Samsung SCX-4100 manual Copying Problems

Copying Problems

Condition	Suggested solutions
Copies are too light or too	Use the "Darkness" feature to darken or lighten the
dark.	background of the copies.
Smears, lines, marks or	• If defects are on the original document, use the
spots appears on copies.	"Darkness" feature to lighten the background of your
	copies.
	• If no defects are on the original document, clean the
	document glass and underside of the document cover.
	See page 7.5.
Copy image is skewed.	• Ensure that the original document is positioned
	correctly on the document glass.
	• Check that the copy paper is loaded correctly.
Blank copies print out.	Ensure that the original document is face down on
	the document glass.
Image rubs off the copy	• Replace the paper in the paper tray with paper from a
easily.	new package.
	• In high humidity areas, do not leave paper in the
	machine for the extended periods of time.
Frequent copy paper jams	• Fan the stack of paper, then turn it over in the paper
occurs.	tray. Replace the paper in the tray with a fresh supply.
	Check/adjust the paper guides, if necessary.
	• Ensure that the paper is the proper paper weight.
	75g/m2 (20 lb) bond paper is recommended.
	• Check for copy paper or pieces of copy paper
	remaining in the machine after a paper jam has been
	cleared.
Fewer copies from the toner	• Your original documents may contain pictures, solids
cartridge than expected	or heavy lines. For example, they may be forms,
prints out.	newsletters, books or other documents that use more
	toner.
	• The machine may be turned frequently on and off.
	• The document cover may be left open while copies are
	being made.

8.18TROUBLESHOOTING