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| Appendices | 85 |
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| Appendix E: Troubleshooting, continued |
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| Picture |
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| Symptom |
| Remarks |
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| 4. | You cannot view a picture when playing a |
| Check your VCR’s owner’s guide for further troubleshooting. |
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| VHS tape. |
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| 5. | VCR or DVD player’s | Possible cause: Many VCRs and DVD players provide on- |
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| up and down. |
| screen menus at only |
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| graphics may appear to jitter up and down when the TV con- |
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| verts them to |
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| 6. | When viewing a stopped VCR, white lines |
| • Turn off video mute for the VCR. |
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| are rolling on the screen. |
| • Begin playing the tape. |
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| • Change the VCR input to the antenna input. |
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| 7. | A color program appears as a black and |
| The PerfectColor color balance has been incorrectly set. Reset |
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| white image, or the colors are dim, or the |
| the PerfectColor balance. |
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| screen is black. |
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| 8. | Picture from an HDMI input is noisy (poor |
| Upgrade a Category 1 (unmarked) HDMI cable to a Category 2 |
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| quality). |
| HDMI cable. |
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| 9. | The image from a computer appears dis- |
| Normal TV operation. The TV does not correct distortion in the |
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| torted when viewed on the TV. |
| picture from a computer because the correction process may |
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| cause the edges of the image to be cut off. |
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| Sound (see also NetCommand troubleshooting for A/V receiver setup) |
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| Symptom |
| Remarks |
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| 1. | There is no sound even when the |
| • Check if the MUTE button is on. |
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| volume is turned up. |
| • The TV’s “Listen to:” setting may be set to SAP. |
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| • Check that the Speakers option is set to TV to hear sound from the |
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| TV speakers. |
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| • If using an A/V receiver, check that the Speakers option is set to AV |
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| Receiver to hear sound from the A/V receiver speakers.• |
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| Perform a System Reset. |
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| 2. | The sound does not match the screen |
| • The TV’s Listen to: setting may be set to SAP. |
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| picture. |
| • If using stereo or A/V receiver speakers, check their input selec- |
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| tion in the Inputs > AVR menu. |
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| • If using stereo or A/V receiver, check that DIGITAL AUDIO OUT |
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| and/or AVR AUDIO OUTPUT on TV’s back panel is connected to |
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| the A/V receiver. |
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| • NetCommand is set up incorrectly for the A/V receiver. |
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| Indicators |
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| Symptom |
| Remarks |
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| 1. | LAMP indicator light is a constant red. |
| Turn the TV off for at least 2 minutes. Turn it back on. If light is | |||
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| still red, the lamp has failed. Replace it. See Appendix B for lamp | ||
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| replacement information. For questions, please call Mitsubishi | ||
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| Consumer relations at (800) |
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| 2. | LAMP indicator light is a flashing yellow. |
| Lamp cover door is open or lamp cartridge is not secure. See |
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| Appendix B for lamp replacement information. |
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| 3. | STATUS indicator light is a steady yellow. |
| • Room temperature has exceeded proper levels. Cool the |
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| room. |
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| • The TV has overheated. Clear blocked air vents and ensure | ||
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| at least four inches of clearance on all sides of the TV. |
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| • Clean the air filter on the lamp cartridge. See Appendix B. | ||
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