30Appendices
Appendix B: Troubleshooting
General TV Operation
1.The TV remote control does not work.
oCheck that the batteries are fresh and installed correctly.
Be no more than 20 feet from the TV when using the remote control.
If using an external 3D emitter, try pointing the emitter in a different direction or disconnect the emitter.
......................................POWERkey blinks five times.
3.TV does not respond to the remote control or to
.... power on or off.
•Unplug the AC power cord for 10 seconds.
•Press and hold the POWERbutton on the control panel for 10 seconds to perform system reset.
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4.When a device is selected from the Input Selection menu, the screen is blue or black (no
•Make sure the selected device is turned on.
•Check connections to the device.
5. | You have forgotten | your Lock menu pass | See "Bypassing | TV Locks" | on page 22. | |
| code. |
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6. | Rating | restrictions | are not working. | Open the Lock | > Parental | menu and: |
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| Verify that the ratings locks are active. | ||
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| Check the Lock Time/Unlock Time to check if rating restric- | ||
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| tions are disabled. |
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| Rating restrictions apply only to content on the ANT input and | ||
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| composite | Y/VIDEO inputs. | |
| change | a function. |
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81 Awarnii messag;appearedonscre;n
stating TV will shut down in a few seconds, Please check if the air flow is blocked.
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9.I have turned on CEC for my HDMI devices but control is erratic and I wish to disable it.
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the room.
• The TV has overheated. Clear blocked air vents and ensure at least four inches of clearance on all sides of the TV.
• First turn off the TV's HDMI control for the specific device. Open the inputs > HDMI Control menu, select the device, select Off.
Disable CEC on the device itself. See the device's instruc- tions.
If the problem persists, do the following: 1. Disconnect the device from the TV.
2. Open the inputs > Name menu and select Delete for the device.
3. Reconnect the device to the TV and Auto Input Sensing
For assistance call 1(800}