Panasonic WJ-ND300A operating instructions Symptom

Page 63

Symptom

No live image is displayed.

Live/recording images are not displayed.

Refresh of live images is unstable.

Browser disconnection sometimes occurs. Network performance is poor.

Image file downloaded from the FTP server is faulty.

Cause/solution

Reference

pages

 

 

 

When trying to display MPEG-4 images via Internet, images may not be displayed. MPEG-4 image display

via Internet is affected by the configurations of the

network devices such as a router. Refer to the net-

 

work administrator for further information.

 

• When logged in with "Limited" user account of

 

Windows operating system, images will not be dis-

 

played since the active X control may not be installed

correctly.

 

Log in with "Computer administrator" user account.

When the image compression method of all cameras

in use is not the same, performance may become

lower. (Refresh of images will be unstable.)

 

The line speed settings may be not the same between the unit and the hub, for example, 100M BASE-TX Full for the unit and 100M BASE-TX half, etc.

Some hubs change the line speed automatically

depending on the network traffic and it may cause

 

configuration errors. Check the line speed settings of

 

both the unit and the hub, and configure the line

 

speed settings of both to conform them.

 

The configured settings for transmission rate/record- ing rate may be beyond the maximum network perfor- mance.

• Lower the value/rate of the settings relating to the net-

 

work such as the transmission rate, recording rate,

 

etc.

 

Cannot operate the camera.

Are the settings of the network camera set correctly? Check the model of the set camera on the setup menu ("Camera" - "NW Camera Setup").

Are the user ID and the password for the network camera set correctly?

Check if the user ID and password are set correctly on the setup menu ("Camera" - "NW Camera Setup").

Refer to the

Setup

Instructions

(PDF).

Refer to the

Setup

Instructions

(PDF.

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Image 63
Contents Operating Instructions Contents Preface FeaturesAbout these Operating Instructions System Requirements for a PCTrademarks and Registered Trademarks Terms Used in these Operating Instructions AbbreviationsSystem Administrator External recording modeHDD safety mode Disk configRecording PlaybackLive Image Transmission Restrictions when operating MPEG-4 images When recording images Step RecordingRecording Mode Description Priority About the recording mode and the priorityPlayback Fast playback/fast PausingFrame play/reverse Frame playScreen Skips to the latestRecorded image Playback on a multiZoom Playback after Selecting a Disk Selected disk will be displayed on the status display Area Standard CH Playback from a Designated Time and DateAbout Displaying the Recording Event List Window Conditions for filtering How to searchSearch and Play Recorded Event About FilteringCamera How to OperateTime & Date REC EventsScreenshot Display Images from a Camera on a Single Screen Monitor Live ImagesDisplay Images from Cameras on a 4-Screen Display Images in the Sequential Display Panning/Tilting Operation Control CamerasZoom/Focus/Brightness Operations Registration of a camera direction on the preset positionFocus adjustment Brightness adjustmentAuto mode Fuction Auto Pan, etc Move a Camera to the Preset PositionAction at an Event Occurrence About the Event FunctionStart recording Displays alarm messageBlinks the alarm indicator Sounds the buzzer Move a camera to the preset positionSuspend the Alarm Action Cancel the Alarm ActionCopying Duplicate Step Deletion of Recorded Images Saved on the Hard Disk Manually About the available characters Display/Edit the Text InformationTransmit Images from Cameras at an Event Occurrence Transmit Images from Cameras PeriodicallyCheck Logs Check the Error LogIndications for access log Check the Access LogIndications for event log Check the Event LogCheck the Network Trouble Log Obtain Images on an SD memory card Download Recorded Images Download pop-up window will be displayed Download the Viewer Software Play Downloaded ImagesInstall the Viewer Software Setup type selection screen will be displayed Playback Downloaded Images Uninstalling the Viewer SoftwareOpen file window will be displayed Save Downloaded Images Print the Displayed Image Perform the Alteration Detection Alarm Mail Notification Edit the Contents of the Alarm MailNotification by E-Mail List of characters to be replaced Display Description CAM** Communication RecoveredAbout the Error Log Content Error Log Network log Indication onLCD Tor on the rear panel NW Link Error Ddnsuserpasserr NET5-0 ERR Error Log Indication on Description Solution When the Error Log is DisplayedParameter in the logs above Description Detail Start ERRSymptom Cause/solution TroubleshootingSymptom Cause/solution Reference Pages Symptom Solutions Reference Pages Cause/solution For business users in the European Union

WJ-ND300A specifications

The Panasonic WJ-ND300A is a state-of-the-art network disk recorder designed to provide robust and reliable video surveillance and storage solutions tailored for both small and large-scale applications. This advanced device is part of Panasonic’s commitment to delivering high-quality security technology, allowing users to effectively manage and store high-resolution video footage from a wide range of security cameras.

One of the main features of the WJ-ND300A is its support for high-definition video recording, with the capability to record images at up to 4K resolution. This ensures that even the smallest details are captured, providing clear and detailed video footage essential for effective surveillance. The device offers a scalable storage capacity, accommodating both existing needs and future expansion. Users can configure multiple models to increase storage capacity, ensuring that surveillance demands are met without compromising performance.

The WJ-ND300A also stands out due to its multiple video compression formats. It supports H.264, H.265, and JPEG compression, which not only optimize storage usage but also enable efficient bandwidth management when streaming videos across networks. This flexibility in video compression allows users to select the best format according to their specific requirements, enhancing overall system performance.

In terms of usability, the Panasonic WJ-ND300A features a user-friendly interface that simplifies system setup and operation. The device supports advanced search capabilities, allowing users to quickly locate specific footage using various search criteria, such as time, date, and event type. This feature is critical in enhancing operational efficiency, especially in high-security environments where quick response times are necessary.

Connectivity is another area where the WJ-ND300A excels. The device offers various connectivity options, including support for IP cameras and integration with third-party systems. Its built-in network interface allows for remote monitoring and management, enabling users to access live feeds and recorded footage from virtually anywhere through compatible devices.

Additionally, the robust build quality of the WJ-ND300A ensures reliable operation in a range of environmental conditions. This makes it suitable for installation in various settings, from retail spaces to critical infrastructure facilities.

In summary, the Panasonic WJ-ND300A combines high-definition recording, efficient storage solutions, flexible video compression, and a user-friendly interface to provide a comprehensive video surveillance solution. Its advanced features and technologies position it as an essential tool for organizations seeking to enhance their security capabilities.