LG Electronics 37LD340H, 37LD325H Clone Programmer Troubleshooting, Master and Target TVs

Page 56

Troubleshooting (Cont.)

Clone Programmer Troubleshooting

Caution: Do not connect a clone programmer to a PPV card installed in the

Master or Target TVs. Also, if the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port. Either of these actions will damage the clone programmer and, if applicable, the PPV card.

Reset Clone Programmer After Static Shock

After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock:

TLL-1100A: Turn the TLL-1100A OFF and then ON.

LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to set the clone programmer clock from a TV containing the correct time.

Note: Both the Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 23.

Clone Programmer

Symptom

Possible Cause(s)

Possible Solution(s)

Clone copies setup in less

Not enough time to copy entire

TLL-1100A: Turn the TLL-1100A OFF and then ON.

than 30 seconds.

TV setup.

LT2002: Press RESET on clone programmer.

 

 

Then redo Learn/Teach. (Learning usually takes about 90 seconds;

 

 

Teaching usually takes 3 to 4 minutes.)

 

 

 

Remote does not operate

Wrong Installer Remote.

Only use an LG Installer Remote to operate clone programmer

clone programmer.

 

with TV.

 

 

 

Clone menu does not dis-

MPI cord not connected.

Connect MPI cord properly, and ensure good connection.

play on TV screen, TLL-

 

 

TV not turned ON.

TV must be powered ON for clone programmer to work.

1100A shows error mes-

(LT2002 only) Weak batteries.

Install four (4) fresh AA high-quality alkaline batteries.

sage, or LT2002 LED does

not blink.

(TLL-1100A only) No charge.

Ensure the TLL-1100A is fully charged or connected to AC power.

 

 

 

Clone menu hard to read.

Weak signal.

Connect TV to a reliable analog channel signal source.

 

 

 

No time set.

Time not available.

Set time on a TV, and copy time to clone programmer.

 

 

 

Clone not working.

Clone programmer problem.

Try a different clone programmer.

 

 

Reset the clone programmer.

Clone scans channels

Clone should only scan channels

Ensure TV is set up correctly, and try cloning again.

more than once.

once.

 

Master and Target TVs

Symptom

Possible Cause(s)

Possible Solution(s)

Cloning did not work.

Procedure interrupted.

Wait until procedure complete message is displayed.

 

 

 

 

Different TV models.

Cloning is only possible with identical model TVs.

 

Step(s) omitted or not performed.

Refer to the applicable cloning procedure(s), and make sure all

 

 

tasks were performed.

 

 

 

(LT2002 only) Clone time

Batteries were removed.

Batteries must remain installed to retain time settings.

disappeared.

 

 

 

 

 

New setup not present.

Target TV not reset.

Disconnect Target TV from AC power for 15 seconds.

After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV.

If the TV does not display a picture (blank screen) after a few seconds, just change channels.

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Contents 206-4186 Rev B Copyright 2011, LG Electronics U.S.A., IncFor Customer Support/Service, please call­ Power Cord OverloadingGrounding Disconnect DeviceCleaning Outdoor Antenna GroundingAntenna Grounding According to NEC, ANSI/NFPA Transporting ProductTable of Contents Pass-through Mode Commercial Mode OverviewSetup Checklist FTG Mode Remote Management in FTG ModeExternal MPI Control CloningProCentric TV Interactive Menu Features ProCentric OperationProCentric Setup Installer Remote Control Typical Key Functions VOLMute MenuMaster TV Setup Clonable TV Setup Menu FeaturesBefore You Begin Cloning MethodsSet up TV features Master TV Setup ProcedureSet Installer Menu items Run Auto Tuning ChannelVerify the TV setup Lock the channel lineupInstaller Menu Accessing the Installer MenuUsing the Installer Menu Exiting the Installer Menu and Activating UpdatesInstaller Menu Items 000 through Brief Description of Function and CommentsInstaller Menu Items 073 through CH not AvbleMute Disable Detailed Descriptions of Installer Menu ItemsInstaller Sequence Sleep Timer Feature LevelCaption Lock Poll RateDIS. CH-TIME Disable Channel-Time EN. CH-T COL. Enable Channel-Time Custom ColorChksm Error Checksum Error Rear RGB EN. Rear RGB EnableAtsc Tune Mode Power SavingsProcentric Back LightingChannel Icons / Custom Text Labels 2-5-4 + Menu Mode To perform channel editing/labelingCloning Overview Before you begin cloningUSB Cloning Notes USB Cloning ProcedureLearn Setup from Master TV Teach Master TV Setup to Target TV Clone Programmer Cloning Procedures TLL-1100A Cloning NotesTLL-1100A Clone Programmer MPIOptional Set the Clock LT2002 Cloning Notes LT2002 Clone ProgrammerFrom previous FTG Mode of Operation Overview FTG Mode via CPU or EBLFTG Mode via CPU FTG Mode via EBLFunction Menu Determining the TV Operating ModeTV Setup Menus FTG Mode via CPU Teaching FMA Configuration to a TV Learning an FMA Configuration File from a TV Learn From TV FMAOptional Manual Configuration / TV Setup Run Auto Tuning Channel SearchFTG Mode via EBL Rear Jack PanelTV-LINK CFG USB-to-TTL Serial CableFTG Device Configuration Application Utilities Overview FTG Channel Map Configuration UtilityUpdate FTG Channel Map EditorDelete ADDFTG Installer Menu Configuration Utility Installer DefaultsIR Remote Access HOSPITAL-GRADE TV onlyNEW/OPEN/SAVE FMA Configuration UtilityFMA Configuration List TV Connections Remote Jack Pack / TV Connections & SetupRemote Jack Pack Setup Checking the Software Versions Upgrading TV/PTC SoftwareSplash Screen Image File Guidelines Downloading a Splash Screen ImageReference Power Consumption Settings 26/32/37/42LD320H & 32/37LD325H26/32/37/42LD340H & 26/32/37/42LD345H Reference TV Camport Auto Sense Operation Camport Side Video Functionality ControlCamport Operation Stand-alone Camport Operation FTG or PPVReference TV Aux Input Configuration EnableReference b-LAN Setup & Overview TV Standby State TV Power On State001 Default Off PowerRJP Input Auto-sensing Hierarchy Priority Video Audio Reference RJP Model List and Input Auto-sensing HierarchyRJP Model List Legacy Models Scaler Models Reference Resetting Factory Defaults on the TVs Installer Menu Item 117 Fact DefaultAdditional FTG Mode via CPU Options Additional FTG Mode via EBL OptionsReference LD320H/LD325H & LD340H/LD345H Rear Jack Panel Audio in RGB/DVIAntenna Game CONTROL/MPISide Connections Panel RF Antenna & MPI Connections2 Input MONO-AUDIO-RTroubleshooting General TroubleshootingTroubleshooting Flow Chart Controller Quick CheckSymptom Possible Causes Solutions Commercial Mode Check / FTG Operation TroubleshootingFTG Operation Troubleshooting Clone Programmer Troubleshooting Symptom Possible Causes Possible SolutionsClone Programmer Master and Target TVsGlossary of Terms Date Description Document Revision History / NotesDocument Revision History For Customer Support/Service, please call­
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26LD340H, 42LD320H, 37LD325H, 42LD340H, 32LD345H specifications

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