Sony KD-30XS955, KD-32XS945, KD-34SX955, KD-36SX955 manual Contacting Sony, Troubleshooting

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Contacting Sony

If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only) or (416) 499-SONY (7669) (Canadian residents only).

Before calling Sony customer support, please write down the model and serial numbers of your TV. You’ll find this information on the front cover of this manual.

Other Info

Troubleshooting

Remote Control

Problem	Possible Remedies
Remote control	❏ The batteries could be weak. Replace the batteries.
does not operate	❏ Check the orientation of the batteries.
	❏ Press the TV FUNCTION button. You may have inadvertently pressed the
	SAT/CABLE FUNCTION button, which changes the remote control to SAT or
	CABLE mode.
	❏ Make sure the TV’s power cord is connected securely to the wall outlet.
	❏ Locate the TV at least 3-4 feet away from fluorescent lights.
Cannot change channels	❏ If you are using the TV to change channels, first press the TV FUNCTION
with the remote control	button.
	❏ If you are using another device to change channels, be sure you have not
	inadvertently switched your TV from the channel 3 or 4 setting. Use the
	Channel Fix option to “fix” the channel based on the hookup you used (see
	page 84).
	❏ If you are using another device to change channels, be sure to press the
	FUNCTION button for that device. For example, if you are using your cable box
	to change channels, be sure to press the SAT/CABLE FUNCTION button.

Remote control	❏ If you replaced the batteries to the remote recently, the code numbers for
does not operate non-Sony	the video equipment may need to be reset.
video equipment	❏ There may be more than one code for the equipment that you are
	attempting to operate.
	❏ There is a possibility that some non-Sony equipment cannot be operated by
	your Sony TV remote.You may need to use the equipment’s original
	remote control.

Other

SETUP

SETUP

SETUP

Other Info

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Contents 102-728-221 Notification Important Safeguards Ventilation Trademark Information Contents Using the Remote Control Using the Menus Page Overview Package ContentsFeatures Presenting the FD Trinitron WegaSetup Screen Mode Enables you to resize the pictureSetting Up the TV About the AC Power CordQa Memory Stick LED TV Controls and ConnectorsQf Power Qg Power Qs Power LEDQd Timer LED Qf Infrared Receiver IRRear Panel HD/DVD in 5/6 Video in 1/3Video in 1/3/4 CableCARD SlotSee the connections described on pages 23 Basic Connections Connecting a Cable or AntennaAbout Using CableCARD Cable or Antenna Only VHF/UHFCable and Antenna Only Cable Box and Cable Only Press SAT/CABLE FunctionCable Box Only Connecting Optional Equipment About Using Making Video ConnectionsPress VCR/DVD Function VCR and CableYour cable company does not require you to use a cable box VCR and Cable Box Setup Two VCRs for Tape Editing Press VCR/DVD Function Satellite Receiver Satellite receiverPress SAT/CABLE Function Satellite Receiver and VCR VCR/DVD Function Video Connectors DVD playerPR jacks Video and Audio ConnectorsDVD Player with Video Y, PB, PR jacksCamcorder TV’s L Mono audio jackAudio Receiver Through your stereo systemVideo Interface output, use the following connection DVI-EquippedDevice HDMI-Equipped Device Connecting a Device with an Optical in Connector Using the Control S Feature Activating Using CableCARDCableCARD Service Removing CableCARD Use the Auto Program feature as described on Setting Up the Channel ListUsing Initial Setup Use the Digital Channel feature as described onPage Using the Remote Control Inserting BatteriesRemote Control Button DescriptionsVOL + TransportButtons Display CH +Programming the Remote Control Laserdisc Players Using the Features This chapter describes how to use the features of your TVPress TV Function Press TV PowerWatching TV Press VOL +Using the Program Guide Alternate Audio Using Additional Program Guide OptionsAlternate Video Using Screen Mode 30/34 models only Using Screen Mode with High-Definition 720p/1080i Sources Using Screen Mode 32/36 models only Using Screen Mode with High Definition 720p/1080i SourcesUsing the Favorite Using Favorite ChannelsUsing the Channel Menu Channels GuideOperating a VCR Satellite Receiver Using Other Equipment with Your TV Remote ControlAll Equipment EnterCombination Unit CH +/- or 0-9, Enter using tunerOperating a Cable Box Operating a DVD Player About Memory Stick Memory Stick Features Memory Stick Compatibility FunctionalityTrademark Information To remove the Memory Stick, see Removing a Memory Stick on Inserting and Removing a Memory StickInserting a Memory Stick Removing a Memory Stick Pull the Memory Stick completely out of the slotUsing the Memory Stick Index About the Icons on the Thumbnail ImagesStick Index Using the MemoryFollowing describes how to use the Memory Stick Index Memory StickViewing Photos Photo ControlsPhoto Menu Bar Options Using Zoom and Pan Using RotatePlaying Movies Movie ControlsMovie Menu Bar Options Press B or b to select Index, Slide Show, or FileSlide Show Menu includes the following options Memory Stick Index Menu Bar OptionsSlide Show Menu Options Contents Menu Options MenuAbout DCF File Names Memory Stick Precautions Menu gives you access to the following features Navigating Through MenusVideo Menu includes the following options Using the Video MenuSelecting Video Options Press Reset on the remote control when in the Video Menu Mode button on the remote controlAudio Menu includes the following options Using the Audio MenuSelecting Audio Options Variable Press Reset on the remote control when in the Audio MenuAudio Out FixedScreen Mode button on the remote control Using the Screen Menu 30/34 models onlySelecting Screen Mode Options Screen Menu includes the following optionsUsing the Screen Menu 32/36 models only Channel Menu includes the following options Using the Channel MenuSelecting Channel Options Show/Hide ChannelsParent Menu includes the following options Using the Parent MenuSelecting Parent Menu Options US Models Selecting Custom Rating Options 14+ English RatingC8+ 18+Setup Menu includes the following options Using the Setup MenuSelecting Setup Options Menu Color Tilt CorrectionLanguage Programming Caption Vision Applications Menu includes the following options Using the Applications MenuSelecting Applications Options To select Current Time DiagnosticsCurrent Time CableCARDPage Other Information This chapter includes the following topicsGlossary Aspect ratioContacting Sony TroubleshootingRemote Control Channels Option and set the Filter option to Show All Audio Audio Out option to VariableVideo General102 Specifications NtscOptional Accessories Index 106