Planar PD520 manual Maintenance and Troubleshooting, Cleaning, Troubleshooting Tips

Page 55

Maintenance and Troubleshooting

Regular cleaning will extend the life and performance of the PD520. Before

5.1

cleaning, be sure to unplug the power cord from the power outlet.

Cleaning

Do not under any circumstances use solvents such as benzene or thinner to

Cleaning the Display

clean the PD520. Doing so may cause deterioration or peeling of paint from the

Panel Body and Remote

display or remote control unit.

Control

Wipe the display and remote control gently with a soft cloth. In case of

 

excessive dirt buildup, dampen a soft cloth with a diluted neutral cleaning

 

detergent. Wring the cloth thoroughly, then wipe the component and dry it with

 

a dry soft cloth.

 

After dusting, wipe the screen gently using a soft cloth (cotton, flannel etc.). Do

Cleaning the Screen

not use tissue or coarse fabric. The screen surface is easily scratched; do not rub

 

it or hit it with a hard object.

 

If you clean the surface of the screen with a wet cloth, do not allow water

 

droplets on the surface to enter into the product; this may cause a malfunction.

 

As a general rule, use a vacuum cleaner about once a month to clean the

Cleaning the Vents

vents on the rear panel of the display of dust buildup (set the vacuum cleaner

 

to its weakest setting when doing this). If not removed, accumulated dust can

 

cause the internal temperature to increase, resulting in possible breakdown or

 

fire.

 

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the PD520. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your Planar dealer or Planar Technical Support.

5.2

Troubleshooting Tips

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

The display does not turn

The PD520 is not

• Ensure that the PD520 is

on after initial installation.

 

plugged in or the AC

 

plugged in and that the

 

 

outlet is not active.

 

AC outlet is active.

 

The remote control

Replace the batteries.

 

 

batteries have run out.

 

 

 

 

 

 

 

The display is on, but there

Incorrect source

Select the correct

is no picture.

 

selection.

 

source.

 

Source component is

• Turn on the source

 

 

not turned on.

 

component.

 

Source component is

Check video

 

 

connected incorrectly

 

connections to source

 

 

or not at all.

 

component.

Planar PD520 Owner’s Operating Manual

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Contents Owner’s Operating Manual Page For Flat-Panel LCDs ONE Year Limited WarrantyContact a Planar Authorized Service Center to Obtain Service Additional Information Safety Precautions Declaration of Conformity Compliance InformationFCC Part Table of Contents Serial Communications Maintenance and TroubleshootingSpecifications OperationList of Figures List of Figures Xii Planar PD520 Owner’s Operating Manual About This Manual IntroductionIf you need Turn to Using This ManualKey Features and Benefits Description, Features and BenefitsParts List Controls and Functions Controls and IndicatorsPD520 at a Glance Rear PC Audio Input RS-232 Control Port PD520 Remote Control PD520 Remote ControlPIP Component and composite video connectors Video connectors. Input 3 and Input 4 have bothInput 1 and Input 2 have both S-Video and composite Planar PD520 Owner’s Operating Manual Battery Installation InstallationRemote Control Signal from the remote control can be reflected byStep Procedure For Details, refer to Quick SetupInstallation should be performed by a qualified custom Video installation specialistOther Considerations Installation ConsiderationsWall-Mounting the PD520 Ambient LightConnections to the PD520 Connecting the PD520 toSource Components Hdmi Connections Refer to Computer Signal Compatibility on page 52 for a DVD/DTV STB Controls affect only the speaker and headphone outputs Audio output level is fixed. The volume and muteConnecting Headphones ConnectionDigital Amplifier Connecting ExternalConnecting to a Dolby Speakers OptionalRS-232 Controller Connector Pin AssignmentsCommunications on Operation Turning on the Power Changing the OSD LanguageSetting the PC Display Properties Picture at 1920x1080/60Hz Using the On-Screen MenusIs 1920x1080/60Hz or the maximum supported by your Video card, whichever is lower. You can get the bestPD520 OSD Menu Structure Aspect Ratio SourceAspect ratio selection persists until you change it. It is Not saved independently for each inputBOX Remote Aspect Ratio Control Description KeyImage Adjust Save Settings onBrightness and contrast controls are interactive. a change Achieve the optimum settingControls are interactive. a change to one may require a SettingTypical Test Pattern for Adjusting Sharpness Planar PD520 Owner’s Operating Manual Disabled When Surround is set to On, the graphic equalizer isAudio Setup On the characteristics of the incoming signalLetterbox Mode = Letterbox Image Adjust InstallerDescribed on page 37 is set to On Gain 100 Offset Any white balance adjustments you make here areUse it with caution White BalanceUsing Picture-In-Picture PIP Source PIP Input SourcePosition Cleaning Maintenance and TroubleshootingTroubleshooting Tips Computer Signal Serial Communications RS-232 Connection and Port ConfigurationSerial Command Syntax Command DescriptionSAB Key 0002 0015 Key 0100 PD520 Specifications SpecificationsSpecifications are subject to change without notice 1shows the PD520 dimensions all dimensions are in inches PD520 DimensionsSignal Mode Vertical Horizontal Computer Signal CompatibilityPage 020-0705-00 Rev. a October
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PD520 specifications

The Planar PD370, PD420, PD470, and PD520 are a series of high-performance professional displays designed for various applications including corporate, retail, and educational environments. Each model offers unique features and characteristics that cater to different user needs, ensuring versatility and exceptional visual quality.

The Planar PD370 is a 37-inch display that excels in delivering vibrant images with its Full HD resolution of 1920x1080 pixels. Its narrow bezels allow for a sleek design, making it ideal for multi-display configurations. It supports a range of connectivity options, including HDMI, DisplayPort, and VGA, ensuring compatibility with various devices. Additionally, the PD370 features advanced color calibration technology that guarantees consistent color accuracy, making it perfect for video presentations.

Moving to the PD420, this 42-inch display enhances viewing experiences with its larger size and similar Full HD resolution. The PD420 is equipped with advanced LED backlighting, which improves brightness and contrast ratios, resulting in dazzling visuals even in well-lit spaces. It also includes built-in speakers, which is a notable feature for presentations and video playback, eliminating the need for external audio equipment. The PD420 is optimized for 24/7 operation, making it suitable for digital signage applications.

The PD470 takes productivity a step further with its 47-inch display. This model is particularly designed for collaboration, featuring touchscreen capabilities that allow for interactive presentations and teamwork. The responsive touch technology ensures smooth navigation, while the anti-glare surface minimizes reflections and provides a comfortable viewing experience. Additionally, the PD470 supports multiple input sources, allowing users to switch between devices seamlessly.

Finally, the PD520, which stands as the largest in the series with a 52-inch display, combines superior resolution with impressive multi-source input capabilities. It integrates intelligent software for enhanced content management and scheduling, particularly beneficial for retail scenarios where dynamic content is essential. The PD520 is also designed with robust durability for constant use in high-traffic environments.

Overall, the Planar PD370, PD420, PD470, and PD520 each deliver exceptional performance tailored for specific applications, boasting features such as full HD resolution, advanced connectivity options, and user-friendly interfaces. These displays are designed not just to meet professional standards but to elevate the overall viewing experience across various sectors.