Sony 32EX720, KDL-60EX720, 40EX720, 55EX720, 46EX720 manual Media Server Troubleshooting

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Media Server Troubleshooting

The TV checks if the server is being correctly recognized when you cannot connect it to your home network. If the diagnostic results indicate a failure, check possible causes, and network connections and settings.

Press HOME, then select → [Network] → [Home Network Setup] → [Media Server Troubleshooting].

The diagnostic result list appears when the server diagnostic is complete.

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Copyright 2011 Sony Corporation

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Contents KDL-60EX720/55EX720/46EX720/40EX720/32EX720 Manual onlineHow to Use i-Manual Indicators on the i-Manual screenBravia TV Features Bravia TV FeaturesWatching TV Twin Picture P&PSettings/Home Menu SettingsUsing Other Equipment/Internet Remote Control TV Controls and IndicatorsParts Description TerminalsTroubleshooting How to Use Bookmarks BookmarksRemote Control Buttons Programs/Broadcasts/ChannelsPicture/Display SoundOther Top Page i-Manual online map Using Other Equipment/Internet Troubleshooting Licensing Information Page Copyright 2011 Sony Corporation 3D Feature Watching the following pictures in 3D3D Glasses TDG-BR250 Regular 2D picture Side-by-side picture Over-under picture3D Sync Transmitter and 3D Glasses communication range Watching 3D content in 2DOverhead view Side view 120 M 3-20 ft 3D Sync Transmitter 3D Menu3D Display Simulated 3D Effect 3D Depth Adjustment3D Glasses Brightness Presence Sensor detection range Presence SensorOverhead view Side view 20 ft Copyright 2011 Sony Corporation Bravia Internet Video Seeking forward/backward in video contentInternet Video Control indications Wireless LAN Ready Connecting to your wireless LANType 1 Secured network using the WPS button Type 2 Secured network using the PIN codeType 3 Secured network using Ssid and security key Type 4 Unsecured network using only SsidBravia Sync with Control for Hdmi Activating Control for Hdmi Bravia SyncAvailable Bravia Sync operations BD/DVD playerSync Menu Controlling Bravia Sync-compatible equipmentSync Menu Return to TV Skype Ready How to use Skype on your TV Using Skype while watching TVAbout the status icons in the Home Menu Making a callUsing the call history list Receiving a callFrom your Skype contact list Dialing a phone numberFeatures/options Menu barTrackID/Music Search/Video Search TrackIDMusic Search/Video Search TrackIDManaging Bookmarks Number of Bookmarks is exceeded How to Use i-Manual Bravia TV Features Watching 3D content in 2D 3D Menu 3D Depth Adjustment Rovi On Screen Guide GuideOrganizing the program listings My TV Favorites Managing FavoritesChanging the wide mode from 43 original source Wide ModeWide Changing the wide mode from 169 original source Changing the wide screen mode for PC TimingCaptions 800 x Normal FullCopyright 2011 Sony Corporation Picture Mode Photos/Music/Videos Twin Picture PIP Moving the inset windowTwin Picture P&P Changing the picture sizeTip on how to configure your TV settings About the Home MenuCategories in the Home Menu HomeInternet Content ApplicationsQriocity MediaPicture & Display Sound Preferences Manual Channels & Inputs Network Setup Software Update Product SupportVCR/DVD Player Hdmi connectionComponent video connection Composite connectionVCR/DVD player Composite video/audio cable Not supplied Viewing pictures from connected equipmentInput Audio System Optical audio connectionAudio cable connection Audio system Optical audio cable not suppliedAudio system Audio cable not supplied USB Device e.g. Digital Camera Playing photos/music/videosCompatible USB devices/formats USB Storage Device USB cable not suppliedCopyright 2011 Sony Corporation Picture Frame Hdmi Equipment Bravia Sync with Control for HdmiInternet/Wireless LAN Media Server Troubleshooting Home NetworkMedia Remote PC input signal reference chart Sub 15 cable not supplied Audio cable not suppliedCopyright 2011 Sony Corporation Power TopManual BD/DVD operating buttonsPlay a disc at normal speed. Stop playback Netflix UpperScene Qriocity Middle Display ReturnOptions Color buttons LowerCC/SUBTITLE Copyright 2011 Sony Corporation Bottom VOL +Muting CH +Copyright 2011 Sony Corporation Rear TV standbyFront Copyright 2011 Sony Corporation +/- Volume RightCH +/- Channel Input selectCopyright 2011 Sony Corporation LAN Digital Audio OUT OpticalCABLE/ANTENNA Video in 2, ComponentHdmi in 1/3/4 USB HdmiAudio OUT Picture Symptoms General Picture quality is not as good as viewed at the storeDotted lines or stripes appear Screen alternates between dark and brightWide Mode changes automatically Suddenly the picture becomes smallBlack box on screen Black bands appear at the edges of the screenPicture Symptoms TV Program Only snow noise or black picture appears on the screen Noisy picturePhoto images appear small on the screen Photo images or folders take time to displayPicture Symptoms 3D 3D pictures are not displayed D effect is weakFollowing adjustments apply only to TDG-BR100 Copyright 2011 Sony Corporation No picture from some video sources Picture Symptoms Connected EquipmentPoor picture quality on PC input Sound Symptoms No sound but good pictureAudio noise No audio or low audio with home theater systemWireless Network Connection Symptoms May be affected for the following reasonsInternet Video Symptoms Good picture quality but no sound on Internet video contentPoor picture on Bravia Internet Video Small picture on Bravia Internet VideoInternet Widget Symptoms Widgets are inaccessibleHome Network Dlna Symptoms Your TV cannot connect to the server106 Other Symptoms 108 Accessing bookmarked pages How to Use BookmarksRemoving Bookmarks Parental Lock Auto Program Initial Setup Recommendation Clock/Timers TimerSleep Timer Current TimeManage Inputs Video 2/Component Selection Power Saving EcoPresence Sensor Idle TV StandbyPicture Adjustments Color Temperature ResolutionSharpness Noise ReductionAdvanced Settings CineMotionPro Picture Setup Color MatrixHdmi Dynamic Range SBMScene Select Screen for inputs other than a PC Auto Adjust PhaseScreen for PC input PitchFixed Audio OutVariable Headphone/Audio Out Sound Adjustments Advanced Auto Volume Volume OffsetForce Front Surround 3D Sound EnhancerSpeakers Startup Sound Connecting Hdmi Equipment BD playerNetwork devices Dlna Connecting to a Home NetworkInternet Router Network setup for wired LAN Wired LANInternet Modem with router functions USB Auto Start Refresh Internet Content Home Network Setup Media Server TroubleshootingShow/Hide Media Servers Remote Device / Renderer3D Signal Notification 3D SettingsAuto 3D MTS Audio StereoAuto SAP MonoHeadphone Speaker Link Hdmi Audio HDMI/DVI Audio SourcePC Audio Key Tone Table-Top Stand TV PositionWall Mount/Floor Stand Language Region Closed Captions CC CC DisplayAnalog CC Digital CCInfo Banner Picture Adjustments Lock Cable/Antenna Add Digital Channels Show/Hide Channels Edit Channel Labels Program Information Source Analog Fine Tune CustomHdmi Settings Network Setup Contact Sony Signal Diagnostics Automatic Software Download Software Update Viewing from Hdmi Equipment 161 Connection via Digital Audio OUT Optical is necessary Proceed to Type 164 Browsing Websites Index Highlight the desired content, then press 167 Photomap What’s New Adjusting the renderer settings RendererDisplay Settings for Media Servers Media Server Troubleshooting