Problems and troubleshooting, TV Broadcast Reception

Problems and troubleshooting

Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local dealer or service outlet if problems persist.

Be sure all connections are properly made when using with other units.

SYMPTOMS POWER

POSSIBLE SOLUTIONS

PAGE

TV/DVD does not operate.	•	Make sure the power cord is plugged in.	12
TV/DVD does not operate.	•	Power is off, check fuse or circuit breaker.	12
	•	Unplug unit, then plug it back in.
TV BROADCAST RECEPTION
Poor sound or no sound.	•	Station or Cable TV experiencing problems, tune to another station.	17
Poor sound or no sound.	• Check Volume adjustments or muting.		17, 18
	•	Check for sources of possible interference.	40
	•	Station or Cable TV experiencing problems, tune to another station.	17
Poor picture or no picture.	•	Check antenna or Cable TV connections, reorient antenna.	13, 14
Poor picture or no picture.	•	Check for sources of possible interference.	40
	•	Check picture control adjustments.	21, 22
Poor reception on some	•	Station or Cable TV experiencing problems, tune to another station.	17
Poor reception on some	•	Station signal is weak, reorient antenna to receive stronger station.	13
channels.	•		13
channels.	•	Check for sources of possible interference.	40
	•	Check for sources of possible interference.	40
	•	Station or Cable TV experiencing problems, tune to another station.	17
Poor color or no color.	•	Make sure channels are set into memory.	15
Poor color or no color.	•	Check picture control adjustments.	21, 22
	•	Check antenna or Cable TV connections, reorient antenna.	13, 14
	•	Check for sources of possible interference.	40
	•	Station or Cable TV experiencing problems, tune to another station.	17
Picture wobbles or drifts.	•	Make sure channels are set into memory.	15
Picture wobbles or drifts.	•	Cable TV company is scrambling signal.	–
	•	Check antenna orientation.	13
No Cable TV reception.	•	Check all Cable TV connections.	14
No Cable TV reception.	•	Set Signal Type option to the “Cable” mode.	15
	•	Station or Cable TV system problems, try another station.	17
Horizontal or diagonal	•	Check antenna connections, reorient antenna.	13
bars on screen.	•	Check for sources of possible interference.	40
No reception above	•	Make sure Signal Type option is in the appropriate mode.	15
channel 13.	•	If using antenna, check UHF antenna connections.	13
TV shuts off.	•	No broadcast on station tuned.	17
TV shuts off.	•	Sleep Timer is set.	18
	•	Power interrupted.	–
	•	TV station experiencing problems or program tuned is not closed	17
Closed - Caption is not		captioned. Try another channel.
Closed - Caption is not	• Check Cable TV connection or VHF/UHF antenna, reposition or		13, 14
activated.			13, 14
activated.	•	rotate antenna.	20, 21
	•	Set Closed caption in the menu.	20, 21
Display is not shown in	•	Select proper language in the menu options.	15
your language.	•	Select proper language in the menu options.	15
your language.

•The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few non- active pixels may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance of your product.

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3/12/09 3:11:11 PM

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