Panasonic DMR-EZ49VEB manual General Issues Operation

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Troubleshooting Guide

General Issues: Operation

Cannot operate the TV with unit’s remote control.

¾Change the manufacturer code on the remote control. (> 74)

¾It may be necessary to set the code on the remote control again after changing the batteries. (> 82)

Cannot operate the DVD.

¾Press [DRIVE SELECT] to select the DVD drive when operating DVDs or CDs. (> 20)

Cannot operate the VHS.

¾Press [DRIVE SELECT] to select the VHS drive when operating video cassettes. (> 20)

The remote control doesn’t work.

¾The remote control code is wrong. Change to the correct code. (> 82)

¾The batteries are depleted. Replace them with new ones. (> 6)

¾Point the remote control at the remote control sensor on the main unit. (> 6)

¾Remove obstacles between the remote control and the main unit.

¾Remove dust from the transmission window and the unit’s sensor.

¾Coloured glass may obstruct the signal reception/ transmission.

¾Don’t place the signal sensor in direct sunlight or in areas that may be subject to sun exposure.

¾It may be necessary to set the manufacturer code again after changing the batteries. (> 74)

¾If the “X HOLD” is displayed on the unit’s front display, the Child Lock function is activated. (> 74)

¾If the “EXT-L” is displayed on the unit’s front display, Linked timer recordings with external equipment is in recording standby. (> 31)

The unit is on but cannot be operated.

¾Recording drive or playback drive has not been selected properly. (> 20, 22)

¾Some operations may be prohibited by the disc.

¾The unit is warm (“U59” appears on the unit’s display). Wait until “U59” disappears. (> 81)

¾One of the unit’s safety devices may have been activated. Reset the unit as follows:

Press [Í/I] on the main unit to switch to standby mode. If the unit doesn’t switch to standby mode, reset the unit (> 82, To restore the unit if it freezes).

¾The unit cannot be operated while performing an update. “SW-DL” appears on the unit’s display while it is updating. Please wait until the “SW-DL” disappears. (> 73)

“U88” is displayed and the disc cannot be ejected.

¾The unit is carrying out the recovery process. The disc may be defective. Do the following to eject the disc. Try another disc.

1Press [Í/I] on the main unit to switch to standby mode. If the unit doesn’t switch to standby mode, reset the unit (> 82, To restore the unit if it freezes).

2While the unit is turned off, press and hold [∫] and [CH W] on the main unit at the same time for about

5 seconds. (Ejection may take extra time depending on discs.)

Cannot eject a disc.

¾The unit is recording.

¾The unit may have a problem. Eject the disc as in 2 left.

¾Linked timer recordings with external equipment is in recording standby (“EXT-L” on the unit’s display blinks when [Í] is pressed.) Press [EXT LINK] to cancel the recording standby.

If the Child Lock function is activated, above operation does not work. Cancel the Child Lock function. (> 31, 74)

Startup is slow.

¾Startup takes time in the following situations:

A disc other than a DVD-RAM is inserted.

The clock is not set.

Immediately after a power failure or the AC mains lead is connected.

When the unit is connected with an HDMI cable.

¾Deactivate “Power Save in Standby” in the Setup menu. (> 72)

General Issues:

GUIDE Plus+

The GUIDE Plus+ system does not receive any data.

¾Check whether the clock is properly set. (> 14)

¾If signal quality is bad (ghost images or limited reception), the GUIDE Plus+ system may not be able to receive any data.

¾Perform “DVB Auto Setup by Signal Quality” in the Setup menu. (> 67)

“No Data” is displayed for some or all stations.

¾Some stations are not supported by the GUIDE Plus+ system.

¾Programme the timer recording manually. (> 33)

¾Perform “DVB Auto Setup by Signal Quality” in the Setup menu. (> 67)

The GUIDE Plus+ information is not displayed properly.

¾There was a programme change or GUIDE Plus+ information from a broadcast station was possibly not correctly transmitted.

Check the current programme, e.g. on the Web site for the GUIDE Plus+ system provider or station provider.

The GUIDE Plus+ data is not updated.

¾The unit must be in standby mode in order to update the data. If the unit is in EXT LINK mode (“EXT-L” lights up in the unit’s display), then the data update may also not work.

¾Make sure that the time is set correctly. (> 14)

¾Check whether “Off” is set under “TV Guide Download in Standby” and change the setting in “System Update” in the Setup menu. (> 73)

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Contents About descriptions in these operating instructions Region number supported by this unitExample Digital Switchover Easy access to various functions≥ Connection with Hdmi terminal ≥ Deep Colour How to replace the fuse Before useSafety Precautions Table of ContentsSetting Menus Other SettingsAdvanced Editing ReferenceRemote Control Information/Unit Care Remote Control InformationUsing the remote control Unit CareMedia Handling Remote Control Location of Parts/ControlsUnit’s Display Main UnitRear Panel Connecting to a Television only Basic ConnectionThis unit Pin Scart terminalConnecting AC mains lead included When the unit is not to be used for a long timeTo view digital satellite programmes To record digital satellite programmesConnecting with a Panasonic TV Viera This case, make sure to switch the television input to AVDigital Satellite receiver AV2 EXT AV1TVSetting the Channels and Clock When setup has completed, the confirmation screen appearsTo cancel Auto-Setup Preparation4 to change the setting Press the numberedButtons to enter your choice of a Digit PIN numberDisc Handling Usable Discs for Recording and PlaybackRecording Modes and Durations Play-only Discs Discs that Cannot be PlayedTypes of disc for the type of connected TV USB Memory Handling USB memories you can use on this unitMusic files and Still Pictures Jpeg MP3 File InformationStill Picture JPEG§2 Information RDL CDWatching Television  to turn the unit on  TVTo select desired channel To directly enter ChannelsPlayback To select the DVD driveStopping Play 2, 1 to select an item, then OKStopping Play Pausing Play To select the VHS driveInsert a cassette Playing a Video CassettePausing Recording Stopping Recording Recording Television ProgrammesInsert a disc or video cassette To start recordingTimer Recording What is FREEVIEWTM?4, 2, 1 to select the future programme, then OK ProgrammingCopying Titles One Touch Copy Press and hold for about 3 secondsTo copy without finalising Copying Titles VHS J DVD≥When you start copying from the selected title Copying Titles or Playlists DVD J VHSRAM -R -RDL -RW‹V› -RW‹VR› +R +RDL +RW VHS Preparation To copy from a finalised discDeleting Titles 4 to select Delete, then OK 4 to select Video, then OK4, 2, 1 to select the title, then Pause To select Delete, then OKCopy-once RecordingBroadcast in multi-channel sound Advanced Recording DVD Recording Modes and DurationsVHS Recording Modes and Durations Repeatedly until the desired time Is reachedTo select Yes, then OK Press and hold for about 1 second4 to select Others, then OK 4, 2, 1 to select the title to play, then OKFlexible Recording Playing while you are recordingRecording from a Digital Satellite Receiver Satellite receiver you haveConnected To select the DVD or VHS DriveRecording from an External Device Advanced Timer Recording 4 to select New Timer Programme, then OK1 to move through the items To set the items To select Stop Recording, then OKIf the Overlapped Timer Recording screen appears PROG/CHECK then 3, 4 to select Programme2, 1 to make changes Then OKMake timer programming on the TV  to turn the unit off Making timer recordings on the televisionStart and end of recording is controlled by TV What is the Guide Plus+ system? Using the Guide Plus+ listGuide Plus+ system View advertisementYellow to display List of categories4 to select Free Word Search, then OKAdvanced Disc Playback 4, 2, 1 to select the title you want to watch, then OK4 to select the time, then OK Advanced Video Cassette Playback To fast-forward the tape. to rewind the tapeTwice to Jet Search forward. twice to Jet Search in reverse More secondsPress and hold until the picture noise disappears CH simultaneouslyPress and hold until the shaking stops Press and hold for about 5 or More secondsPlaying Music files and Still Pictures Jpeg Show Album View screen 2, 1 to select an album2, 1 to select Set, then Playing still picturesTo select Zoom in, then OK 4 to select Rotate Right or Rotate LEFT, then OK2, 1 to select the picture 4 to select Properties, thenConvenient Functions Function Menu DisplayWith the unit stopped Change which drive is usedWhat is Viera Link Hdavi Control? VIERALink What is Q Link? QLinkPress and hold ¥ Direct TV REC for 1 second ≥This unit supports Hdavi Control 5 functionEasy control only with Viera remote control Information Messages To show the screen information4 to select Audio Description, then OK 4 to select Audio Description 1 to select Auto, then ReturnEntering Text To change the categoryStatus Several times to cycle through available displays Entering textAccessing the Title View Titles-EditingTitle Operations Refer to Title Operations rightSet up Protection/Cancel Protection RAM +R +RDL +RW Partial DeletePress 1 Play to start play Press OK at the point you want to use asAccessing the Chapter View Chapters-Creating and EditingChapter Operations Accessing the Playlist View Creating, Editing and Playing PlaylistsCreating Playlists Editing Playlists/ChaptersEdit Chapter ViewChapter Operations Accessing the Album still picture/Picture View Still Pictures-EditingAlbum still picture/Picture Operations Deleting still pictures using Delete Navigator Set up Protection/Cancel ProtectionProperties RAM -R -RDL CD USB 5a Press 3, 4, 2, 1 to select the item, then press Delete ¢Copying Titles or Playlists Copying Titles VHS DVDCancel all registered copying setting and lists Copying Titles or Playlists DVD VHSRegister titles and playlists for copy When the top menu is displayed Copying list icons and functionsDVD-V VHS Press 3, 4, 2, 1 to select the title you want to startCopying Still Pictures RAM RAMMenu is automatically displayed Register still pictures for copyPress and hold Return for 3 seconds To select another folderSetting On-Screen Display Accessing the On-Screen DisplayPicture Menu RAM -R -RDL -RW‹V› +R +RDL +RW DVD-V -RW‹VR› Playback NRCopy NR Sound MenuAccessing the Management Menus DVD ManagementFinalising RDL -RW‹V› +R +RDL Create Top Menu +RWSetup Menu Channel SettingsAccessing the Setup Menu DVB Auto Setup by Signal Quality DVB Auto Setup by Region DVB Manual TuningSignal Condition Signal StrengthPlayback/Recording and Picture Settings Sound and Display Settings Connection Settings VHS Settings System Settings System Update Software Update in StandbySoftware Update Search Now Default SettingsOther Settings Using the Unit’s Remote Control to Operate the TVChild Lock Additional Connections Using an Audio Cable not included Using an Optical Digital Audio Cable not includedAdding an Amplifer or Receiver Insert fully with this side up Do not bend cable sharplyReceiver Frequently Asked Questions SetupDiscs Guide Plus+What can or cannot be done using the USB port on this unit? Mpeg PCMMessages On the Unit’s DisplayOn the TV Troubleshooting Guide To Reset This UnitGeneral Issues Power General Issues DisplaysGeneral Issues Operation General IssuesGeneral Issues DVB-T General Issues USB Playback Issues PicturePlayback Issues Sound Playback Issues OperationPlayback Issues Music Playback Issues VHS PicturePlayback Issues VHS Sound Playback Issues VHS PlayRecording Issues VHS Recording Editing Issues Copying, deleting, and setting protection takes a long timeCannot format Cannot delete chaptersSpecifications DVD-R SLGlossary Signal Quality ProtectionSampling frequency ThumbnailThis Unit is Intended for USE in Moderate Climates For business users in the European Union Index