Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS |
| POSSIBLE SOLUTIONS | PAGE | |
POWER |
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TV/DVD does not operate. | • | Make sure the power cord is plugged in. | 12 | |
• | Unplug unit, then plug it back in. | |||
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TV BROADCAST RECEPTION |
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Poor sound or no sound. | • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
• Check Volume adjustments or mute mode. | 15, 16 | |||
| • | Check for sources of possible interference. | 35 | |
| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor picture or no picture. | • | Check antenna or Cable TV connections, reorient antenna. | 13, 14 | |
• | Check for sources of possible interference. | 35 | ||
| • | Check picture control adjustments. | 17 | |
Poor reception on some | • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
• | Station signal is weak, reorient antenna to receive stronger station. | 13 | ||
channels. | ||||
• | Check for sources of possible interference. | 35 | ||
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| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Poor color or no color. | • | Make sure channels are set into memory. | 18 | |
• | Check picture control adjustments. | 17 | ||
| • | Check antenna or Cable TV connections, reorient antenna. | 13, 14 | |
| • | Check for sources of possible interference. | 35 | |
| • | Station or Cable TV experiencing problems, tune to another station. | 15 | |
Picture wobbles or drifts. | • | Make sure channels are set into memory. | 18 | |
• | Cable TV company is scrambling signal. | – | ||
| • | Check antenna orientation. | 13 | |
No Cable TV reception. | • | Check all Cable TV connections. | 14 | |
• | Set Source option to the “Cable” mode. | 18 | ||
| • | Station or Cable TV system problems, try another station. | 15 | |
Horizontal or diagonal bars on | • | Check antenna connections, reorient antenna. | 13 | |
screen. | • | Check for sources of possible interference. | 35 | |
No reception above channel 13. | • | Make sure Source option is in the appropriate mode. | 18 | |
• | If using antenna, check UHF antenna connections. | 13 | ||
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TV shuts off. | • | No broadcast on station tuned. | 15 | |
• | Sleep Timer is set. | 16 | ||
| • | Power interrupted. | – | |
Closed - Caption is not available. | • | TV station experiencing problems or program tuned is not closed captioned. Try | 15 | |
• | another program. | 21 | ||
| Set Closed caption in the menu. | |||
Display is not shown in your | • | Select proper language in the menu options. | 17 | |
language. | ||||
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PC |
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The image on the screen is | • | Check “Clock” and “Phase”. | 17 | |
moving in an oblique direction. | ||||
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Vertical stripes can be seen in | • | Check “Clock”. | 17 | |
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Part of the image is missing. | • | Check “Auto Adjust”. | 17 | |
Horizontal stripes are moving | • | Check the signal status of the PC. | – | |
vertically with flickering screen. | ||||
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When the characters are | • | Check “Auto Adjust”. |
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displayed on the whole screen, | 17 | |||
vertical stripes appear and some | • | If the display condition is not improved with “Auto Adjust”, check “Clock”. | ||
of the characters are blurred. |
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•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few
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