ViewSonic VTMS2431 warranty Remote control unit does, Not operate, Unit cannot be operated

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Other Information

Problem

Possible Solution

Remote control unit does

• Make sure the directions of batteries are inserted correctly

not operate

referring to the user guide.

 

• Batteries could be weak or dead. Replace with new batteries.

 

• Is a fluorescent light illuminated near the remote control

 

sensor?

 

• The path of the remote control beam may be blocked. Make

 

sure the path is clear and that the remote control is aimed at

 

the remote control sensor on the TV.

 

• Press the POWER button on the remote control to see if you

 

can turn on the TV.

 

• Press MENU button on the remote control to see if there is a

 

MENU shown on the screen.

 

• Press only one button at a time and it is the correct one for

 

the operation you want to perform.

 

 

Unit cannot be operated

• External influences such as lightning or static electricity may

 

cause improper operation. In this case, operate the unit after

 

first turning on the power of the LCD TV and the AVC

 

System, or unplug the AC cord for 1 to 2 minutes, then

 

replug again.

Power is cut off suddenly • Is the sleep timer set in advance?

Is there no signal in PC mode or HDMI mode?

The internal temperature of the unit has increased. Remove any objects blocking the vent or clean as necessary.

No CATV reception (or no • Is the AIR/CABLE option set correctly? Please set the AIR/

reception above CH13) CABLE option to CABLE referring to the user guide.

CATV is connected improperly or not connected; please check all the CATV connections.

The cable TV service is interrupted; please contact your cable operator.

Picture is cut off/with • Is the image positioned correctly?

sidebar screen• Are screen mode adjustments such as picture size set correctly?

Press ZOOM button repeatedly on the remote control to see if you can get the picture you prefer.

ENGLISH

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic

43

VTMS2431

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Contents ViewSonicTM Product Registration Customer SupportViewSonic Merida ViewSonic TV Model No ViewSonic Wall-Mount WMK-10 Kit modelContents Copyright Information Safety InstallationNotification To CustomersImportant Safety Instructions USECleaning AntennasBatteries Magnetic Influence SoundCarrying the TV VentilationInstallation MoistureVolume Adjustment LCD ScreenCompliance Information FCC StatementFollowing information is only for EU-member states Energy Star InformationDeclaration of RoHS Compliance Substance Proposed Maximum Actual ConcentrationList of Features Package ContentsInstalling the LCD TV Installing the StandDisconnecting the Stand Mounting ViewSonic LCD TV to the wall Wall Mount Kit Specifications Vesa Front View of the Product Rear View of the Product TV Input Jack 13 USBAV connection Video connectionConnecting the LCD TV Cable System or VHF/UHF Antenna SystemCable System and VHF/UHF Antenna System HD Cable Box/HD Satellite BoxDVI Connection YPbPr or Component ConnectionPC Timing Reference Chart Personal ComputerOther Equipment CableRemote Control and TV Controls Inserting Remote Control BatteriesRemote Control and TV Controls Button DescriptionNumber ButtonsZoom Button Description 18 FAV LCD TVAdjusting the Volume OperationTurning the TV On and Off Changing ChannelsStoring Channels into Memory Viewing the MenusFavorite Channel Setting Selecting the Input SourceChannel Name Setting Adding/Erasing ChannelAdjusting the Settings Setting up Time menu Closed Caption SettingUsing the Parent Controls ALL All types content Using the TV Features To Change Password To Block Unrated Movie or TV ProgramsTo Set Rating Region Table To Restore Factory Setting Setting RS232 ParameterTo block by Input Source Using PC Function Using USB Function VOL VOL +CH + Item Function Description Function Description Preivous Play/PauseNext RotateUsing the TV Features Cleaning the LCD TV Programming your Cable or Satellite Box remoteDisclaimer Troubleshooting Remote control unit does Not operateUnit cannot be operated Specifications LCDPin # Signal Remark RS232 ProtocolMale Dsub 9Pin Outside view Set-Function format Send Command Type= s Command Type= s, Only for Hdtv power onSet-Function description Reply Command Type= + or Command Type= + or -, Only for Hdtv power onReply Hex Format No Reply PC Set-function command to LCD Monitor ID=C0h Get-Function format Send Command Type= g Command Type= g, Only for Hdtv power status on standbyReply Command Type= r or Get-Function descriptionValue1 Value2 Value3 Not in the command table Send Hex Format PC Get-function command to LCD Monitor RCU Pass-through Command description To Server, then server will receive 1A Reply Hex FormatServer, then server will receive Reply Hex Format Baseline RCU Pass-through codes Limited Warranty Viewsonictm LCD TVMexico Limited Warranty ViewSonicTM