Quantum 50002767 manual Troubleshooting

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Chapter 1 Introduction and Installation

Installing the Drive

2Select the Hardware tab

3Click on the Device Manager button) to make sure that the tape drive is listed.

Driver for Windows 2000

aIf you are running Windows 2000, after Windows finds the plug and play device, the Found New Hardware wizard will open. Click

Next.

bInsert the Certance Resource CD, if not already inserted, into your CD-ROM drive. If it autoruns, click the Exit button.

cIn "Install Hardware Device Drivers," select Search for a suitable driver for my device (recommended), then click Next.

dIn Locate Device Drivers check the CD-ROM drives box and uncheck the other boxes. Click Next.

eIn Driver Files Search Results you should see: Windows found a driver for this device. ...\tw157.inf. Click Next.

fIn Completing the Found New Hardware Wizard you should see

The wizard has finished installing the software for: USB tape drive (QIC-157). Click Finish.

gGo into the Windows Device Manager (from the Control Panel, double-click on System, then select the Hardware tab, then click on the Device Manager button) to make sure that the tape drive is listed.

8Remove the Certance Resource CD from your CD-ROM drive and insert the TapeWare CD

Follow the instructions to install TapeWare.

Congratulations! Your new Travan Portaboe USB tape drive is now ready to run a backup, see chapter 2, Operation and Maintenance. For instructions on using your backup software, see the online manual that came with the software.

Note: If you have difficulties with the installation, see chapter 3,

Troubleshooting.

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Travan Portable USB Tape Drive User’s Guide

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Contents 7UDYDQ Copyright Statement Contents Contents Figures Figures Tables Tables Viii Preface Audience Purpose Document OrganizationQuantum company contacts are listed below Customer Support Preface Xii 1Introduction and Installation IntroductionInstalling the Drive System Requirements Travan Portable USB Tape Drive Turning on the Drive Install the appropriate driver Troubleshooting 2Operation and Maintenance Loading and Unloading CartridgesPush the cartridge firmly into the drive until it Handling Travan Cartridges Travan 20GB DrivesRetensioning Tapes Write-Protecting CartridgesRecommended Tape Cartridges WriteCleaning the Tape Drive Mechanism Tape Drive Compatible Formats Tape Capacity3Troubleshooting Basic TroubleshootingAdvanced Troubleshooting Locating Your USB Controller Windows Tape Operations Troubleshooting Troubleshooting Tape Operations Troubleshooting Troubleshooting Tape Operations Troubleshooting ADisposal of Electronic Electrical Equipment Appendix a Disposal of Electronic and Electrical Equipment