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Problems and Solutions
If you are having problems with your LCD TV, check this trouble shooting chart to find one or more possible solutions.
Before returning your LCD TV, please visit our website at http://www.sanyoctv.com or call us toll free at
No picture, sound (Digital Picture)
•• Check the antenna / external connections.
•• There may be a station trouble, no signal broadcast.
•• MUTE function may be turned ON.
No Caption
•• Check if station is broadcasting a Closed - Caption signal.
•• Select another channel.
Cannot display picture on a full screen
•• Press the [PIX SHAPE] button on the remote control to change settings.
Poor Picture/ Sound (watching Analog)
•• Check if the program is in color.
•• Check the antenna / external connections.
•• Color or Tint may be misadjusted.
•• There may be a station trouble.
•• MUTE function may be turned ON.
“No Signal” message appears on screen
•• Check the Audio / Video connections.
•• Check the external equipment connections.
•• Check the external equipment settings.
•• Check the antenna connection.
Pixilation of Digital image
•• Execute Signal meter in the ANT/Cable setup menu to check the signal strength.
Cannot select or scan some channels
•• Channel may be removed from memory.
•• Check antenna connections.
•• No digital signal being broadcasted.
•• Weak Signal.
No Cable channels above number 13
•• Check ANT/Cable setup menu, ANT in item should set to Cable.
Remote Control will not operate TV
•• Check batteries.
•• Check if the TV is plugged in.
Cabinet makes popping sound
•• This is a normal condition during warm - up and cool down of the plastic cabinet parts.
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