English
HELPFUL HINTS - Problems / Solutions
If you are having problems with your HDTV, check this | Before returning your HDTV, please visit our website | ||||||
trouble shooting chart to find one or more possible | at http://www.sanyoctv.com or call us toll free at | ||||||
solutions. |
|
|
| ||||
|
|
|
|
| |||
Problem: | Check these Conditions: |
| Try these Solutions: | Page No. | |||
| • | Check the antenna / external |
| • | Adjust antenna. |
| |
|
| connections. |
| • Try a different channel. |
| ||
No picture, sound | • | There may be a station trouble, no | 7, 11, | ||||
• | Execute Channel Scan in the | ||||||
(Digital Picture) |
| signal broadcast. |
|
| CHANNEL menu. (Set Signal Type | 15 - 16 | |
• | MUTE function may be turned ON. |
| |||||
|
| to All) |
| ||||
|
|
|
| • | Adjust Volume. |
| |
| • | Check if station is broadcasting a |
| • | Press the CAPTION button to | 9, 23 | |
No Caption | • | Closed - Caption signal. |
|
| select captioning mode. | ||
| Select another channel. |
|
|
|
| ||
Cannot display picture |
|
|
| • | Press the PIX SHAPE button on the | 9, 21 | |
on a full screen |
|
|
|
| remote control to change settings. | ||
|
|
|
|
| |||
| • Check if the program is in color. |
| • Try a different channel. |
| |||
| • | Check the antenna / external |
| • | Adjust the antenna. |
| |
Poor Picture/ Sound |
| connections. |
| • | Execute Reset Picture in the | 7,9 | |
(watching Analog) | • | Color or Tint may be misadjusted. |
|
| PICTURE menu. | 19 - 20 | |
| • There may be a station trouble. |
| • Adjust the Volume and/or Image. |
| |||
| • | MUTE function may be turned ON. |
|
|
| ||
| • | Check the Audio / Video |
| • | Press the INPUT button on the |
| |
|
| connections. |
|
| remote control. |
| |
“No Signal” message | • Check the external equipment |
|
|
|
| ||
| connections. |
|
|
| 7 - 13 | ||
appears on screen | • |
|
|
| |||
Check the external equipment |
|
|
|
| |||
|
|
|
|
| |||
|
| settings. |
|
|
|
| |
| • Check the antenna connection. |
|
|
|
| ||
Pixilation of Digital | • | Press the INFO button and check |
| • | Turn antenna, install signal booster. | 7, 11 | |
image |
| signal strength. |
| • | Install outdoor Digital antenna. | ||
|
|
|
| ||||
| • | Channel may be removed from |
| • | Selec Channel List to add |
| |
|
| memory. |
|
| channels or start channel scan in |
| |
Cannot select or scan | • | Check antenna connections. |
| • | CHANNEL mode. | 7, 11, | |
some channels | • | No digital signal being |
| Turn antenna, install signal booster. | 15 - 18 | ||
|
| broadcasted. |
|
|
|
| |
| • | Weak Signal. |
|
|
|
| |
No Cable channels | • | Check CHANNEL menu, Signal |
| • | Set Signal Source to Cable, Set |
| |
| Source item should set to Cable. |
|
| Signal Type to All and execute | 11, 15 | ||
above number 13 |
|
|
|
| Channel Scan to search for Cable | ||
|
|
|
|
| channels in CHANNEL menu. |
| |
Remote Control will | • | Check batteries. |
| • | Replace batteries. | 7, 9 | |
not operate TV | • | Check if the TV is Plugged in. |
| • | Aim remote control at front of TV. | ||
|
| ||||||
Cabinet makes | • | This is a normal condition during |
|
|
|
| |
popping sound |
| warm - up and cool down of the |
|
|
|
| |
| plastic cabinet parts. |
|
|
|
| ||
|
|
|
|
|
| ||
No USB Media | • Check the external equipment |
| • | Press the INPUT button on the |
| ||
| connections. |
|
| remote control. |
| ||
message appears on |
|
|
|
| |||
• | Check the external equipment |
|
|
|
| ||
screen |
|
|
|
| |||
|
| settings. |
|
|
|
| |
28