firmware upgrade. Please

 

contact your Cable company.

English - 33

Image 35
Contents Country Customer Care Web Site Address Center Contact Samsung WorldwideComment contacter Samsung dans le monde Difference of light emission on the screen Precautions When Displaying a Still ImageContents English AccessoriesGeneral Information Viewing the Control PanelViewing the Connection Panel Installing Batteries in the Remote Control Remote ControlAntennas with 75 Ω Round Leads Connecting VHF and UHF AntennasConnections Antennas with 300 Ω Flat Twin LeadsCable without a Cable Box Connecting Cable TVConnecting to a Cable Box that Descrambles Some Channels Hdmi Cable Not supplied Audio Cable Not supplied Component Cable Not supplied TV Rear Panel DVD / Blu-Ray playerUsing the D-Sub Cable Connecting a Digital Audio SystemConnecting a PC NN Each PC has a different back panel configuration Using the DVI CableUsing the HDMI/DVI Cable Using the Hdmi CableTurning the TV On and Off Plug & Play FeatureIf you want to reset this feature English OperationChannel List Configuring the Channel MenuAuto Program Clearing Scrambled Channels digital channels onlyManaging Channels Channel List Option Menu in Programmed Mode Configuring the Picture Menu TV / AV / Component / HdmiPicture Control Reset → Reset Picture Mode / Cancel „„ Timing modesPC, DVI-D and Hdmi input Using Your TV as a Computer PC DisplaySetting Up Your PC Software Based on Windows XP Display ModesScreen Setting up the TV with your PCAuto Adjustment Contrast / Brightness / Sharpness„„ Size 169 Reset Reset Picture Mode / CancelSound Control Configuring the Sound MenuLanguage SetupConfiguring the Setup Menu Speaker SelectClock Set Game Mode → Off / On„„ Sleep Timer „„ Timer 1 / Timer 2 / Timer„ „ TV Parental Guidelines Chip„„ Change PIN Canadian FrenchDownloadable U.S. Rating „„ Caption → Off / On „„ Caption ModeDefault / CC1~CC4 / Text1~Text4 analog channels only Caption On-Screen Text MessagesLight Level Configuring the Input MenuInput / Support Self Diagnosis Configuring the Support MenuContact Samsung Connecting Anynet+ DevicesAnynet+ HD Connection GuideTo connect to Home Theater Anynet+ HDMI-CEC Setting Up Anynet+Switching between Anynet+ Devices SetupAnynet+ Menu Troubleshooting for Anynet+ Appendix TroubleshootingSTB with a digital signal Try connecting Component cables insteadOn your computer check Power, Signal Cable Program to change the display settingsUsing the Anti-Theft Kensington Lock Wall Mount Kit Specifications VesaSpecifications This page is intentionally left blank De série Téléviseur ACLPrécautions à prendre durant laffichage dune image fixe Français SymbolesLicence Français AccessoiresAffichage du panneau de configuration Sert à brancher le cordon dalimentation fourni Affichage du panneau de branchementPanneau arrière du téléviseur Se branche à la prise de sortie vidéo du PCDROIT/E Sert à TélécommandeInsertion des piles dans la télécommande Antennes avec câble rond de 75 Ω ConNexionsConnexion dantennes VHF et UHF Antennes avec câble bipolaire plat de 300 ΩCâble sans câblosélecteur Connexion pour la câblodiffusionCâble Hdmi non fourni Câble audio non fourni Câble Composante non fourni Utilisation d’un câble secondaire D Connexion dune chaîne audio numériqueConnexion dun PC Utilisation d’un câble Hdmi NN La configuration du panneau arrière de chaque PC diffère’aide d’un câble DVI Utilisation d’un câble HDMI/DVINN Il est aussi possible dutiliser la touche Pdu téléviseur FonctionementPermet de mettre le téléviseur sous tension et hors tension Fonction Prêt à I’emploiProg. auto Configuration du menu des canauxComande des canaux Favoris ou Effacer des favoris Gestion des canaux„„ Enregistrement par minuterie „„ Choisir tout / Désélect. tout „„ Êcoute par minuterieNN Télé-horaire numérique et réservation d’émission „„ Modifier le nom du canal canaux analogiques seulement„„ Standard Configuration du menu Image TV / AV / Composante / HdmiComande de limage „„ Dynamique„„ Nv nr Hdmi → Normal / Basse „„ Mode Film → Off / Auto„„ Réduct. bruit num. → Off / Basse / Moyen / Haute / Auto Modes daffichage Configuration du logiciel sur votre PC sous Windows XPUtilisation du téléviseur comme écran PC Écran Configuration du téléviseur avec un PCContraste / Luminosité / Netteté Réglage Auto„„ Format 169 Régler Réinitial. mode image / EffacerSon multi-piste MTS canaux analogiques seulement Volume auto → Off / OnComande du son Langue privilégiée canaux numériques seulementSélect. le haut-parleur Configuration„„ Mise en veille Mode Jeu → Off / OnRéglage Horloge Fuseau hor„ „ Cont. paren. TV Chip„„ Changer NIP „„ Français canadien„„ Catég. américaine téléchargeable „„ Sous-titres → Off / On „„ Mode ss-titres codésSous-titres Messages affichés à lécran Liste source Configuration du menu dentréeEntrée et soutien Inten. LumineuseMise à jour du logiciel Configuration du menu de soutienAutodiagnostic Branchement au téléviseur Branchement d’appareils Anynet+Guide de connexion HD Contacter SamsungBranchement à la chaîne de cinéma maison „„ Anynet+ HDMI-CEC → Arrêt / Marche Configuration de la fonction Anynet+Configuration Permutation entre appareils Anynet+Anynet+ Description Anynet+Dépannage de la fonction Anynet+ Dépannage Problème Solution possibleAnnexe Composants Sortie c.-à-d. STB à l’aide d’un signal numériqueImage embrouillée Niveau. Communiquez avec votre câblodistributeurUtilisation du verrou antivol Kensington Spécifications de lensemble d’installation murale VesaInstallez votre support mural sur un mur solide et Notre ensemble d’installation muraleSpécifications Cette page est laissée intentionnellement en blanc
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P2370HD specifications

The Samsung P2370HD, P2570HD, P2370HD-1, and P2770HD are a series of high-definition monitors that successfully blend functionality, design, and advanced technology. Each model is crafted to cater to the needs of both casual users and professional environments, offering an exceptional visual experience.

The P2370HD features a 23-inch screen size with a full HD resolution of 1920x1080 pixels, ensuring sharp and vibrant images. The 5ms response time makes it ideal for fast-paced gaming and video playback without ghosting or motion blur. It boasts a contrast ratio of 1,000:1, which can be enhanced to 50,000:1 dynamically, providing deep blacks and bright whites for an immersive viewing experience.

Similarly, the P2570HD offers a larger 25-inch display while retaining the same full HD resolution. This model is designed for users who prefer a larger screen for multitasking or entertainment. It also features built-in 5-watt speakers, providing an all-in-one solution for users who require decent audio output without the need for external speakers.

The P2370HD-1 is a slight variant of the P2370HD, offering the same specifications but with additional connectivity options. Users will appreciate the flexibility of dual HDMI inputs that allow for seamless switching between different devices such as gaming consoles and Blu-ray players, making it versatile for various multimedia applications.

The P2770HD rounds out the lineup with a 27-inch display. This model stands out due to its enhanced viewing angles thanks to the use of Samsung's advanced PLS (Plane-to-Line Switching) technology, which provides wider horizontal and vertical viewing angles compared to traditional TN panels. This characteristic makes the P2770HD suitable for collaborative work environments, where multiple viewers are often present.

All four models come equipped with an elegant design, incorporating a slim profile and a glossy finish that adds a touch of modern style to any workspace. The energy-efficient features ensure lower power consumption while maintaining performance, making these monitors environmentally friendly.

In summary, the Samsung P2370HD, P2570HD, P2370HD-1, and P2770HD are commendable monitors that offer a combination of impressive display technology, versatile connectivity options, and sleek design, making them ideal choices for a variety of users seeking high-quality visual experiences.