Samsung SCX-4100 manual Common Linux Problems, Problem Possible Cause and Solution

Page 149

Common Linux Problems

Problem

 

Possible Cause and Solution

 

 

 

The machine doesn't print

• Check if the printer driver is installed in your system.

 

 

 

Open MFP configurator and switch to the Printers tab in

 

 

Printers configuration window to look at the list of

 

 

available printers. Make sure that your machine is

 

 

displayed on the list. If not, please, invoke Add new

 

 

printer wizard to set up your device.

 

•

Check if the printer is started. Open Printers

 

 

configuration and select your machine on the printers list.

 

 

Look at the description in the Selected printer pane. If its

 

 

status contains "(stopped)" string, please, press the Start

 

 

button. After that normal operation of the printer should

 

 

be restored. The "stopped" status might be activated

 

 

when some problems in printing occurred. For instance,

 

 

this could be an attempt to print document when MFP

 

 

port is claimed by a scanning application.

 

• Check if the MFP port is not busy. Since functional

 

 

components of MFP (printer and scanner) share the same

 

 

I/O interface (MFP port), the situation of simultaneous

 

 

access of different "consumer" application to the same

 

 

MFP port is possible. To avoid possible conflicts, only one

 

 

of them at a time is allowed to gain control over the

 

 

device. The other "consumer" will encounter "device

 

 

busy" response. You should open MFP ports configuration

 

 

and select the port assigned to your printer. In the

 

 

Selected port pane you can see if the port is occupied by

 

 

some other application. If this is the case, you should

 

 

wait for completion of the current job or should press

 

 

Release port button, if you are sure that the present

 

 

owner is not functioning properly.

 

• Check if your application has special print option such as

 

 

"-oraw". If "-oraw" is specified in the command line

 

 

parameter then remove it to print properly. For Gimp

 

 

front-end, select "print" -> "Setup printer" and edit

 

 

command line parameter in the command item.

 

 

 

The machine does not

•

Check if your machine is attached to your computer.

appear on the scanners list

 

Make sure that it is connected properly via the USB port

 

 

 

 

and is turned on.

 

• Check if the scanner driver for you machine is installed in

 

 

your system. Open MFP Configurator, switch to Scanners

 

 

configuration, then press Drivers. Make sure that driver

 

 

with a name corresponding to your machine's name is

 

 

listed in the window.

 

 

 

8.20TROUBLESHOOTING

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Contents Page About the User’s Guides Contents Printing Using Your Printer in Linux Troubleshooting Important Precautions and Safety Information Page Laser Safety Statement Recycling Ozone SafetyPower Saver FCC Information to the User Radio Frequency EmissionsCanadian Radio Interference Regulations EC Certification Declaration of Conformity European CountriesApprovals and Certifications Replacing the Fitted Plug for UK Only Page Differences Between British and American English Getting Started Starter Toner Cartridge Quick Install GuideUnpacking Clearance Space Selecting a LocationFront View Understanding the Component LocationRear View These are the main components of your machineControl Panel Functions Installing the Toner Cartridge Getting Started Loading Paper Changing the Paper Size in the Paper Tray Getting Started Using a USB Cable Using a Parallel Cable Windows onlyMaking Connections See your computer User’s Guide if you need helpTo the USB port on your computer Turning the Machine On About Samsung Software Remote Control PanelWindows GDI Driver Linux DriverFit to page printing Scale printing Watermark Overlay Printer Driver FeaturesFeature Printer Driver System Requirements Installing Samsung Software in WindowsInstalling Samsung Software Getting Started Getting Started Click Install SmarThru Installing Samsung SmarThruCopy components to produce professional quality copies When the installation is finished, click Finish Repairing SoftwareRemoving Software Uninstalling the MFP DriverUninstalling Samsung SmarThru Changing the Display Language Setting Up the Machine SystemSetting the Paper Size and Type Power Save Mode Using the Save ModesToner Save Mode Memo Paper Handling Type, Input Sources and Capacities Selecting Print MaterialsPaper Type Input Source/Capacity Paper Tray Plain paperGuidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Face down Transparencies Printing to the Rear Output Slot Face upBe careful not to pinch your fingers Paper Handling Loading Paper in the Paper Tray Using the Manual Feeder Paper Handling Setting the Paper Type and Size for Manual Feeder Memo Printing Printing a Document in Windows LandscapePortrait Select the Samsung SCX-4100 Series printer From the Document menu Canceling a Print JobDouble-click the Samsung SCX-4100 Series icon Using Help Using a Favorite SettingProperty Description Copies Setting Paper PropertiesSize Loaded in the trayProperty Description Source Setting Graphic PropertiesType Select Color PaperToner Save To print a documentQuality AdvancedWhen the Print All Text Black option is Download as Bit Image When thisPrinting Multiple Pages on One Sheet of the Paper Property Description Advanced True Type OptionsRight, Then Down, Then Left, Then You can scale your print job on a Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Printing Posters Click Ok and start printing Using WatermarksUsing an Existing Watermark Creating a Watermark Deleting a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysCreating a New Page Overlay Click the Extras tab and click Edit in the Overlay sectionEdit Overlays window, click Create Overlay Using a Page Overlay Click Delete Overlay Deleting a Page OverlayWindows 9x/Me Setting Up the Locally Shared PrinterSetting Up the Host Computer Windows NT 4.0/2000/XP Setting Up the Client ComputerSelect Local Port and click New Port Copying Preparing a Document Loading Paper for CopyingMaking a Copy Copying Darkness Setting Copy OptionsNumber of Copies Press No. of CopiesReduced/Enlarged Copying Original Type Clone Copying Using Special Copy FeaturesAuto Fit Copying Sided in 1 page Copying Up Copying Poster Copying Changing the Default Settings Setting the Time Out Option Scanning Scanning Basics Scanning Using Samsung SmarThruScan To SmarThru 4 window opensCopy ImagePrint ApplicationWeb SettingTo use on-line help file Scanning Process with TWAIN- enabled Software Using Your Printer Linux Getting Started Supported OS Installing the MFP DriverRecommended Hardware Requirements SoftwareClick Install When the welcome screen appears, click Next Installing the MFP DriverWhen the installation is completed, click Finish Click Next Click Finish Click UninstallDouble-click MFP Configurator on the desktop Using the MFP ConfiguratorOpening the MFP Configurator Printers Tab Printers ConfigurationClasses tab shows the list of the available printer classes Scanners ConfigurationClasses Tab Sharing Ports Between Printers and Scanners MFP Ports ConfigurationConfiguring Printer Properties Change the printer and print job properties Printing a DocumentPrinting from Applications Printing Files Device using the standard Cups way directly fromClick Properties Scanning a DocumentDrag the pointer to set the image area to be scanned Using Your Printer in Linux Using Preset Job Type Settings Tools Function Using the Image EditorYou can use the following tools to edit the image Proportionally, vertically or horizontally Size manually, or set the rate to scaleNumber of degrees from the drop-down list Allows you to flip the image vertically orMemo Maintenance Clearing the Memory Printing the System Data ListPress Start/Enter System data list prints outCleaning the Inside Cleaning Your MachineCleaning the Outside Maintenance Cleaning the Document Glass Toner Cartridge Storage Maintaining the Toner CartridgeSaving Toner Expected Cartridge LifeOpen the front cover Reinstall the cartridge and close the front coverRedistributing Toner Replacing the Toner Cartridge Items Consumables and Replacement PartsCleaning the Drum Select Samsung SCX-4100 Series and then Remote Control Panel Using the Remote Control PanelTroubleshooting Message Location of Jam Go to Clearing Paper JamsPaper Tray Paper Exit Area Troubleshooting Fuser Area or Around the Toner Cartridge Tips for Avoiding Paper Jams Select 90 degrees Click Display Meaning Suggested solutions Clearing LCD Error MessagesCondition Suggested solutions Solving ProblemsPaper Feeding Problems Select Samsung SCX-4100 Series as Printing ProblemsCondition Possible cause Suggested solutions Machine Paper source Paper size settings doSelects print Text is wrongAdvanced Options window Select Download as Bit ImageDropouts Printing Quality ProblemsToner specks Clean the inside of the machine. See Clean the LSU Clean the LSU. SeeIf black vertical streaks appear on See Replacing the Toner Cartridge onCharacters ScatterSkew Curl or waveRotating the paper 180 in the tray On page A.5See Black pagesCurl Copying Problems Scanning Problems Problem Possible Cause and Solution Common Linux ProblemsList To identify the source of the problem, you should openIs not functioning properly Dev/mfp4, so scanner on USB0 relates to /dev/mfp4Symbolic link to lpr printing command, which is Installed both LinuxPlease install the LPP first If you want to uninstall only one of them, pleaseScanner and Copier Specifications General SpecificationsPrinter Specifications Paper SpecificationsPackage Weight Paper 2.5 Kg Plastic 0.7 Kg General Specifications~ 163 g/m2, 16 ~ 43 lb Characters x 2 linesScanner and Copier Specifications Envelope C6, Envelope Monarch, Envelope B5 Printer SpecificationsMin x 127 mm 3 x 5 Max x 356 mm 8.5 x 14Overview Paper SpecificationsSupported Sizes of Paper Size mm/in Weight CapacityAdhesion, problems with Smooth, or embossed Guidelines for Using PaperTry another kind of paper Proof wrappingSecond Paper SpecificationsPaper Output Capacity Paper Storage Environment Envelopes with Double Side Seams EnvelopesEnvelope Margins Envelopes with Adhesive Strips or FlapsEnvelope Storage Type of Address Minimum MaximumTransparencies LabelsIndex Page Mode, change Watermarks, use Uninstalling MFP driverRemote Control Panel 1.23 SmarThru Visit us at
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