Appendix (Troubleshooting Guide)
Before contacting service personnel, please check possible causes according to the following instructions.
Symptom | Possible Cause | Remedy | ||
No power | 1. | Power supply not connected; | 1. | Connect to the power supply. |
| 2. | Bad contact between the power plug | 2. | Plug again or replace a receptacle. |
| and the receptacle; | 3. | Switch on the receptacle. | |
| 3. | The power of the receptacle is off. |
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No sound | 1. | Incorrect signal connection; | 1. | Connect the signals properly. |
| 2. | The disc is deformed or get dirty; | 2. | Clean or fix the disc. |
| 3. | The system is in the mute status. | 3. | Press the "Mute" button again. |
No picture | 1. | Incorrect signal connection; | 1. | Connect the signals properly. |
| 2. | Incorrect TV status. | 2. | Adjust the TV/AV status. |
No colour | 1. | Wrong selection of TV system; | 1. | Set up the system by pressing the "System" |
| 2. | Improper colour adjustment; | button of the remote controller. | |
| 3. | Incorrect video output settings | 2. | Readjust the colour. |
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| 3. | Check if the video output settings are correct. |
Disc cannot be | 1. No disc in the drive; | 1. | Insert a disc. | |
played | 2. Disc placed wrongly; | 2. | Put the disc on the disc tray properly with the | |
| 3. Moisture has condensed in the unit; | label side up. | ||
| 4. Not in a playing status; | 3. | Leave the unit on for about an hour (without | |
| 5. Wrong disk format; | disc) and before using it again. | ||
| 6. Disc is dirty. | 4. | Press the "Play" button to switch to Playing | |
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| status. | |
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| 5. | Replace it with a supported disc. |
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| 6. | Clean the disc with a soft cloth from the centre |
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| to the edge. | |
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Remote controller | 1. | The remote controller is not directed at | 1. | Direct the remote controller at the sensor. |
malfunction | the censor; | 2. | Reduce the receiving distance. | |
| 2. | The receiving distance is more than 8 | 3. | Replace all the batteries. |
| meters; | 4. | Remove the obstacle. | |
| 3. | Low voltage of the RC batteries; |
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| 4. | There is an obstacle between the unit |
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| and RC. |
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Sudden | 1. | Bad disc quality; | 1. | Wait for |
malfunction | 2. | Press other buttons by mistake; | restored. | |
| 3. | Static from the outside. | 2. | Operate again. |
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| 3. | Shut off the unit for |
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| again. | |
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Picture dividing | 1. | The selected system is incompatible | 1. Set up the correct system. | |
| with the disc. |
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External signals | 1. | Incorrect system connection; | 1. | Connect properly. |
cannot be | 2. | No disc or | 2. | Insert a recordable disc. |
recorded | 3. | The disc has been finished; | 3. | Replace a disc. |
| 4. | There is no free space in the disc. | 4. | Replace a disc. |
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No monitoring | 1. | Input source not prepared; | 1. Prepare the input source. | |
signal | 2. | Wrong video output system; | 2. Switch the video output system. | |
| 3. | The actual input source is not | 3. Select a proper input source. | |
| correspondence with the selected one. |
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Timer recording | 1. The disc does not meet the requirement; | 1. | Replace it with a new DVD+R or DVD+RW | |
cannot be done | 2. | Wrong time settings (System Clock or | disc. | |
| Recording Time); | 2. | Set up the time again. | |
| 3. | The input source doesn't work properly | 3. | Ensure the inputs source work properly at the |
| at the recording time; | recording time. | ||
| 4. | System power failure. | 4. | Set the system to standby status. |
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Recording aborted | 1. | There is no free space in the disc; | 1. | Replace it with a blank disc. |
halfway | 2. | Bad disc quality. | 2. | Replace it with a high quality disc. |
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