| 42 |
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Symptom | Remedy |
|
|
Cannot use the wireless | •• Check if the Wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them. |
connection. | •• Once you have activated the wireless connection please wait 30 seconds for the connection to be established after Turning On the |
| unit, before trying to access network features such as Smart TV. |
Cannot use Netflix feature. | •• Netflix is available only in the United States and Canada. |
| •• Check if the network connection is properly made. |
| •• Visit http://www.netflix.com/HowItWorks on your PC and become a Netflix member. |
|
|
Cannot add movies or TV | •• Visit www.netflix.com on your PC. |
episodes to the Instant Queue. |
|
Even though the speed of the | •• The picture quality does not change during playback. It differs depending on the speed of Internet connection at the time of loading. |
Internet connection improves |
|
during playback, the picture |
|
quality of Netflix streaming |
|
movie does not improve. |
|
Cannot use VUDU feature. | •• VUDU is available only in the United States, Canada and Mexico. |
| •• Check if the network connection is properly made. |
Cannot rent or buy movies / TV | •• You need to activate the VUDU account. For detailed information, please visit the service providers website at |
episodes on VUDU. | http://www.vudu.com/product_overview.html |
| •• Log into your account at http://my.vudu.com and check your payment information. |
The picture quality of streaming | •• Check the speed of your Internet connection.You need speeds of at least 8 Mbps to this player for high quality uninterrupted |
movie (Netflix or VUDU) is | playback. |
poor. |
|
Streaming movie (Netflix or | •• Contact your Internet service provider to troubleshoot your Internet connection for speed and line quality. Consistent line quality |
VUDU) often stops or starts | and speed are very important for Internet video playback. |
buffering during playback. |
|
Cannot connect to the network | •• Check the content of your Internet service contract to see if your Internet Service Provider prevents multiple terminals connecting |
while my PC is connected to the | at the same time. |
network. |
|
Cannot use Simple connect | •• Connect the unit to the Access Point using Scan or Manual entry mode. If the Access Point’s security mode is set to WEP*, change |
(WPS) to connect to the Access | the setting to WPA or WPA2 (recommended), then try Simple connect (WPS) again. (For Access Point configuration, please consult |
Point. | its user manual or manufacturer.) |
| * WEP is not recommended to be used due to its Major security flaws. Change the Security protocol on the wireless router to |
| WPA or WPA2 (recommended) mode. |
Note
••The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.
••Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for more details on correct operations.
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