Runco LS-7 operation manual RuncoCare Claim Procedure, Warranty Exclusions

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RuncoCare Claim Procedure

RuncoCare Claim Procedure

In the event of a product defect, please follow the warranty claim procedure provided below:

1.The Customer is required to contact a Runco dealer or Runco Technical Support via email at support@runco.com or via phone at (toll free) 800-23RUNCO(800-237-8626). If the customer is located outside North America, call +3589 4200 554 in Europe for product service.

2.Be prepared to provide the date of purchase, the place of purchase, serial number, product model number, description of the problem and troubleshooting steps already attempted.

3.Runco Technical Support staff will attempt to correct any minor issues that may be causing the problem. If Runco is unable to fix the problem to the customer’s satisfaction, Runco will issue a Return Material Authorization (RMA) if it is determined that the claim was made within the coverage period of the Standard Limited Warranty.

4.The customer will need to return the defective product to the Runco repair depot location specified by the Runco technical support representative. The customer will need to properly package the defective product, consisting of the product only, and not include any accessories (e.g., cables, remotes, carrying cases, lens, lens cap and other peripherals) and return it to the Runco repair depot specified by the technical support representative. It is the customer’s responsibility to properly package the hardware, include all appropriate materials, and return it to the location specified by the Runco technical support department. The customer will need to address and resolve any shipping damage claims directly with the shipping company.

5.The customer is responsible for providing a suitable box to ship the defective product to an authorized Runco repair depot. Boxes may be purchased from a Runco technical support representative.

6.The customer is responsible for paying freight charges to ship the defective product to an authorized Runco repair depot.

7.Runco will pay freight charges to return the repaired/replacement product to the customer from the Runco repair depot.

8.Once an RMA has been created, the customer may contact serviceorders@runco.com for followup questions or confirmation status of the claim process.

Warranty Exclusions

This RuncoCare Standard Limited Warranty does not include or is limited by the following:

1.Products not purchased from an authorized Runco dealer

2.Rental costs incurred by the customer in the event of product defect or failure

3.Any product with a defaced, modified, or removed serial number

4.Damage, deterioration, or malfunction resulting from:

a Accident, abuse, misuse, neglect, improper ventilation, fire, water, disaster, lightning, or other acts of nature, smoke exposure (cigarette or otherwise), unauthorized product modification (including use of an unauthorized mount), or failure to follow instructions supplied with the product

b Repair or attempted repair by anyone not authorized by Runco c Any damage to the product due to shipment

d Removal or installation of the product

e Causes external to the product, such as electric power fluctuations or failure f Use of supplies or parts not meeting Runco’s specifications

g Normal wear and tear

h Expected lamp degradation and normal decrease in lamp output over a period of time or as the lamp is consumed i Customer caused defects, including but not limited to, scratched/defaced/altered plastics

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Runco LS-7 Installation/Operation Manual

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Contents LS-7 Home Theater ProjectorPage RuncoCare Standard Two Year Limited Warranty RuncoCare Standard FeaturesWarranty Coverage Length of WarrantyRuncoCare Claim Procedure Warranty ExclusionsOnline Product Registration Extended Service OptionsLimitation of Implied Warranties Effect of Local Law Exclusion of DamagesCOPYRIGHT AND TRADEMARKS Important Safety Instructions Compliance Information DECLARATION OF CONFORMITYFCC PART INDUSTRY CANADA ICES-003PRODUCT DISPOSAL IMPORTANT RECYCLE INSTRUCTIONSPage RuncoCare Standard Two Year Limited Warranty Table of Contentsviii Floor Mounting Upright Serial Command Syntax Key CommandsOperations Commands RS-232Error CodesTable of Contents List of Figures List of Figures 1. Introduction 1.1 About This ManualTarget Audience If You Have Comments1.2 Using This Manual DANGEROptional Accessories 1.3 Description, Features and BenefitsKey Features and Benefits Parts List Introduction 2. Controls and Functions 2.1 LS-7at a GlanceSOURCE MENUEXHAUST VENT INTAKE VENTPROJECTION LENS FRONT IR SENSOR6.ADJUSTABLE FEET Figure 2-2. LS-7Rear/Bottom/Top View1.RUNCO LOGO BADGE 2.REAR COVER 3.LAMP MODULE COVER5.COMPONENT 1/SCART RCA connectors 2.2 LS-7Rear PanelFigure 2-3. LS-7Rear Panel 1.HDMI 1 Digital HDMI 2 Digital2.3 LS-7Remote Control 7.S-VIDEO8.IR INPUT 9.TRIGGER 2 3.5-mm,mini phono jack7.Memory Preset Buttons M1 / M2 / M3 8.Picture Adjustment Buttons ContrastSharpness SHARP Press to adjust sharpness 5.Aspect Ratio Selection Button3. Installation 3.1 Remote ControlNotes on Remote Control Notes on BatteriesInstallation Figure 3-1.IR Reception Angles90.0 Table 3-1.Installation Overview 3.2 Quick SetupInstallation Installation Table 3-2.Projector Installation OptionsInstallation Type ConsiderationsAmbient Light Throw DistanceFigure 3-2.Estimating Throw Distance Estimating Throw DistanceFloor Installation Figure 3-3.Projector PlacementTable 3-3.Throw Ratios for the LS-7Series Vertical and HorizontalLens Shift Figure 3-4.Vertical Lens Shift Example OnlyFigure 3-5.Horizontal Lens Shift Example Only InstallationAdjusting the Projection 3.4 Mounting the LS-7Folded Optics Figure 3-6.Folded Optics3.5 Connections to the LS-7 Connecting Source Components to the LS-7HDMI/DVI Connections See Figure Figure 3-7.HDMI/DVI Source ConnectionsFigure 3-8.RGB Connections DTV Set-TopBox or Other Component YPbPr Source Figure 3-9.Component Video ConnectionsInstallation Y Pb Pr Y Pb PrInstallation Figure 3-10.Composite and S-VideoConnectionsDVD Player, VCR Satellite Receiver Laser Disc etc to Automation/ Control System or PC RS-232ControllerConnection Figure 3-11. RS-232Control System ConnectionConnecting 12-Volt Connecting an External IRTrigger Output to External Theater EquipmentConnecting to AC Power 3.6 Turning on the Power 3.7 Lens AdjustmentsFocus Zoom Lens Shift Installation 3.8 Changing the OSD Languageshift exceeds 50 per cent of the screen height 3.9 Adjusting the Picture Orientation Rear Projection Ceiling ModeInstallation 4. Operation 4.1 Selecting Video Memory4.2 Selecting an Aspect Ratio 4.3 Selecting An Input Source4.4 Using Picture-In-PicturePIP separated by their display modes4.5 Using the On-ScreenMenus Service MainAdvanced Figure 4-1. LS-7OSD Menu StructureMain Figure 4-2. LS-7Main MenuTable 4-2.Aspect Ratio Settings Table 4-2.Aspect Ratio Settings continued OperationOperation Table 4-2.Aspect Ratio Settings continuedAspect You must enter a passcode to access the Save ISF Note sub-menuBelow Black Above Black Operation Operation Figure 4-6.Overscan Examples Figure 4-7. Source Select Sub-Menu OperationAdvanced Figure 4-8. LS-7 Advanced MenuStandard for your region Table 4-3.x/y Color Gamut Values Figure 4-9. RGB Adjust Sub-Menu Offset settings reduce the image brightnessFigure 4-10. Fine Sync Sub-Menu OperationOperation System Figure 4-11. LS-7 System MenuFigure 4-12. Source Enable Sub-Menu Figure 4-13.PIP and PBP areas for 720p Display PBP1PBP2 DMD AreaFigure 4-14.PIP Split-ScreenMode OperationControl Figure 4-15. LS-7 Control MenuTrigger 2 operates identically to Trigger Language OperationFigure 4-16. LS-7 Service Menu ENTER Lamp Hours User Memory 1 / User Memory ISF DayOperation 5. Maintenance and Troubleshooting 5.1 Lamp ReplacementTable 5-1.Troubleshooting Chart 5.2 Troubleshooting TipsMaintenance and Troubleshooting Table 5-1.Troubleshooting Chart continued Maintenance and TroubleshootingMaintenance and Troubleshooting 6.1 RS-232Connection and Port Configuration Serial Command SyntaxKey Commands 6. Serial CommunicationsTable 6-1.Serial Command Key Names and IR Codes gam.crt Precede operation and command with a space op operation command CRThe command type can be one of 5 functions Table 6-2.Serial Commands Table 6-2.Serial Commands continued Table 6-2.Serial Commands continued source.selTable 6-2.Serial Commands continued ccontTable 6-2.Serial Commands continued blank.screenTable 6-2.Serial Commands continued act.sourceTable 6-2.Serial Commands continued statusTable 6-3. RS-232Error Codes Error CodeLED Indication Description7. Specifications LS-7SpecificationsTable 7-1. LS-7Specifications SpecificationsTable 7-1. LS-7Specifications continued SpecificationsSpecifications Table 7-1. LS-7Specifications continuedGeneral 7.2 LS-7Dimensions Figure 7-1. LS-7DimensionsSpecifications 1007.3 Supported Timings Table 7-2.Supported Signal Timings by InputSpecifications Specifications PAL-B/GPAL-M PAL-60Page 020-1038-00Rev. A December