Repair or Replacement Policy, Additional Information

REPAIR OR REPLACEMENT POLICY

If the DIRECTV® Universal Remote Control does not function properly, DIRECTV will, at our sole discretion, repair or replace the DIRECTV Universal Remote Control, provided that:

a.You are a customer of DIRECTV and your account is in good standing; and

b.The problem with the DIRECTV Universal Remote Control was not caused by abuse, mishandling, alteration, accident, failure to follow operating, maintenance or environmental instructions set forth in this User Guide, or service performed by someone other than DIRECTV.

THE DIRECTV UNIVERSAL REMOTE CONTROL IS PROVIDED ON AN AS-IS, AS-AVAILABLE BASIS, SOLELY FOR YOUR NON-COMMERCIAL, RESIDENTIAL USE. DIRECTV DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER STATUTORY, EXPRESS OR IMPLIED, REGARDING THE DIRECTV UNIVERSAL REMOTE CONTROL, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTIES ARISING FROM A COURSE OF DEALING OR COURSE OF PERFORMANCE. DIRECTV EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THE DIRECTV UNIVERSAL REMOTE CONTROL WILL BE ERROR FREE. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY DIRECTV, ITS EMPLOYEES, AND LICENSORS OR THE LIKE SHALL CREATE A WARRANTY; NOR SHALL CUSTOMER RELY ON ANY SUCH INFORMATION OR ADVICE.

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL DIRECTV OR ANYONE ELSE INVOLVED IN ADMINISTERING, DISTRIBUTING, OR PROVIDING THE DIRECTV UNIVERSAL REMOTE CONTROL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUES OR INABILITY TO USE THE DIRECTV UNIVERSAL REMOTE CONTROL, MISTAKES, OMISSIONS, INTERRUPTIONS, DEFECTS, FAILURE OF PERFORMANCE, EVEN IF DIRECTV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES.

Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, DIRECTV’s liability is limited to the greatest extent permitted by law.

ADDITIONAL INFORMATION

This product does not have any user-serviceable parts.Opening the case, except for the battery cover, may cause permanent damage to your DIRECTV Universal Remote Control.

For help via the Internet, visit us at: directv.com

Or ask for technical support at: 1-800-531-5000

Copyright 2006 by DIRECTV, Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in any retrieval system, or translated to any language, in any form or by any means, electronic, mechanical, magnetic, optical, manual, or otherwise, without prior written permission of DIRECTV, Inc.

DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, Inc.

M2992 C with use with URC2992 Universal Remote Control. 06/09

COMPLIANCE WITH FCC RULES AND REGULATIONS

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:

•Increase or decrease the separation between the equipment and receiver.

•Consult the dealer or an experienced remote control/TV technician for help.