Appendices33
Appendix B: Troubleshooting, continued
Sound
Symptom
1.There is no sound even when the volume is turned up.
Remarks
•Check if the MUTEkey is on.
•The TV'sanalog Listen to setting may be set to SAP (analog program from the ANT input) but no SAP is being broadcast. Check that the Sound > Audio > TV Speakers option is set to On to hear sound from the TV speakers. Possibly the TV Speakers option is Off.
If using an A/V receiver, check that the Sound > Audio > TV Speakers option is set to Off to hear sound from the A/V receiver speakers.
The language selected in the Setup > Antenna DigitalAudio menu is not being broadcast for the current program.
Press and hold the POWERbutton on the control panel for 10
r | r | r |
|
2. | The sound | does not match the screen | The TV'sanalog Listen to setting may be set to SAP (analog program |
............................................................................................................................................................................. |
| !romtheANT!nput): | |
3.The sound from my A/V receiver does not match the screen picture (I should hear the correct audio from my A/V receiver),
does not appear in the input Selection
5..;;;Sound =scoming•' from the TV speakers instead of the A/V receiver.
_ Check that DIGITAL AUDIO OUTPUT on the TV'sconnection panel is connected to the A/V receiver.
Without this connection, devices connected only to the TV (and not the A/V receiver) can be heard only from the TV speakers. Note that this includes the ANT input, a device (such as a camcorder) connected to the TV, and any other device sending audio to the TV only.
Make sure the A/V receiver is set to the correct input.
Input Sensing. Assign the name CD/Audio or MP3 to make the
•Connect the TV s aud,o' output to the A/V receiver' . * Change TV Speakers setting to Off.
For assistance call 1(800)