Problems and troubleshooting
Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS POWER
POSSIBLE SOLUTIONS
PAGE
TV/DVD does not operate. | • | Make sure the power cord is plugged in. | 12 | |
• | Power is off, check fuse or circuit breaker. | |||
| • | Unplug unit, then plug it back in. |
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TV BROADCAST RECEPTION |
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Poor sound or no sound. | • | Station or Cable TV experiencing problems, tune to another station. | 17 | |
• Check Volume adjustments or muting. | 17, 18 | |||
| • | Check for sources of possible interference. | 40 | |
| • | Station or Cable TV experiencing problems, tune to another station. | 17 | |
Poor picture or no picture. | • | Check antenna or Cable TV connections, reorient antenna. | 13, 14 | |
• | Check for sources of possible interference. | 40 | ||
| • | Check picture control adjustments. | 21, 22 | |
Poor reception on some | • | Station or Cable TV experiencing problems, tune to another station. | 17 | |
• | Station signal is weak, reorient antenna to receive stronger station. | 13 | ||
channels. | ||||
• | Check for sources of possible interference. | 40 | ||
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| • | Station or Cable TV experiencing problems, tune to another station. | 17 | |
Poor color or no color. | • | Make sure channels are set into memory. | 15 | |
• | Check picture control adjustments. | 21, 22 | ||
| • | Check antenna or Cable TV connections, reorient antenna. | 13, 14 | |
| • | Check for sources of possible interference. | 40 | |
| • | Station or Cable TV experiencing problems, tune to another station. | 17 | |
Picture wobbles or drifts. | • | Make sure channels are set into memory. | 15 | |
• | Cable TV company is scrambling signal. | – | ||
| • | Check antenna orientation. | 13 | |
No Cable TV reception. | • | Check all Cable TV connections. | 14 | |
• | Set Signal Type option to the “Cable” mode. | 15 | ||
| • | Station or Cable TV system problems, try another station. | 17 | |
Horizontal or diagonal | • | Check antenna connections, reorient antenna. | 13 | |
bars on screen. | • | Check for sources of possible interference. | 40 | |
No reception above | • | Make sure Signal Type option is in the appropriate mode. | 15 | |
channel 13. | • | If using antenna, check UHF antenna connections. | 13 | |
TV shuts off. | • | No broadcast on station tuned. | 17 | |
• | Sleep Timer is set. | 18 | ||
| • | Power interrupted. | – | |
| • | TV station experiencing problems or program tuned is not closed | 17 | |
Closed - Caption is not |
| captioned. Try another channel. |
| |
• | Check Cable TV connection or VHF/UHF antenna, reposition or | 13, 14 | ||
activated. | ||||
• | rotate antenna. | 20, 21 | ||
| Set Closed caption in the menu. | |||
Display is not shown in | • | Select proper language in the menu options. | 15 | |
your language. | ||||
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•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.
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