Motorola HDT100 manual Troubleshooting, Problem Possible Solution, Poor picture, Quality, No sound

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TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider.

Problem

Possible Solution

The POWER LED on

Confirm the power cord is plugged into a functioning

the front panel does

power outlet.

not light up

Press POWER on the front panel to see if the LED lights

 

 

up.

 

Determine if the HDT100 is in “standby” mode by

 

pressing STANDBY on the remote control.

 

 

No picture

Check to be sure that all cables are connected

 

properly (hand-tighten if necessary).

 

If you are watching TV using your VCR, be sure

 

your VCR is on.

 

Check that the TV is directed to the proper input

 

source.

Poor picture

Check to be sure that all cables are connected

quality

properly (hand-tighten if necessary).

 

Check the antenna and make sure it is aligned to the

 

correct direction.

 

Check the signal’s strength and quality. Press INFO to

 

display the i-Banner and review the color bars at the

 

bottom of the window. If any of the bars are red, adjust

 

your antenna and try again.

 

 

No sound

Confirm that your HDT100’s and TV’s volume settings

 

are properly set and not in "mute" mode.

 

Check to be sure that all cables are connected

 

properly (hand-tighten if necessary).

 

Scan the channel again. Press MENU to display the

 

on-screen menu and select Installation > Manual

 

Scan.

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Contents User Guide HDT100 High Definition Tuner Important Safety Instructions Important Safety Instructions Regulatory Information Contact Us Contents Finding Digital TV Stations in Your Area Overview HDT100 Components What You’ll Need to Get StartedFront Panel ItemDescriptionRemote Control Button Description Arrow keys CH +Installing the HDT100 Video Options HDT100 Connecting for Component Video YPbPr To connect for component videoVideo cable Either / or To connect for S-Video Connecting for S-Video or Composite VideoTo connect for composite video Audio cable Audio Connections To hook up your audio connectionsWall outlet Connecting the Antenna and Power Cord Auto Scan To run auto scanPage Page Using the i-Banner to View Program Information OperationPage Using Closed Captions ON-SCREEN Menu Selecting Favorite Channels Setting Parental Controls To set up your V-chip settingsTo lock a channel Changing Your Password Setting Up the HDT100’s Clock for Your Time Zone Adding a Channel Customizing the On-Screen Menu and i-Banner To configure how your i-Banner is displayedTo change the transparency of the on-screen menu Connecting Other Devices to the HDT100 Connecting your VCR and Standard TV Receiver Connecting your A/V Receiver, VCR and High Definition TV Stereo VCR Stereo TV Connecting your A/V Receiver, VCR and Standard TV Finding Digital TV Stations in Your Area Select Choose An AntennaRemote Control IR Information Remote Control KeyHDT100 ON-SCREEN Menu Structure HDT100 Menu StructurePoor picture TroubleshootingProblem Possible Solution QualityOn-Screen Error Messages Adding a channelMgbi