Marantz DV9600 manual Troubleshooting, Additional Information, Playback is not possible

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Troubleshooting

Additional Information

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is some- thing wrong with this unit, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest MARANTZ authorized service center or your dealer to carry out repair work.

The disc is ejected automatically after loading.

• Dirty or damaged disc.

See page 60 for disc care information.

Disc not seated properly in the disc guide. Align the disc properly.

Incompatible region number.

If the region number on a DVD-Video disc does not match the number on the player, the disc cannot be used (page 9).

• Condensation inside the player.

Allow time for condensation to evaporate. Avoid using the player near an air-conditioning unit.

Playback is not possible.

• Disc is loaded upside down.

Reload the disc with the label side face-up.

Cannot play DVD-RW disc.

DVD-RW disc with DVD-Video format only can be played.

DVD-Audio playback stops.

• The disc may have been illegally copied.

The disc is ejected automatically after loading. mark appears on screen.

The operation is prohibited by the player.

The selected function does not operate for that disc.

Picture playback stops and the operation buttons cannot be used.

Press 7 (STOP), then start playback again 3 (PLAY).

Switch the power off once using the front panel POWER ON/OFF and then switch on again using the front panel

POWER ON/OFF.

New settings made in the Setup screen menus while a disc is playing are ineffective.

Some settings can be changed while a disc is playing, but are not effective until the disc is stopped then restarted. This is not a malfunction.

Make the same setting when the player is stopped.

Press 7 (STOP), then restart playback 3 (PLAY). Note that making settings in the Setup screen menus may cancel the RESUME function.

Settings are canceled.

When the power is cut due to power failure or by unplugging the power cord, settings will be canceled.

Before unplugging the power cord, press the POWER button on the remote control and check that STANDBY indicator on the front panel is lit, then press POWER ON/OFF on the front panel to turn the player off.

No picture/No color.

• Incorrect video connections.

Check that connections are correct and that plugs are inserted fully.

• TV/monitor or AV amplifier settings are incorrect.

Check the instruction manual of the connected equipment.

The Components Out menu is set to Progressive but your TV/monitor is not compatible with progressive scan.

Reconnect the player to your TV using a composite or S-Video cord and set the TV to the appropriate input. Now choose the Interlace setting in the Components Out menu, then switch the TV input back to the component input. (page 47)

Check the VIDEO ON/OFF button on the remote control (page 15).

Screen is stretched or aspect does not change.

• The TV Screen setting in the Setup menu is incorrect.

Set the TV Screen option to match the TV/monitor you're using (page 45).

Picture disturbance during playback or dark.

This player is compatible with Macro-Vision System copy guard. Some discs include a copy prevention signal, and when this type of disc is played back, stripes etc., may appear on some sections of the picture depending on the TV. This is not a malfunction.

Discs respond differently to particular player functions. This may result in the screen becoming black for a brief instant or shaking slightly when the function is executed.

These problems are largely due to differences between discs and disc content and are not malfunctions of this player.

• When using progressive-scan

If your TV is connected using the COMPONENT VIDEO OUT jacks, set the Components Out menu to Interlace (page 47).

When recorded on a VCR or passed through an AV selector, there is disturbance in the playback picture.

Due to the player’s copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems. This is not a malfunction.

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Contents CLASS 1 LASER PRODUCT LUOKAN 1 LASERLAITE KLASS 1 LASERAPPARAT Model DV9600 User GuideSuper Audio CD/DVD Player Additional Safety Information Important Safety InstructionsCopy protection CONGRATULATIONS ON YOUR PURCHASE OF THIS FINE MARANTZ PRODUCTCAUTIONS PrecautionsEnglish FCC NOTE for U. S. ADisc Storage Maintenance of CabinetHandling Cautions Operating EnvironmentDVD Setup Menu Table Of ContentsConnecting Up Before You StartHigh quality 14-bit/216MHz Video D/ A converter*2 FeaturesBefore You Start dts 96kHz/24 bit compatibility1 Open the battery com remote controlUsing the remote control What’s in the boxDVD-Audio compatibility Discs compatible with this playerDVD-Video compatibility DVD-R compatibilityJPEG compatibility information DVD-Video regionsMP3 compatibility information Connecting audio/video cables Connecting UpEasy setup Connecting system control cablesHome theater video connections Connecting S-Video cablesConnecting HDMI cables S-Video or composite video?Connecting coaxial cables Connecting analog audio cablesConnecting optical cables Connecting i.LINK cables7 HDMI/DVI RESOLUTION 1 STANDBY indicator6 POWER ON/OFF Controls & Displaysi.LINK DisplayGRP TITLE 27 Character displayVIDEO ON/OFF - press to turn video Remote controlOPEN/CLOSE - Disc tray open/close output off and onPlaying discs 1 Switch the player onGetting Started Basic playback controlsAnd also select Disc Menu using the MENU button on the remote control Using the Disc MenuUsing the Title Menu Navigating DVD disc menusPlaying Discs Using the Function Menu1 Press the SET UP button during playback IntroductionFinding what you want on a disc Using the INFO menu1 During play, press the DISPLAY button on the remote control 2 Use the cursor buttons 5/∞ to select the desired itemViewing slow playback Viewing a Pausing PictureStill Frame/Slow Play/Frame Advance Playback Step Motion playback Viewing one frame at a timeTo recall memorized settings, just load the disc Using the PageMemorizing disc settings CONDITION MEMORY 2 Press 3 PLAY to start random play Using the Random Play1 Press RANDOM during the Stop mode Return to normal playback1 Press REPEAT during playback Using the Repeat PlayLooping a section of a disc 3 Press ENTERBookmarking a place in a disc Using the Bookmark Function1 During play, press the MARKER button on the remote control Recalling a Marked Scene3 Press 3 PLAY button Making a program list1 Press PROGRAM during the Stop mode 1 Delete all selections from program listTo display the camera angle, press ANGLE Switching Camera AnglesSwitching Subtitle Language To display the subtitle language, press SUBTITLESwitching audio channel DVD-Audio Switching Audio LanguageUsing the Zoom Function Switching audio channel Video CDMP3/JPEG Play Using Random PlayUsing Repeat Play Playing MP3sPlaying JPEG CaptureCreating your own setting Video AdjustSelecting a preset 2 Select Memory Select 3 Select a preset5 Press ENTER to save your changes. Note HP PROLOGIC setting DVD Setup MenuUsing the FL menu REMOT CODE settingENTER button Using the Setup Menu3 Press the ENTER button to access the sub features Audio Setup 1 page Language Setup pageVideo Setup page Parental Setup pageUsing the DVD Menu Language Setting up the Language SetupUsing the OSD Language Using the Audio LanguageUsing the Subtitle Language 5 Press the cursor buttons 5/∞ to select EnglishDolby Digital Out Setting up the Audio SetupDigital Out DTS OutPCM Down Sample PCM Down SampleAudio Out About source audio outputDefault setting Front L/R Large Center Speaker SizeDistance Default setting Unit Feet Distance 10 feetPress ENTER Press ENTER LevelRemember Cursor buttons 2/3 Speaker Change at manual test toneReplay DVD Audio as DVD Video? DVD replay method Super Audio CD ModePlayer Mode either DVD Audio or DVD VideoDTS Down Mix Replay DTS CD? CD replay settingsCD Play Back either Stereo or Lt/RtSuper Audio CD Play Audio DRCTruSurround SRS TruSurroundSetting up the Video Setup TV AspectThe picture is squashed. Set to either Pan & Scan or Letter Box When viewing on a widescreen TV or monitorThis setting only has any effect withFull progressive output The picture is squashed. Set your TV to ‘Full’Components Out Pause ModeTV System Back GroundScreen Saver MOD. Modulation PAL ShrinkChange Password Setting up the Parental SetupUse Password Enter your password again The Parental Control screen appearsAngle Mark Setting up the Others SetupOn Screen Display Bonus GroupEconomy Mode Auto Power OffPure Mode Pure Mode, Mode1 or Mode2 is selected2 Select Format 1 Select ResolutionHDMI 43 L - Box 43 Pan Scan 169 Wide 169 Squeeze Setup Examples3 Select TV Aspect Multi PCM 4 Select AudioHDMI Audio Output 2ch PCM1 Select Audio Out i.LINK5 Select DVI Output 4 Select Auto Play 2 Select Connections Select3 Select Output Format About i.LINK To the Vieo input1. Daisy-chain connection i.LINK NetworkCopyright Protection System 2. Tree tower connectionResetting the Player To reset the player, press and holdAdditional Information Cleaning the pickup lensProblems with condensation Handling discsMoving the player Hints on installationPower cord caution Don’tThe disc is ejected automatically after loading TroubleshootingSettings are canceled Playback is not possibleCannot listen to high-sampling rate audio through the digital output The remote control doesnt seem to workNoticeable difference in DVD and CD volume No audio, or audio is distortedNo video appears on the connected HDMI/DVI component The disc containing the MP3 tracks won’t playSome MP3 tracks appear to be missing from a disc No audio is coming from the connected HDMI componentAdditional Information MeaningCorrection i.LINK related display messagesSpecifications Additional Information Marantz America, Inc is a registered trademarkU.S.A 1100 Maplewood Drive, Itasca, IL 60143, U.S.A