Venturer SHD7000 owner manual Troubleshooting Guide, Symptom Cause and Remedy

TROUBLESHOOTING GUIDE

SYMPTOM	CAUSE (AND REMEDY)
No power.	•	Ensure the AC power cord is connected.
No picture or	•	The region number of the disc doesn't match the region number of this unit.
abnormal color	•	The TV is not set to receive HD DVD/DVD signal output.
	•	The video/HDMI cable is not connected securely.
	•	In case the menu of “Resolution Setting” disappears, make composite video
		(yellow) connection to restore it, then select the resolution that is compatible
		with the connected TV.

No sound is heard. • The system is in Pause mode or in Slow-motion Play mode. Press the PLAY button to return to normal play mode.

•Set “Digital Out SPDIF” or “Digital Out HDMI” properly in accordance with the connected device and connection procedure.

•If using the optical digital output for a Dolby Digital Plus, Dolby TrueHD, DTS-HD or DTS soundtrack, be sure your AV receiver or processor is set to use the input connected to your player and is set to decode a DTS bitstream. If your AV receiver or processor does not support DTS, select PCM output on the player.

•Make sure the audio cable is connected securely.

Playback picture	• If video from the player is watched via a video recorder or on a TV with a built
		in video recorder, the copy guard may prevent images from being displayed
has noise.
		properly. Be sure to connect the player directly to the TV.
The remote does	•	Remove any obstacles between the remote and the unit.
not function.	•	Use the remote near the unit.
	•	Point the remote at the remote sensor on the unit.
	•	Replace the batteries in the remote.

The disc does not play.

•There is no disc inside ("No Disc" appears on the TV screen).

•Insert the disc correctly with the playback side facing down on the disc tray.

•Clean the disc.

•A non-VALID disc has been inserted. The unit and DVD disc region number are incompatible.

•If the disc is a DVD-RW or DVD-R disc, finalize the disc before attempting to play it with the player.

•If the disc includes parent lock support, playback is restricted while the parent lock of the player is set. Cancel Parental Lock or change the restriction level.

•Condensation may have formed inside the unit due to a sudden change in temperature. Wait approximately an hour for it to clear and try again.

Screen freezes and • Pressing STANDBY/ON button on the player for approximately ten seconds

no buttons work.	forces the player to turn off. Turn the player off and then on again.
After powering on,	• The power supply to the player may have been disconnected. Reset the clock.
“Clock Set” menu
appears.

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