Samsung SCX-4100 manual Scanning Problems

Page 148

Scanning Problems

Condition

Suggested solutions

 

 

 

 

The scanner does not work.

• Make sure that you place the document to be scanned

 

 

face down on the document glass.

 

 

• There may not be enough available memory to hold

 

 

the document you want to scan. Try the Prescan

 

 

function to see if that works. Try lowering the scan

 

 

resolution rate.

 

 

• Check that the USB or parallel cable is connected

 

 

properly.

 

 

• Make sure that the USB or parallel cable is not

 

 

defective. Switch the cable with a known good cable.

 

 

If necessary, replace the cable.

 

 

• If you are using a parallel cable, ensure that it is

 

 

compliant with the IEEE 1284 standard.

 

 

• Check that the scanner is configured correctly. Check

 

 

scan setting in the SmarThru Configuration or the

 

 

application you want to use to make certain that the

 

 

scanner job is being sent to the correct port, for

 

 

example, LPT1.

 

 

 

 

The unit scans very slowly.

• Check if the machine is printing received data. Scan

 

 

the document after the current job is completed.

 

 

• Graphics are scanned more slowly than text.

 

 

• Communication speed becomes slow in scan mode

 

 

because of the large amount of memory required to

 

 

analyze and reproduce the scanned image. Set your

 

 

computer to the ECP printer mode through BIOS

 

 

setting. It will help to increase the speed. For details

 

 

about how to set BIOS, refer to your computer user’s

 

 

guide.

 

 

 

 

Message appears on your

• There may be a copying or printing job in progress.

 

computer screen:

When the current job is complete, try the job again.

 

• “Device can't be set to the

• The selected port is currently being used. Restart your

 

H/W mode you want.”

computer and try again.

 

• “Port is being used by

• The printer cable may be improperly connected or the

 

another program.”

power may be off. You must use a USB 1.1 compliant

 

• “Port is Disabled.”

cable or a parallel cable that supports IEEE-1284 bi-

 

directional communications.

 

• “Scanner is busy receiving

 

• The scanner driver is not installed or an operating

 

or printing data. When the

 

environment is not set up properly.

 

current job is completed,

 

• Ensure that port is properly connected and power is

 

try again.”

8

• “Invalid handle.”

on, and then restart your computer.

• Do not use the parallel and the USB cables at the

• “Scanning has failed.”

 

same time.

 

 

 

 

TROUBLESHOOTING 8.19

Page 147 Page 149
Image 148
Page 147 Page 149
Contents Page About the User’s Guides Contents Printing Using Your Printer in Linux Troubleshooting Important Precautions and Safety Information Page Laser Safety Statement Power Saver Ozone SafetyRecycling Canadian Radio Interference Regulations Radio Frequency EmissionsFCC Information to the User Approvals and Certifications Declaration of Conformity European CountriesEC Certification Replacing the Fitted Plug for UK Only Page Differences Between British and American English Getting Started Unpacking Quick Install GuideStarter Toner Cartridge Selecting a Location Clearance SpaceUnderstanding the Component Location Front ViewRear View These are the main components of your machineControl Panel Functions Installing the Toner Cartridge Getting Started Loading Paper Changing the Paper Size in the Paper Tray Getting Started Using a Parallel Cable Windows only Using a USB CableMaking Connections See your computer User’s Guide if you need helpTo the USB port on your computer Turning the Machine On Remote Control Panel About Samsung SoftwareWindows GDI Driver Linux DriverFeature Printer Driver Printer Driver FeaturesFit to page printing Scale printing Watermark Overlay Installing Samsung Software in Windows System RequirementsInstalling Samsung Software Getting Started Getting Started Installing Samsung SmarThru Click Install SmarThruCopy components to produce professional quality copies Repairing Software When the installation is finished, click FinishUninstalling the MFP Driver Removing SoftwareUninstalling Samsung SmarThru Setting Up the Machine System Changing the Display LanguageSetting the Paper Size and Type Toner Save Mode Using the Save ModesPower Save Mode Memo Paper Handling Selecting Print Materials Type, Input Sources and CapacitiesPaper Type Input Source/Capacity Paper Tray Plain paperGuidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Face down Be careful not to pinch your fingers Printing to the Rear Output Slot Face upTransparencies Paper Handling Loading Paper in the Paper Tray Using the Manual Feeder Paper Handling Setting the Paper Type and Size for Manual Feeder Memo Printing Printing a Document in Windows LandscapePortrait Select the Samsung SCX-4100 Series printer Double-click the Samsung SCX-4100 Series icon Canceling a Print JobFrom the Document menu Using a Favorite Setting Using HelpSetting Paper Properties Property Description CopiesSize Loaded in the traySetting Graphic Properties Property Description SourceType Select Color PaperTo print a document Toner SaveQuality AdvancedDownload as Bit Image When this When the Print All Text Black option isPrinting Multiple Pages on One Sheet of the Paper Property Description Advanced True Type OptionsRight, Then Down, Then Left, Then Printing a Reduced or Enlarged Document You can scale your print job on aFitting Your Document to a Selected Paper Size Printing Posters Using an Existing Watermark Using WatermarksClick Ok and start printing Creating a Watermark Editing a Watermark Deleting a WatermarkUsing Overlays What is an Overlay?Creating a New Page Overlay Click the Extras tab and click Edit in the Overlay sectionEdit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete OverlaySetting Up the Host Computer Setting Up the Locally Shared PrinterWindows 9x/Me Setting Up the Client Computer Windows NT 4.0/2000/XPSelect Local Port and click New Port Copying Loading Paper for Copying Preparing a DocumentMaking a Copy Copying Setting Copy Options DarknessNumber of Copies Press No. of CopiesReduced/Enlarged Copying Original Type Using Special Copy Features Clone CopyingAuto Fit Copying Sided in 1 page Copying Up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Scanning Scanning Using Samsung SmarThru Scanning BasicsSmarThru 4 window opens Scan ToImage CopyPrint ApplicationTo use on-line help file SettingWeb Scanning Process with TWAIN- enabled Software Using Your Printer Linux Getting Started Installing the MFP Driver Supported OSRecommended Hardware Requirements SoftwareInstalling the MFP Driver Click Install When the welcome screen appears, click NextWhen the installation is completed, click Finish Click Uninstall Click Next Click FinishOpening the MFP Configurator Using the MFP ConfiguratorDouble-click MFP Configurator on the desktop Printers Configuration Printers TabClasses Tab Scanners ConfigurationClasses tab shows the list of the available printer classes MFP Ports Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing from Applications Printing a DocumentChange the printer and print job properties Device using the standard Cups way directly from Printing FilesScanning a Document Click PropertiesDrag the pointer to set the image area to be scanned Using Your Printer in Linux Using Preset Job Type Settings You can use the following tools to edit the image Using the Image EditorTools Function Size manually, or set the rate to scale Proportionally, vertically or horizontallyNumber of degrees from the drop-down list Allows you to flip the image vertically orMemo Maintenance Printing the System Data List Clearing the MemoryPress Start/Enter System data list prints outCleaning the Outside Cleaning Your MachineCleaning the Inside Maintenance Cleaning the Document Glass Maintaining the Toner Cartridge Toner Cartridge StorageSaving Toner Expected Cartridge LifeRedistributing Toner Reinstall the cartridge and close the front coverOpen the front cover Replacing the Toner Cartridge Cleaning the Drum Consumables and Replacement PartsItems Using the Remote Control Panel Select Samsung SCX-4100 Series and then Remote Control PanelTroubleshooting Paper Tray Clearing Paper JamsMessage Location of Jam Go to Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Select 90 degrees Click Clearing LCD Error Messages Display Meaning Suggested solutionsPaper Feeding Problems Solving ProblemsCondition Suggested solutions Condition Possible cause Suggested solutions Printing ProblemsSelect Samsung SCX-4100 Series as Paper size settings do Machine Paper sourceSelects print Text is wrongSelect Download as Bit Image Advanced Options windowToner specks Printing Quality ProblemsDropouts Clean the LSU Clean the LSU. See Clean the inside of the machine. SeeIf black vertical streaks appear on See Replacing the Toner Cartridge onScatter CharactersSkew Curl or waveOn page A.5 Rotating the paper 180 in the traySee Black pagesCurl Copying Problems Scanning Problems Common Linux Problems Problem Possible Cause and SolutionTo identify the source of the problem, you should open ListIs not functioning properly Dev/mfp4, so scanner on USB0 relates to /dev/mfp4Installed both Linux Symbolic link to lpr printing command, which isPlease install the LPP first If you want to uninstall only one of them, pleaseGeneral Specifications Scanner and Copier SpecificationsPrinter Specifications Paper SpecificationsGeneral Specifications Package Weight Paper 2.5 Kg Plastic 0.7 Kg~ 163 g/m2, 16 ~ 43 lb Characters x 2 linesScanner and Copier Specifications Printer Specifications Envelope C6, Envelope Monarch, Envelope B5Min x 127 mm 3 x 5 Max x 356 mm 8.5 x 14Paper Specifications OverviewSize mm/in Weight Capacity Supported Sizes of PaperGuidelines for Using Paper Adhesion, problems with Smooth, or embossedTry another kind of paper Proof wrappingPaper Output Capacity Paper SpecificationsSecond Paper Storage Environment Envelopes Envelopes with Double Side SeamsEnvelopes with Adhesive Strips or Flaps Envelope MarginsEnvelope Storage Type of Address Minimum MaximumLabels TransparenciesIndex Page Remote Control Panel 1.23 SmarThru Uninstalling MFP driverMode, change Watermarks, use Visit us at
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