Chapter 8: Other Information
Troubleshooting
Problem | Check Point | |
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No picture on screen. | • Check whether the set is turned on. | |
| • Power cord inserted into wall outlet? | |
| • Test if there is power coming from the wall outlet by plug- | |
| ging in another product into the wall outlet where the | |
| set’s power cord was plugged in. | |
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| |
The remote control doesn’t work. | • Ensure remote is enabled in Commercial Interface menu. | |
• Ensure TV1/TV2 settings of TV match the remote. | ||
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Picture appears slowly, after switch- | • This is normal as the image is muted during the start up | |
ing on. | process of the set. Please contact your service center, if the | |
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| picture has not appeared after five minutes. | |
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No or Poor color | • Select color in the Picture menu and press the Left or | |
| Right button. | |
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Horizontal/Vertical bars or | • Check for local interference such as a nearby electrical | |
picture shaking | appliance or power tool. | |
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Unusual sound from inside the | • A change in ambient humidity or temperature may result | |
in an unusual noise at the time of switching off or on of | ||
set. | ||
the set and does not indicate a fault with the set. | ||
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60 | Chapter 7 |