Sony VTX-D800U manual Your Sony Guarantee

Dear Customer,

We thank you for having bought this Sony product and hope you will be happy with it. In the event that your Sony product needs guarantee service, please contact the dealer from whom it was purchased or a member of our authorised service network in the European Economic Area (“EEA”) which are available in the telephone directory and our product catalogues. In order to avoid any unnecessary inconvenience on your part, we suggest reading the instruction manual carefully before contacting the dealer or our authorized service network.

Your Guarantee.

By this consumer guarantee, Sony guarantees the product to be free from defects in materials and workmanship for a period of I (ONE) YEAR from the time of its original purchase.

If during this period of guarantee the product proves defective due to improper materials or workmanship, the Sony National Sales Companies, Authorized Service Stations or Authorized Service Dealers in the EEA will without charge for labour or parts, repair or (at Sony’s discretion) replace the product or its defective parts upon the terms and conditions set out below. Sony reserves the right (at its sole discretion) to replace spare parts of defective products or to replace low cost products with either new or refurbished spare parts or products.

Conditions.

1.This guarantee will be granted only when the original invoice or sales receipt (indicating the date of purchase, product type and dealer’s name) is presented together with the defective product.

Sony reserves the right to refuse free-of-charge guarantee service if the above document cannot be presented or if the information contained in it is incomplete or illegible.

2.This guarantee will not reimburse nor cover the damage

resulting from adaptations or adjustments which may be made to the product, without the prior written consent of Sony, in order to conform to the national or local technical or safety standards in force in any country other than the ones for which the product was originally designed and manufactured.

3.This guarantee will not apply if the type or serial number on the product has been altered, deleted, removed or made illegible.

4.This guarantee covers none of the following:

a.Periodic maintenance and repair or replacement of parts due to normal wear and tear;

b.Any adaptation or changes to upgrade the product from its normal purpose as described in the instruction manual, without the prior written consent of Sony;

c.Transport costs, home service, transport cost and all risks of transport relating directly or indirectly to the guarantee of the product;

d.Damage resulting from:

1.Misuse, including but not limited to (a) failure to use the product for its normal purpose or in accordance with Sony’s instructions on the proper use and maintenance, and (b) installation or use of the product in a manner inconsistent with the technical or safety standards in force in the country where it is used and (c) improper or incorrect installation of software;

2.Repair done by non-authorized Service Stations or Dealers, or the customer himself;

3.Accidents, lightning, water, fire, improper ventilation or any cause beyond the control of Sony;

4.Defects of the system into which this product is incorporated.

5.This guarantee does not affect the consumer’s statutory rights under applicable national laws in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract.

Model Name and serial number

Sony United Kingdom Ltd.

Pipers Way

Thatcham

Berks RG19 4LZ

￿0870 511 1999 http://www.sony.net

Purchase date

Dealer and stamp

Name and address of customer