Sony 32EX720, KDL-60EX720 Picture Symptoms 3D, 3D pictures are not displayed D effect is weak

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Picture Symptoms: 3D

3D pictures are not displayed. 3D effect is weak.

A 3D Sweep Panorama photo cannot be displayed.

Black bars appear on both sides of the screen when watching 3D pictures.

3D display automatically switches on when 3D signal is detected.

The message [3D signal has been detected] automatically appears when 3D signal is detected.

3D Glasses do not fit properly.

LED indicator on the 3D Glasses flashes.

You cannot turn the 3D Glasses on.

You cannot charge the 3D Glasses. (Applies only to TDG-BR250/BR200.)

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3D pictures are not displayed. 3D effect is weak.

 

Be sure that there are no obstacles between the 3D Sync Transmitter and the 3D Glasses.

Replace the battery in the 3D Glasses, or charge the battery if the 3D Glasses have a rechargeable battery.

Be sure that the 3D Glasses are powered on.

If two pictures are displayed side-by-side, press 3D to display the 3D Menu, then press 3D repeatedly until [Side-by-Side] appears. If two pictures are displayed one above the other, press 3D to display the 3D Menu, then press 3D repeatedly until [Over-Under] appears.

If the [3D Menu] setting screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again.

Perceived 3D effect may vary from person to person.

3D effect may be less pronounced if ambient temperature is low.

3D effect may be less pronounced and the display color will be shifted if you lie down or tilt your head.

A 3D Sweep Panorama photo cannot be displayed.

Displaying a 3D Sweep Panorama photo is available only when [Slideshow Effect] is set to [Simple]. To confirm the setting, press OPTIONS, then select [Playback Method] → [Slideshow Effect] → [Simple].

Displaying a 3D Sweep Panorama photo via the DLNA-certified media server is not available.

Black bars appear on both sides of the screen when watching 3D pictures.

Black bars appear on both sides of the screen in order to process 3D signals for the simulated 3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment].

3D display automatically switches on when 3D signal is detected.

Set to manually turn the 3D display on or off. Press HOME, then select → [Picture &

Display] → [3D Settings] → [Auto 3D] → [Off].

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Contents Manual online KDL-60EX720/55EX720/46EX720/40EX720/32EX720Indicators on the i-Manual screen How to Use i-ManualBravia TV Features Bravia TV FeaturesTwin Picture P&P Watching TVSettings Settings/Home MenuUsing Other Equipment/Internet TV Controls and Indicators Remote ControlParts Description TerminalsTroubleshooting Bookmarks How to Use BookmarksPrograms/Broadcasts/Channels Remote Control ButtonsPicture/Display SoundOther Top Page i-Manual online map Using Other Equipment/Internet Troubleshooting Licensing Information Page Copyright 2011 Sony Corporation Watching the following pictures in 3D 3D Feature3D Glasses TDG-BR250 Regular 2D picture Side-by-side picture Over-under picture3D Sync Transmitter and 3D Glasses communication range Watching 3D content in 2DOverhead view Side view 120 M 3-20 ft 3D Sync Transmitter 3D Menu3D Display Simulated 3D Effect 3D Depth Adjustment3D Glasses Brightness Presence Sensor detection range Presence SensorOverhead view Side view 20 ft Copyright 2011 Sony Corporation Bravia Internet Video Seeking forward/backward in video contentInternet Video Control indications Connecting to your wireless LAN Wireless LAN ReadyType 2 Secured network using the PIN code Type 1 Secured network using the WPS buttonType 3 Secured network using Ssid and security key Type 4 Unsecured network using only SsidActivating Control for Hdmi Bravia Sync Bravia Sync with Control for HdmiAvailable Bravia Sync operations BD/DVD playerSync Menu Controlling Bravia Sync-compatible equipmentSync Menu Return to TV Skype Ready Using Skype while watching TV How to use Skype on your TVAbout the status icons in the Home Menu Making a callReceiving a call Using the call history listFrom your Skype contact list Dialing a phone numberMenu bar Features/optionsTrackID TrackID/Music Search/Video SearchMusic Search/Video Search TrackIDManaging Bookmarks Number of Bookmarks is exceeded How to Use i-Manual Bravia TV Features Watching 3D content in 2D 3D Menu 3D Depth Adjustment Guide Rovi On Screen GuideOrganizing the program listings My TV Managing Favorites FavoritesChanging the wide mode from 43 original source Wide ModeWide Changing the wide screen mode for PC Timing Changing the wide mode from 169 original sourceCaptions 800 x Normal FullCopyright 2011 Sony Corporation Picture Mode Photos/Music/Videos Moving the inset window Twin Picture PIPChanging the picture size Twin Picture P&PAbout the Home Menu Tip on how to configure your TV settingsCategories in the Home Menu HomeApplications Internet ContentQriocity MediaPicture & Display Sound Preferences Manual Channels & Inputs Network Setup Product Support Software UpdateHdmi connection VCR/DVD PlayerComponent video connection Composite connectionVCR/DVD player Composite video/audio cable Not supplied Viewing pictures from connected equipmentInput Optical audio connection Audio SystemAudio cable connection Audio system Optical audio cable not suppliedAudio system Audio cable not supplied Playing photos/music/videos USB Device e.g. Digital CameraCompatible USB devices/formats USB Storage Device USB cable not suppliedCopyright 2011 Sony Corporation Picture Frame Bravia Sync with Control for Hdmi Hdmi EquipmentInternet/Wireless LAN Home Network Media Server TroubleshootingMedia Remote Sub 15 cable not supplied Audio cable not supplied PC input signal reference chartCopyright 2011 Sony Corporation Top PowerManual BD/DVD operating buttonsPlay a disc at normal speed. Stop playback Netflix UpperScene Qriocity Middle Display ReturnOptions Color buttons LowerCC/SUBTITLE Copyright 2011 Sony Corporation VOL + BottomMuting CH +Copyright 2011 Sony Corporation TV standby RearFront Copyright 2011 Sony Corporation Right +/- VolumeCH +/- Channel Input selectCopyright 2011 Sony Corporation Digital Audio OUT Optical LANCABLE/ANTENNA Video in 2, ComponentHdmi in 1/3/4 Hdmi USBAudio OUT Picture quality is not as good as viewed at the store Picture Symptoms GeneralDotted lines or stripes appear Screen alternates between dark and brightSuddenly the picture becomes small Wide Mode changes automaticallyBlack box on screen Black bands appear at the edges of the screenPicture Symptoms TV Program Noisy picture Only snow noise or black picture appears on the screenPhoto images appear small on the screen Photo images or folders take time to display3D pictures are not displayed D effect is weak Picture Symptoms 3DFollowing adjustments apply only to TDG-BR100 Copyright 2011 Sony Corporation No picture from some video sources Picture Symptoms Connected EquipmentPoor picture quality on PC input No sound but good picture Sound SymptomsAudio noise No audio or low audio with home theater systemMay be affected for the following reasons Wireless Network Connection SymptomsGood picture quality but no sound on Internet video content Internet Video SymptomsPoor picture on Bravia Internet Video Small picture on Bravia Internet VideoWidgets are inaccessible Internet Widget SymptomsYour TV cannot connect to the server Home Network Dlna Symptoms106 Other Symptoms 108 Accessing bookmarked pages How to Use BookmarksRemoving Bookmarks Parental Lock Auto Program Initial Setup Recommendation Timer Clock/TimersSleep Timer Current TimeManage Inputs Video 2/Component Selection Eco Power SavingPresence Sensor Idle TV StandbyPicture Adjustments Resolution Color TemperatureSharpness Noise ReductionCineMotion Advanced SettingsColor Matrix Pro Picture SetupHdmi Dynamic Range SBMScene Select Screen for inputs other than a PC Phase Auto AdjustScreen for PC input PitchFixed Audio OutVariable Headphone/Audio Out Sound Adjustments Volume Offset Advanced Auto VolumeForce Front Surround 3D Sound EnhancerSpeakers Startup Sound BD player Connecting Hdmi EquipmentNetwork devices Dlna Connecting to a Home NetworkInternet Router Network setup for wired LAN Wired LANInternet Modem with router functions USB Auto Start Refresh Internet Content Media Server Troubleshooting Home Network SetupShow/Hide Media Servers Remote Device / Renderer3D Signal Notification 3D SettingsAuto 3D Stereo MTS AudioAuto SAP MonoHeadphone Speaker Link Hdmi Audio HDMI/DVI Audio SourcePC Audio Key Tone Table-Top Stand TV PositionWall Mount/Floor Stand Language Region CC Display Closed Captions CCAnalog CC Digital CCInfo Banner Picture Adjustments Lock Cable/Antenna Add Digital Channels Show/Hide Channels Edit Channel Labels Program Information Source Custom Analog Fine TuneHdmi Settings Network Setup Contact Sony Signal Diagnostics Automatic Software Download Software Update Viewing from Hdmi Equipment 161 Connection via Digital Audio OUT Optical is necessary Proceed to Type 164 Browsing Websites Index Highlight the desired content, then press 167 Photomap What’s New Renderer Adjusting the renderer settingsDisplay Settings for Media Servers Media Server Troubleshooting