LG Electronics 47WT30MS, 55WT30MS, 42WT30MS owner manual Have a problem with touch response

Page 65

TROUBLESHOOTING 65

I have a problem with touch response.

Problem	Resolution
Touch does not respond.	yy Check the USB cable connection.
	- This may occur when the USB cable between PC and monitor is not
	connected. Check the USB cable and make it firmly connected.
	* Check the connection on Windows 7
	Control Panel > System and Security > System
	- Check the number of touch-points supported under Pen and Touch.
	* Check the connection on Windows XP
	Go to Control Panel > System > Hardware > Device Manager >
	Human Interface Devices.
	You need to be able to see LGE MultiTouch Device on the USB
	Human Interface Device Properties window.
	yy Check the PC power.
	- This may occur when the PC is powered off. Make sure that your
	PC's power cord is firmly plugged into a power outlet.
	yy Restart your PC.
	- Touch may not respond when the system is down due to the unstable
	network. Reconnect the LAN cable or restart your PC.
	yy Check the signal cable connection.
	- If your PC and monitor are not connected using a signal cable, touch
	does not respond. Check the signal cable connection.
	yy Check the monitor power.
	- Touch may not respond when the monitor is powered off.
	yy Check if the screen is currently on.
The location of a touch does	yy Change your tablet PC settings (Windows 7).
not correspond to the touch	- This may occur when the touch screen is not calibrated properly.
coordinates.	Control Panel > Hardware and Sound > Tablet PC Settings > Display
	> Display options > Calibrate or Reset
	* For information about gestures and settings on Windows 7, refer to
	the Windows Help.
	yy Change the display setting to Full Screen (Windows XP).
	- On Windows XP, rotation of touch coordinates works only in full
	screen mode.
	* Refer to help of the graphic card installed on your PC.
Touch coordinates appear to be	yy Change the Screen Rotation setting with LG TDS.
rotated 90 degrees (Windows	- Run the LG TDS provided with the monitor and set to Landscape or
XP).	Portrait.
	yy When using HDMI, set the Input Label to PC.
I cannot start LG TDS.	yy Check whether the operating system is Windows XP.
	- LG TDS is supported only in Windows XP.
	yy Install .NET Framework 3.5 or later.
	- You can download it at Microsoft Download Center.

ENGLISH

Image 65

Contents Monitor Signage Table of Contents Using the Touch Screen Licenses Magnetic sheet AccessoriesAssembling and Preparing Speaker Cable holder Optional AccessoriesSP-2100 Cable Tie NC1000/NC1100 Screws NA1000/NA1100 Cards Media PlayerConnection Panel Parts and ButtonsButtons Connecting the Speaker Using the Mounting Cable Tie Portrait Layout Using the IR ReceiverMounting on a Wall Securing the product to a wall optional »» Only using furniture that can safely support the productVolume Up / Down Remote ControlPower A Button Toggles between numerical and alphabeticalUSB Menu control buttons Navigation buttonsRGB Connection Using the MonitorConnecting to a PC Hdmi Connection DVI ConnectionDisplay Port Connection IR Receiver Connection Touch USB Cable Connection Customizing Image Options Adjusting the ScreenSelecting an Image Mode Customizing PC Display Options Adjusting the SoundSelecting an Sound Mode Customizing Sound Options Using Additional OptionsUsing the Input List Mode Adjusting Aspect RatioRGB DVI Hdmi DTVJust Scan Connecting to a Wired Network Using the NetworkSelect IP Auto Setting or IP Manual Setting EntertainmentNetwork Status Tips for Network settingTing the network Close Return to the previous menuTips for using USB storage devices Using the My MediaConnecting USB Storage Device English Method to view in 5 large thumbnail or Button Simple list Blue Convert to Mark ModeBrowsing Files RP,TP,ASF,WMV,FLV Supported file formatMenu Description Play Marked Viewing moviesMark All Unmark AllRemote SettingsEnergy BackMenu Description Video optionsView Marked Viewing photosSpeed Fast, Medium, Slow Photo optionsExit BGMCurrent photo disappears and the next photo appears slowly Transition Effect OptionListening to music Set Audio Play or Set Audio and press OK Tips for playing music files Music optionsViewing the Contents List DivX VOD Deregistration DivX VOD GuideDivX VOD Registration Movie List Using PIP/PBPPhoto List PIP/PBPAccessing Main Menus Customizing SettingsSaving Level Picture SettingsPicture Screen Picture Mode optionsAdvanced Control Audio Audio SettingsTime Time SettingsOption Option SettingsUSB Content Setting Description Tile ModeRecovery Product/ServiceTile Mode Natural mode Tile ModeTop left Bottom left Size Top right Bottom right PositionRGB HDMI/ DVI-D/ DP PIPRS232C cable Picture ID SettingsNetwork Network SettingsHD Receiver Making ConnectionsSpeaker Touch USB Camcorder/Camera Gaming device Display PortAV Cvbs Connection External Device ConnectionComponent Connection Hdmi Connection DVI Connection LAN Connection USB ConnectionTo Use the Touch Screen on Windows Using the Touch ScreenGestures and Settings on Windows To Use the Touch Screen on Windows XP Touch Response to Windows XP  Current Display Settings How to Use LG TDS LG TDS Detailed Function Settings Screen Rotation  Long-press TouchPrecautions When Using the Touch Screen Problem Resolution TroubleshootingNo image is displayed Does the Out of rangeAfter-image appears on the product Screen image looks abnormalAudio function does not work Have a problem with touch response English 42WT30MS SpecificationsApplicable only for models that support the speakers 47WT30MS Mm x 647.8 mm x 100.7 mm / 20.5 kg 55WT30MS Mm x 743.4 mm x 100.4 mm / 28 kg Dimensions 100.7 100.4 DTV Mode RGB PC supported modeHDMI/ DVI/ Display PortPC supported mode Resolution Horizontal Vertical FrequencykHz FrequencyHzCode Hexa Function IR CodesRS-232C Configurations Connecting the CableControlling the Multiple Product Communication ParameterHexadecimal Command Reference ListCommand Data English Acknowledgement Transmission / Receiving ProtocolTransmission Input Select Command x b Power Command k aEnergy Saving Command j q To set the Energy Saving function Picture Mode Command d x To select the Picture ModeColor Command k Position Command f q Brightness Command k h Tint Command k jSharpness Command k k Size Command f s Position Command f rAuto Configuration Command j u Balance Command k t To adjust the sound balanceSpeaker Command d Bass Command k s Volume Control Command k fVolume Mute Command k e To control the Volume Mute on/offTo set the Off TimerRepeat Mode/ Time function Off TimerRepeat Mode/ Time Command f eAutomatic Standby Command m n On Timer Input Command f u Sleep Time Command f fPower On Delay Command f h Fail Over Select Command m i To set the Fail Over function Language Command f i To set the language for OSDISM mode Command j p Tile Mode Command d d Tile ID Command dReset Command f k Natural Mode In Tile Mode Command d j Tile H Size Command d gDPM Select Command f j Tile V Size Command d h To adjust the Tile Vertical sizeTemperature Value Command d n OSD Select Command k l FAN Fault Check Command d w Key Command m cElapsed time return Command d l Remote Controller Lock/ Key LockBacklight Command m g To adjust the screen backlight Serial No.Check Command f y To check the Serial NumbersPC Power Command d s Control the PC power PC Power Control Command d tEnglish Model