RCA HD50LPW167 manual Troubleshooting

Page 83

References

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note for U.S. customers: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit you home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA Scenium product, please visit www.rcascenium.com/customersupport.

TV Problems

TV won’t turn on

•Press the TV button or ON/OFF button while remote is in TV mode and there’s a source of power to the outlet or outlet strip.

•Make sure the TV is plugged in.

•You might have tried to turn on the TV during the lamp cool-down. Wait a few moments and the picture will appear.

•Has the power light on the front of the TV been blinking for one minute? If so, the lamp may be dead. Refer to the Power indicator is blinking or flashing section below for more information.

•When you first plug your TV into an outlet, the Power indicator on the front panel will light and blink for approximately 30 seconds and then go off during the initialization of the TV. This happens only when power is reapplied to the TV. The TV can only be turned on after the Power indicator goes off.

•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else, such as a lamp.

•Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on page 84.

•Remote Setup might be set to the wrong option. Press MENU/OK on the front panel. Select Connections, then Special Features, then Remote Setup. Choose TV (default).

Power indicator is blinking or flashing

If the light blinks 5 times, pauses, and blinks again 5 times, the lamp is trying to turn on. If the TV doesn’t turn on after 5 minutes and then the light blinks steadily for one minute, one of the following options is possible:

•Lamp door may be open.Face the back of the TV. Locate the door at the bottom of the TV and close it. Turn off the TV and turn back on. The lamp should turn on.

•Lamp may be dead. Go to page 85 for lamp replacement information.

Buttons don’t work

•If you’re using the remote control, press the TV button first to make sure the remote is in TV mode.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Front Button Block in the Parental Controls menu and choosing Front Buttons Unblocked.

•Unplug the TV for five minutes and then plug it back in. Turn the TV on and try again.

TV turns off while playing

•Sleep Timer or Wake-Up Timer may have been activated. Go to page 77 for instructions.

•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

•Unplug. Wait five minutes. Plug in again.

TV turns on unexpectedly

•Wake-Up Timer or Reminder from the TV Guide On Screen system may have been activated. Go to page 77, 49, or 53 for instructions.

•Initial Channel feature is enabled and you lost power to your TV. Go to page 73 for instructions.

Chapter 5

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Contents Hdtv User’s Guide Product Registration Product Information Important InformationPart 1 DLP technology-brilliance in color and design IntroductionThank you for choosing RCA Scenium Aspect Ratio Part 2 Why RCA Scenium Hdtv is betterResolution it’s math...that works for you TruScan Digital Reality Part 3 Other Key Features of owning an RCA Scenium HdtvDigital Signal and Sound Integrated Hdtv Tuner with Digital Cable Ready QAMAudio/Video Output Jacks User-friendly Features Help You Personalize Your TVGo Back Picture Settings Table of Contents Other Information Using the TV’s Menu SystemChapter Overview Chapter Connections & SetupThings to Consider Before You Connect Connections & SetupWhat You Need Choose Your SignalUsing the Cable Input Using the Antenna InputSetting Up Digital Cable Television Service Using the CableCARD SlotJacks Used Cables Needed Go to Choose Your ConnectionViewing the Picture from Connected Device Pb Pr ConnectionConnect your audio cables Connecting the DeviceViewing the Picture from the Connected Device Audio/Video Input and Output ConnectionConnect your composite audio/video cables to the TV’s output HDMI/DVI HDMI/DVI ConnectionConnections & Setup Advanced Audio Connection Information Connecting Your TV to an Audio/Video ReceiverConnecting Your TV to a Receiver with Dolby Digital Placing the G-LINK Wands Why You Should Connect the G-LINK CableHow to Find the Remote Sensor Turn on the TV Use the Remote Control to Complete the Assisted SetupPlug in the TV Put Batteries in the RemoteComplete Channel Search Complete the Assisted SetupTV Guide On Screen System Setup Set the Menu LanguageIdentifying Your TV’s Location Channel 03 is the most common Configuring for Antenna Tips Watching TV What To ExpectChanging Channels Next StepsLink Composite Input Explanation of JacksVIDEO/AUDIO Inputs AUDIO/VIDEO Outputs Front panel continues on the next Front of Your TVFront Input Jacks Front Panel Using the Remote Control Buttons on the Remote Control Using the Remote ControlUsing the Remote Control Programming the Remote Using Automatic Code SearchProgramming the Remote to Operate Other Devices Find Out If You Need to Program the RemoteUsing Direct Entry How to Use the Remote After You’ve Programmed ItAdding a Learned Function Learning FeatureDeleting ALL Learned Functions Clearing a Learned FunctionDeleting ALL Volume Punchthrough Commands Volume Punchthrough FeatureCable Box Codes Using the Input ButtonRemote Code List Audio CodesDVD/VCR Combo Codes HD Receiver CodeTV Codes DVD codesChapter Using the TV’s Features About the Channel Banner Using the TV’s FeaturesDigital or Analog TV Channels Direct Tuning to a ChannelAbout the TV Guide On Screen System Using the TV Guide On Screen SystemTV Guide On Screen System Services Listings Panel Menu ListingsSet Recording Icons Set RecordingSet Reminder Icons Set ReminderSearch Last Used SetupSet Manual Recording ScheduleSet Manual Reminder Promotions and AdvertisingLock/Unlock TV Parental ControlsEditing Channels in the Channel Lists How V-Chip Works for the USA and CanadaUSA V-Chip TV Ratings TV-14 USA Description and Content Themes for Age-Based RatingsUSA V-Chip Rating Limit Screen Hierarchy of Age-Based Ratings Blocking Specific Content ThemesBlocking Age-Based Ratings Viewing Age-Based RatingsViewing Movie Ratings Viewing Specific Content ThemesChip Movie Rating Limit Blocking Movie Ratings14+ Canada V-ChipAge-Based Canada V-Chip English Rating System 18+Canada V-Chip Age-Based Canada V-Chip French Rating System 18+16+ 13+Front Button Block Auto Tuning FeatureEmergency Alert System EAS Using the TV’s Menu System On-Screen Help Using the TV’s Menu SystemMenus, On-screen Help, and Control Panels Navigating the Menu SystemOn-screen Menu Items SlidersChoice Lists Numeric EntriesGo Back TV Guide Menu Picture SettingsTV Guide Menu Picture Quality MenuNoise Reduction Picture PresetsAuto Color Color WarmthContrast Expand Advanced SettingsContrast Expand Advanced Settings Edge EnhancementAudio Processor Equalizer PresetsAudio Menu Balance Audio ModeSound Logic SAP Second Audio ProgramDigital Audio Out Audio ConnectionsDigital Audio Out DVI Audio Input Go Back Fixed/Variable OutChannel Search Signal StrengthConnections Menu Special Features Signal SourceAuto Tuning Caption Display Preferences MenuClosed Captioning Caption Display Analog CaptionsDigital Captions Caption PriorityGo Back Closed Captioning Screen FormatCaption Style Menu Language Time MenuColor Scheme Translucency Lamp Power Power IndicatorChapter Other Information References Frequently Asked Questions FAQsTroubleshooting Humming or buzzing noise Video and audio are out of syncBlank screen Unusual sound qualitySound okay, picture poor Can’t select certain channelNoisy stereo reception No picture, no sound but TV is onRating limits don’t work Don’t remember my password and I want to unlock the TVScheduled Reminder or Recording doesn’t occur Doesn’t tune to correct antenna inputReplacing the Lamp Unit Lamp Replacement InformationHdtv Specifications Convenience How to Order Accessory InformationFor how long after your purchase Limited WarrantyFCC Information Care and CleaningIndex SymbolsOutputs FIXED/VARIABLE Audio USA Tocom TTE Technology, Inc
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